Guild Wars 2

Ever since the game released every email that comes from NCSoft has broken links in it…server not found errors. I have reported it numerous times and even got a mail asking for details which I happily provided. The latest one is the Wintersday email….every link in it comes up with error coded 404.

Why is this in tech support?…

Well where would you put it? especially that this is the umteenth time.

All mine work perfectly. Considering it is just an email i fail to see how they can work for one person and fail for another. What browser do you use?

Firefox 16/17 and IE 9/10 whether just clicking on the link or manually pasting the url into the address line.

Interesting, i also use the latest version of Firefox. which is 17.0.1 i believe.

Are you sure you don’t have any script-blocking addons like Noscript or anything else that would possibly prevent this?
Depending on which email your using (like hotmail inbox or gmail etc) they may have options enabled to stop links working to unknown senders etc.

I can’t see any reason why yours wouldn’t work while mine is on the same browser other then those reasons.

Could be a DNS issue as none of the “GUILDWARS2.NCSOFT.COM/” links work at all for me. The only way I get to them is through this site GUILDWARS2.COM/EN…….anything with NCSOFT just gets the server not found error.

permanently allowed through NOSCRIPT and it happens in IE as well. And I am running Firefox 18 beta at the moment but it makes no difference which version. I have tried all the “usual” things and am starting to think it is a DNS issue especially after the DNS debacle with D3 at the moment. By the way I am an Oceanic player and we seem to get the hairy network issues with most game stuff.

Hmm sounds like its possibly an issue on your end unfortunately, the websites work fine here

This is the first time I have enough feedback to even try and isolate it. Thnx….will approach DNS mob to see.

RESOLVED…it was a DNS issue. Changed the DNS from the ISP’s to an open DNS server. Thanx

I’m having the same problem. guildwars.ncsoft.com does not exist. using Google Chrome.
How do I go about messing around with DNS (they are set by my ISP I had thought), since I have this problem both at work and home. Although I can’t access the work stuff, but can hopefully fix my home one.

Annoying not being able to do the Survey they sent before, or check out their links.

http://www.thewindowsclub.com/how-to-change-dns-settings-in-windows-7-vista

change it to 8.8.4.4 or 8.8.8.8 to use google dns