What is the best way to report hackers?

What is the best way to report hackers?

in Account & Technical Support

Posted by: raykor.6723

raykor.6723

I have two players farming in the same area as me atm who are using teleporting hacks and not even being remotely subtle about it. What is the best way to report them, under the “scamming” topic or the “botting” topic? There is no topic to report hackers or did I miss it?

What is the best way to report hackers?

in Account & Technical Support

Posted by: Parvati.5780

Parvati.5780

I have two players farming in the same area as me atm who are using teleporting hacks and not even being remotely subtle about it. What is the best way to report them, under the “scamming” topic or the “botting” topic? There is no topic to report hackers or did I miss it?

The option simply doesn’t exist. It could be an oversight or that they simply do not have a team in place to deal with these reports. Hack prevention. I.E. investigating people reported for hacking and dealing with them before they can do any collateral damage.

Making a support ticket to report them was the only way I found to get the staffs attention.

(edited by Parvati.5780)

What is the best way to report hackers?

in Account & Technical Support

Posted by: raykor.6723

raykor.6723

What a shame. These two fine individuals were crisscrossing the area I was in for a solid 20 minutes and not even trying to hide their teleport hack. I was hoping there was a way to get a GM’s attention because it would have been ridiculously easy to confirm their behavior and get them banned (although the accounts themselves are likely stolen).

What is the best way to report hackers?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Please use “botting” and thanks for the reports!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

What is the best way to report hackers?

in Account & Technical Support

Posted by: Kathrar.1470

Kathrar.1470

Please use “botting” and thanks for the reports!

I have been seeing the ‘teleporting miners’ as of late but have been unable to report them due to the fact they appear , mine, and teleport away before I can get a target and get through the bug report screen.

There has to be a faster way of reporting these folks!

Kath

What is the best way to report hackers?

in Account & Technical Support

Posted by: raykor.6723

raykor.6723

Two days later and the same two hackers are in the exact same zone doing it all over again. What do I need to do? Would you like me to record it and post it on youtube so everyone can see how your game is being hacked?

What is the best way to report hackers?

in Account & Technical Support

Posted by: penpen.1657

penpen.1657

Please use “botting” and thanks for the reports!

I’m new here. Please tell me where and how because I don’t see ‘botting’ in game but maybe I’m not looking in proper menu options and 15 minutes ago just saw some one using teleport hack.

(edited by penpen.1657)