Where is my mini Mr. Sparkles, Anet? =(

Where is my mini Mr. Sparkles, Anet? =(

in Account & Technical Support

Posted by: Randulf.7614

Randulf.7614

Nothing arrived here. I’ll see if I can dig out my gem purchase confirmation email…although I think the spam box ate it!!

Where is my mini Mr. Sparkles, Anet? =(

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

Nothing arrived here. I’ll see if I can dig out my gem purchase confirmation email…although I think the spam box ate it!!

Honestly, kids nowadays. If it’s important, like serial numbers, purchase confirmations, etc. you pull them out of spam folder, untag it as spam and file it in another folder called ArenaNet or GW2 or something along those lines. Can’t wait to hear what you do to titles of cars, homes, wills. “Well there was a pile of stuff on the table that I threw away because my SO was coming over for the first time. Must of been in there.”

We are heroes. This is what we do!

RIP City of Heroes

Where is my mini Mr. Sparkles, Anet? =(

in Account & Technical Support

Posted by: Randulf.7614

Randulf.7614

Nothing arrived here. I’ll see if I can dig out my gem purchase confirmation email…although I think the spam box ate it!!

Honestly, kids nowadays. If it’s important, like serial numbers, purchase confirmations, etc. you pull them out of spam folder, untag it as spam and file it in another folder called ArenaNet or GW2 or something along those lines. Can’t wait to hear what you do to titles of cars, homes, wills. “Well there was a pile of stuff on the table that I threw away because my SO was coming over for the first time. Must of been in there.”

Pfft…you sound like my accountant

Where is my mini Mr. Sparkles, Anet? =(

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Worry not, we’re still looking at numbers and accounts and … stuff… and we will be finishing up the distribution over the next few days. If you don’t have your rewards, I very much believe you’ll have it by Sunday. You’re welcome to send a ticket if you’d like, or wait until Monday and submit a ticket then if you don’t see that in-game mail arrive by Sunday evening.

We will make sure you get your just rewards, that’s a promise!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Where is my mini Mr. Sparkles, Anet? =(

in Account & Technical Support

Posted by: Randulf.7614

Randulf.7614

All sorted late Sunday night

Please pass on my thanks to the Support Team

p.s. don’t let the extra work gone into sorting the rewards put off doing such a promotion again

Where is my mini Mr. Sparkles, Anet? =(

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

All sorted late Sunday night

Please pass on my thanks to the Support Team

p.s. don’t let the extra work gone into sorting the rewards put off doing such a promotion again

Great to hear!

And yes, I believe that these promotions are definitely a worthwhile venture, and I’ll pass along your thoughts (even as one who had a wait a bit, and longer. )

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet