Guild Wars 2

Hey guys, here’s the situation I was WvWing last night until I lost connection, I thought it was just a hiccup in my internet connection therefore I just ignored it and went to sleep. Next thing I know as I sign in onto GW2 the very next day, my password had been changed so I had to reset it. Thus I did, then when I went online, all my majority of my characters had been stripped and whenever I try to click on the character to log in. I get sent to the loading screen and then logged off with the code:7:11:3:189:101

What happened? Don’t tell me I actually got hacked….I would have never expected to get hacked in GW2

If your password was changed and your characters were stripped then you got hacked. The error code may be s separate problem.

You need to scan your computer and also check for a keylogger. Once you are sure your computer is clean, then change the password again. If you had a keylogger, change your email password also. Then contact support about an Account Resoration, a rollback to a point before the hack. Top of page-Support, then top of page-Submit a request.

If you have a smart phone, you might want to change your email password and enable mobile authentication if your email has it via that.