Guild Wars 2

After about 2 weeks of keeping it in my bank to level a Necro high enough to use them. I tried to transfer my Wings of the Sunless form my bank to my inventory but instead of moving it they were destroyed. Didn’t get a conformation but I know they were destroyed because they are not in inventory or the bank. I submitted a ticket but if its like any of the other tickets I’ve submitted in the past I’ll never hear anything on it. Also I didn’t get a conformation on it like I usually get. Any help with this issue would be greatly appreciated.

Have you logged out/closed your game since this occurred? There have been issues in the past with other items to where they seemingly disappeared while transferring them to your bags. Others reported the transfer as kind of being lagged, that they didn’t show up in the inventory until after closing and re-opening their game and logging back into that character.

I had this happen yesterday with a stack of sigils. Took them out of guild bank, and they weren’t on my character, nor in the bank. The log didn’t show them being removed, yet they weren’t there. The odd thing was, the ‘empty’ space in the bank was no longer usable. After a short time, changing zones, changing characters, etc., they showed up in the bank, again. Hopefully, your item will, as well. =)

Also, if you do not hear back from support, you can log into your Support account and check responses there, or update your ticket, or – after 3 days- post in the Sticky thread in Account issues to have someone check on your issue.

Good luck.

Yes I have close the game out since then and they r still not in my bank or inventory.

Well, it took awhile for mine to show back up.

Inculpatus cedo what do you mean by “The log didn’t show them being removed”?

Is there a place where we can review our actions?

ShadyNZL.9018:

Inculpatus cedo what do you mean by “The log didn’t show them being removed”?

Is there a place where we can review our actions?

When you are have the guild inventory open, look at the left hand side of the panel. There is a icon for the log there. It shows who put in and took out what and when.

Just as AP says…left of window.

Oh silly me – I’ve never used a guild bank…well now I know thanks.

Well I just got my answer from Anet and apparently it’s against their moral rules to give back items even if its from an in-game bug. My guess is I just haven’t purchased enough gems for me to get on their list of exceptions.

There isn’t any list of ‘exceptions’ that I have ever heard of. If CS can’t find the item, they are unable to replace it. Sorry for your loss. It may still show up, there’s always hope. =)

The reference # is 131014-001768. If this was an item that wasn’t account bound that I could just buy I wouldn’t be this upset but its a one-time item that was just a skin. Also there r multiple ways to see if I had it by logging into my account and checking the banks and inventories also checking to achievements to make sure I earned it.

If only there was a way to gift you mine I would….I have all those Account bound back items sitting in my bank that I will never use….just not a back item person….