When will the European servers be moved to Europe?
in Account & Technical Support
Posted by: gari.9672
Q:
in Account & Technical Support
Posted by: gari.9672
Q:
Arenanet said in interviews that there would be European servers.
("There are two data centers, one in North America and one in Europe. If, for example, you were wanting to play from North America you’ll need to buy a North American copy of the game. If you wanted to play from Europe you’ll need to purchase a European copy of the game. Those who don’t fall into either of those two regions will default to the North American data center….)
Now the game is out, but the “European” servers are in Texas, and the game is laggy as hell.
So when will we get servers in Europe?
in Account & Technical Support
Posted by: Oni.7380
where are you getting this info, that the european, so called, servers , are in the texas..
because ive opened a ticket (and so many people i know) about lag in the european servers.. now if they are located in america.. in Texas.. this is really bad.. we normally get 170-250 ping to texas.. oh god, i wonder why im spiking
in Account & Technical Support
Posted by: gari.9672
I play on the German server “Drakkari Lake”.
Yet my game client talks exclusively to addresses in texas. (even when I´n not playing on “overflow” servers).
in Account & Technical Support
Posted by: Oni.7380
yeah i wanted to see that picture.. you saved me from installing wireshark or something..
anyway… it DOESNT look good, i had a feeling that is how they work.. we need some official notice though, it might be just authenticating server or something.. if all your info goes thru there.. that is something else
in Account & Technical Support
Posted by: Arkulin.3421
We did pay more and reason was: " By purchasing the correct copy of the game, you’re supporting the game in your country, and you’ll be connecting to your local data center, using your local customer support team, and downloading the correct language support for your country."
So I hope servers are indeed located in EU.
in Account & Technical Support
Posted by: Kitsunami.6241
um, as far as I am aware, the SERVERS are all located in the same place.
The login and support services, a different thing entirely, are regional.
in Account & Technical Support
Posted by: Idolicious.6091
Haha, those IPs are routing to the NCSoft Datacenter in Austin, TX. I live in Austin, and I was there when I tested an early build of GW2 in early 2011.
EU clients should be routing to the EU Datacenter, for sure, if one actually does exist…lol.
in Account & Technical Support
Posted by: Arkulin.3421
Plot thickens
in Account & Technical Support
Posted by: deltaconnected.4058
Starting to feel bad for you guys…
There’s not a single IP range registered to or organization named “NC interactive” in the EU.
Search on ripe.net, see for yourself.
in Account & Technical Support
Posted by: Samfisher.7942
LOGIN servers are in Texas, game datacenters are in EU.
in Account & Technical Support
Posted by: deltaconnected.4058
6112 is game data, not login data. And it’s being sent to TX.
in Account & Technical Support
Posted by: Kog.6710
when the oceanic servers are moved to Oceania
in Account & Technical Support
Posted by: MrBonk.2398
+1 for an ‘Oceania’ server located in Brisbane Australia
in Account & Technical Support
Posted by: ZaxanRazor.6235
The EU login datacentre is in the EU.
All of their servers are in the US. They always have been.
in Account & Technical Support
Posted by: Arkulin.3421
Que pasa Anet ?
in Account & Technical Support
Posted by: Waar Kijk Je Naar.8713
There must be something in the EU as my ping is pretty much stable at 30, which (for me), is about right. With my cheap-kitten ISP I would get 200+ ping to the USA.
in Account & Technical Support
Posted by: vic.7065
Like someone has already mentioned, there are two data centers for GW2. the Americas data center is located in Austin, United States and the EU one is located in Frankfurt, Germany.
Authentication servers are all located in Austin, United States.
For some reason, however, the ping to the EU servers is fluctuating. For example: My ping to the data center in Frankfurt is 30ms but the server ping fluctuates between 40 and 230ms, which is really bad.
in Account & Technical Support
Posted by: LittleZoe.4970
I don’t have a high ping at all… so it must be in EU.
in Account & Technical Support
Posted by: Mizmo.6419
Latency: http://i.minus.com/iblxu5c6yIxQ6m.jpg (Kodash[DE])
IP Lookup: http://ip-address-lookup-v4.com/ip/206.127.159.153
Near: Austin, Texas, United States
But this can’t be true, because I’m from Luxembourg and 15ms to Texas is impossible. I have ~120ms to EC and ~200ms to WC.
in Account & Technical Support
Posted by: Tachyon.5897
If you type /ip in game you can see which IP your connected to. For me (on a European world) this was 206.127.159.196, which traced back to Texas.
ISP of this IP: NC Interactive
Organization: NC Interactive
Host of this IP: 206-127-159-196.plaync.com
I’m getting the same thing. In-game, on the EU Desolation server, the /ip command gives me the address 206.127.146.51 which also traces back to Austin, Texas. Now I’m in England and bought the EU version of the game.
in Account & Technical Support
Posted by: ThunderStorm.3140
I used their game advisor and Hack This apps as requested to get game logs and reports and read through them and found that ALL the ncsoft IPs were tracing from London, where I live, to New York and from there to Dallas, Texas. So it seems that all my network traffic in game is coming from Dallas, Texas, yet I bought the EU version of the game which I downloaded and chose to be on a European server thinking it would be better performance (how wrong was I haha)
in Account & Technical Support
Posted by: Velimirius.7018
kitteny NCsoft doesnt want to pay for EU servers same as for the rest of their games, no wonder im having delays and lag…
in Account & Technical Support
Posted by: Embty.1897
I have been thou this with support and its pointless… servers in europe are sending data to US servers which means EU servers are just redirected and cant handle anything..
in Account & Technical Support
Posted by: Caedmon.6798
Try the TcpAckFrequency trick if your getting some lag.
in Account & Technical Support
Posted by: Oni.7380
Try the TcpAckFrequency trick if your getting some lag.
which is..?
in Account & Technical Support
Posted by: Mizmo.6419
Embty.1897I have been thou this with support and its pointless… servers in europe are sending data to US servers which means EU servers are just redirected and cant handle anything..
no the ip lookup information is wrong, do a traceroute and see yourself.
http://i.minus.com/iblxu5c6yIxQ6m.jpg
64.25.40.41 Near: Austin, Texas, United States -> True
[CODE]
Hop IP Hostname
1 192.168.178.1 fritz.box
2 80.90.46.143 80.90.46.143
3 80.90.49.241 80.90.49.241
4 * *
5 * *
6 195.50.90.185 195.50.90.185
7 4.69.139.120 ae-52-52.csw2.London1.Level3.net
8 4.69.153.129 ae-56-221.ebr2.London1.Level3.net
9 4.69.137.78 ae-44-44.ebr1.NewYork1.Level3.net
10 4.69.134.70 ae-71-71.csw2.NewYork1.Level3.net
11 4.69.148.37 ae-72-72.ebr2.NewYork1.Level3.net
12 4.69.137.121 ae-3-3.ebr2.Dallas1.Level3.net
13 4.69.151.129 ae-62-62.csw1.Dallas1.Level3.net
14 4.69.145.11 ae-1-60.edge2.Dallas1.Level3.net
15 4.59.197.34 4.59.197.34
16 64.25.32.9 64.25.32.9
17 64.25.32.26 64.25.32.26
18 64.25.32.82 64.25.32.82
19 64.25.40.41 64.25.40.41
137ms
[/CODE]
206.127.159.108 Near: Austin, Texas, United States -> Wrong
[CODE]
Hop IP Hostname
1 192.168.178.1 fritz.box
2 80.90.46.143 80.90.46.143
3 80.90.49.241 80.90.49.241
4 * *
5 * *
6 195.50.90.185 195.50.90.185
7 4.69.139.120 ae-52-52.csw2.London1.Level3.net
8 4.69.153.141 ae-59-224.ebr2.London1.Level3.net
9 4.69.148.194 ae-23-23.ebr2.Frankfurt1.Level3.net
10 4.69.140.26 ae-82-82.csw3.Frankfurt1.Level3.net
11 4.69.154.138 ae-3-80.edge6.Frankfurt1.Level3.net
12 195.16.161.58 195.16.161.58
13 206.127.157.86 206-127-157-86.plaync.com
14 206.127.157.102 206-127-157-102.plaync.com
15 * *
16 * *
38ms
[/CODE]
206.127.159.153 Near: Austin, Texas, United States -> Wrong
[CODE]
Hop IP Hostname
1 192.168.178.1 fritz.box
2 80.90.46.143 80.90.46.143
3 80.90.49.241 80.90.49.241
4 * *
5 213.166.61.129 PTLUX-Teralink-London.pt.lu
6 195.50.90.185 195.50.90.185
7 4.69.139.120 ae-52-52.csw2.London1.Level3.net
8 4.69.153.133 ae-57-222.ebr2.London1.Level3.net
9 4.69.148.190 ae-22-22.ebr2.Frankfurt1.Level3.net
10 4.69.140.18 ae-62-62.csw1.Frankfurt1.Level3.net
11 4.69.154.10 ae-1-60.edge6.Frankfurt1.Level3.net
12 195.16.161.58 195.16.161.58
13 206.127.157.86 206-127-157-86.plaync.com
14 206.127.157.102 206-127-157-102.plaync.com
15 * *
37ms
[/CODE]
You can see that 2 of the 3 ip adresses are located in frankfurt. Of those 3 is only 64.25.40.xxx active when starting the launcher, so this has to be from the loginserver → USA. Check the server ip ingame with /ip and do a traceroute (manually), you’ll see that it is located in frankfurt.
in Account & Technical Support
Posted by: Monti.5718
Just an obervation (not sure how to exactly interpret it, though)
I can ping/mtr the IP 206.127.159.196 from a root server inside a Frankfurt (Germany) data center within 7-8 ms, leading to the conclusion that it also is located in Frankfurt.
However, interestingly, the HOSTNAME 206-127-159-196.plaync.com resolves to the IP 50.56.68.37 (hostname 50-56-68-37.static.cloud-ips.com), not to the IP 206.127.159.196
For me, this sounds like they are shuffling data and ips and hosts, proxying, forwarding, relaying…
Maybe it’s just a good sign that they are trying to work on it?
in Account & Technical Support
Posted by: Iruwen.3164
Or it’s just a sign that they forgot to change the DNS records at launch, are using the IP address instead or didn’t change the client but just the DNS list.
in Account & Technical Support
Posted by: rraymondd.9406
Still no response on this one? I would really like to know.
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