Guild Wars 2

So every once in a while I keep getting this blue screen error:

“Whea_uncorrectable_error”

It only occurs when I play guild wars 2. I never have this problem playing any other games. I don’t run the game on super high settings, and I am not overclocking my computer.
I ran a Chkdsk and no problems were found.
I ran a windows memory diagnostic and it found no issues.
I updated my Bios and it still happens.
I checked my computer for updates, and its completely up to date.
I even re-installed windows 10 twice.
And yet, I still encounter this error only when I play guild wars 2. I’m currently using the 64bit version on windows 10.

Specs:
Processor: Intel® Core™ i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
RAM: 16.0GB
Graphics card: NVIDIA GeForce GTX 970

Am I missing something here? Is anyone else having this issue? Any help is greatly appreciated.

This may be helpful:

https://support.microsoft.com/en-us/instantanswers/530a7ad8-86ca-a4d8-d846-56c845cfc1d6/how-to-fix-whea-uncorrectable-error

Good luck.

I tried all of those fixes, and nothing worked. The only thing I can think of is; I’ve installed GW2 on my terabyte hard drive.

I have two hard drives; a solid state and a terabyte. I normally install GW2 on my solid state. So I’m gonna test to see if I get the error again. (GW2 was the only game installed on my solid state.)

Nah, I still got a blue screen after installing GW2 on the terabyte. I’m starting to think this is a hardware error now, but I can’t confirm it.

I looked more into the issue, some people mentioned its a CPU power issue or something. I usually have my pc connected into a power strip, but now I have it connected directly into an outlet. Gonna test and see if that makes a difference. It could just be that my power strip is bad and isn’t distributing power well between the different things that I connect to it.

When they say it’s a power issue they don’t mean with your power strip. Most likely it’s a fault with the power supply unit in your PC.

If you have another PSU test with it and see what happens. You’ll likely find that the issue goes away.

Essentially this issue is caused by your PC drawing more power from the PSU than it can cope with (either because the output wattage is too low or, more likely, because it’s faulty) and the voltage drops. The CPU throws an error which Windows throws as “WHEA_UNCORRECTABLE_ERROR”.

This can be caused by bad RAM as well, and of course by a faulty CPU but in my experience 90% of the time it’s a bad power supply.

Honestly as much as it sucks this is almost certainly a hardware issue with the PC itself.

Is there a way to test to see if I have a bad power supply? I tested the cpu and ram and got no errors.

Definitely sounds like a PSU issue then.

Unfortunately there’s not really any way to test it that I know of that doesn’t require using external hardware.

If you have another PC you could borrow one from that’s definitely worth trying.