Guild Wars 2

Just curious where on earth ANets customer support team is, if it even exists… I sent a support ticket about a purchase fail 4 months ago and still till this day I had no response, in my rage of lack of effort in my service to this game being totally disregarded I quit GW2 (After a month of no response).

I decided to return after this recent patch cause it looked interesting accidently deleted my account with my 3 permanent gathering tools like a kitten face and decided to contact contact support, with a lack of hope that A they would respond and B they would actually be able to help with this problem, and now 2 weeks later I was lucky to get an automated message back from them, a friend of mine is having the same problems with customer support and getting no word back from them…

So I must ask if they even exist? This service is shocking and disgusting and until it improves anet can forget about my service continuing… Complete lack of care for all of their customers with everything from patches to customer support and financial support.