Guild Wars 2

So I’ve been getting the normal “A serious error has occured that prevents the program from continuing to run.” crash screen since launch. Everytime this happens I immediately try to fix it when I open the game again, but that NEVER does ANYTHING. So what’s up with that? It does find corrupt files that are then located in the GW2 files in my files. Now it’s doing it again and seems to only happen when I try to play with my main character. I’m currently at Mount Maelstrom with my main Ranger lvl 80. I’ve been just completing zones and now I suddenly can’t play with my main. But when I choose to play with i.e. my thief it lets me play. So why can’t I play with my main? what’s up with the crashes? I’ve re-installed the game twice after launch so that doesn’t work either. Also I should add that the crashes sometimes go away for days and then they push in a new patch wich breaks everything again. This frustrates me A LOT! I love this game but it makes me wanna punch a hole on my monitor when kitten like this happens. I wanna add that I had to wait a month even to get on the forums because before it always threw some error kitten at me so I wasn’t able to even get help with ANYTHING! so now here I am asking for help since I’m finally able to.

Hmmm. This is going to be a tough one to nail down.
It’s possible that by some quirk of fate the situation with your main is causing corrupt files. A situation that may never ever occur again with your other characters. It’s therefore possible that if the character was moved to another location the problem may disappear.

Therefore, I’d suggest that you raise a support ticket, explain that you cannot log into your main character because of the crash and request that they move it to Lion’s Arch. I’m sure they have the power to do that (just like if someone was “stuck”).

Then after they’ve move it, log in and see if all is ok.

That might fix it. Just be mindful that going back to maelstrom MAY cause it to happen again. To test that theory you could return at a later date with both of your chars to test it. But Maelstrom isn’t really a good “hang out” place anyhow, so you might not want to bother.

Thanks for the reply. Don’t know why or how but seems like waiting it out seemed to have done the trick. Started playing Witcher 2 and afterwards came back to see if maybe world transfer could help. But before transfering I decided to try on same world and seemed to have fixed itself. STILL I really want to know what causes crashes like these, it’s really annoying.

There can be lots of reasons why this happens. Ranging from “one off” random occurances that are beyond your control, to more repeatable occurances that are the fault of the machine’s hardware. Sometimes you will just never know the real reason.

Its possible that there was some form of problem with the part of the zone that your character was in and it has since been “stealth fixed” in a recent patch. Still, glad to see its finally working for you.

You might want to consider doing a “reseat” of your graphics card and memory though. It wouldn’t hurt to do it and you may find the reseat solves a few other “niggles” as well. Of course, such a task should only be undertaken if you know how to do it right.

aaaand now it’s doing it again. This is really frustrating -.- I spent 1350€ on a computer this summer and the result is just a mess. I built it with a friend (he has a lot of experience with building PC’s). So I’m sure it could be this piece of kitten machine that I got but I have no idea what’s wrong with it. People have given me a lot of advice that have been in vain. Well at least I get to play this every now and then…

So, am I right in thinking that your main is now no longer in the same zone but the problem is still occurring in other zones? Or is it still in Maelstrom?

If it’s still in Maelstrom, get a CS rep to move it to Lion’s Arch, then log into it and see if the problem still occurs when NOT in the maelstrom zone.

Yes you are correct. I’m currently located in “Timberline Falls”. May I also remind you that this is not the first time this has happened. First time this happened it was about 2 weeks after launch. Back then I only had my main and was not able to play with it so I tried re-installing. Which I’m not sure if helped. Yes I got to play again, but was it due to the reinstall or just the time it took to reinstall? Will try to log back in later today for I am currently at work and unable to try and connect.