Guild Wars 2

I sent a weekend pass key to a friend and he told me that it was already used. Is there anything I can do to be sure he gets in? Who would I contact to resolve it?

My friend is getting some message saying that the key isn’t valid and that they need to buy the game to play further, like it’s already been used. :/ I’m not sitting right there so I don’t have the exact message, but sounds about the same.

my friend told me his expired!

Hi everyone,

Please contact tech support and explain them your situation https://en.support.guildwars2.com/

Thanks for your understanding