[NO] ~ Ponys Will Never Die
Why are my reports being ignored?
Enuerus Derune – Necromancer, Sylvari
[NO] ~ Ponys Will Never Die
[NO] ~ Ponys Will Never Die
They aren’t being ignored.
ANet bans bots in waves so there will be periods of time when they aren’t getting banned even though they are being reported. The reason why is, if they banned them individually, the botters could use this information to figure out what triggered the ban and learn to get around it.
ArenaNet Communications Manager
We do review bot reports, but cannot take action on every report right away. I just spoke with a team member about possibly shifting resources to give more coverage to bot hunting and bot report responses, and hopefully we’ll be able to handle more — or handle them more quickly — in the future.
Thanks for your understanding.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet