Guild Wars 2

I submitted a ticket about changing emails because I lost mine. Where does Support reply?

The responses go to the email the ticket came from. The first response is a computer generated acknowledgement that should be pretty quick. If you aren’t getting them check your spam and junk folders, sometimes they go there. Read this ticket here about lost emails.

well aint that just perfect. the ticket i filed was about changing emails because i lost access to the email linked to my gw2 account.

Then, they will respond to the email address of the ticket you submitted.

Happyfool.8951:

well aint that just perfect. the ticket i filed was about changing emails because i lost access to the email linked to my gw2 account.

It’s to the email that the ticket is headed with, not the email linked to your account.

In the previous ticket, I entered the lost email. I submitted a new ticket. There was a little confusion there, thank you everyone for clarifying.