World Transfer stuck?

World Transfer stuck?

in Account & Technical Support

Posted by: koenvu.7584

koenvu.7584

I tried to switch servers just before the European server outage last night, which is about 7 hours ago now I guess. When I try to login it says that my transfer is currently processing and that it could take a little longer than expected when there is high demand. I’ve switched a few times before where it took longer than expected, and I understand that. However, since I guess there were some problems with the servers last night I was wondering if it could be possible that my account is now stuck in between two servers with no progress being made. The error code when trying to login is 1032:6:3:2114.

Again, I know it can take a while for the transfer to be processed, but considering the circumstances and the time passed since initiating the transfer… Just wondering. Anyone else having the same problem? Or anyone who has tried to change servers this morning and it’s processed already?

World Transfer stuck?

in Account & Technical Support

Posted by: Contractkiller.3412

Contractkiller.3412

Ya having the same problem here, only one major difference. I haven’t even chosen a home world yet or made a character. I apparently logged in for the first time last around the server outrage and i still have error 1032. The support team takes forever does anyone have any advice? I really want to play this game but this is ridiculous.

World Transfer stuck?

in Account & Technical Support

Posted by: somsom.5201

somsom.5201

The transfers should only take a minute or less(I haven’t had one take more than the time to logout an relog again), so it sounds like something got fubar along the way.

World Transfer stuck?

in Account & Technical Support

Posted by: koenvu.7584

koenvu.7584

Opened a support ticket [120930-002891]

World Transfer stuck?

in Account & Technical Support

Posted by: frue.7021

frue.7021

same situation here as Contractkiller.3412. haven’t even chosen a home world yet nor made a character….. also have opened a support ticket…

World Transfer stuck?

in Account & Technical Support

Posted by: UnderScr.9850

UnderScr.9850

Same as OP, im stuck with the same message going for over 12 hours now.

World Transfer stuck?

in Account & Technical Support

Posted by: Contractkiller.3412

Contractkiller.3412

We need a phone support system…i made a post for people to have a legitimate discussion…

World Transfer stuck?

in Account & Technical Support

Posted by: frue.7021

frue.7021

mine over 36hrs already

World Transfer stuck?

in Account & Technical Support

Posted by: Renegadeimp.8439

Renegadeimp.8439

You need to put in a support ticket and wait in the queue.

World Transfer stuck?

in Account & Technical Support

Posted by: Contractkiller.3412

Contractkiller.3412

I have put in about 5 support tickets and have almost all gotten responses but none of them have helped they all say to just wait for the process to be over. I even had my login reset but to no avail. I think the support isn’t entirely sure whats going on some sorta major bug if u ask me.

World Transfer stuck?

in Account & Technical Support

Posted by: koenvu.7584

koenvu.7584

FYI for others, what I have received so far from support (I guess these answers are specifically for people who transferred, not to people who haven’t even chosen a world?):

It’s difficult to say when your desired server may be back up. Just keep checking. I’m sure it wont be too long. Please let us know if you have any other questions.

and

From what is said, we assume that once you sent in your request to switch servers, the server you were on went done.

You character is still on the previous server and will not be switched to the new server until the one you were previously on is back up.

Let’s hope tonights update causes servers to reset and fix the issue, I guess. Luckily the responses are within hours instead of days, have to give credits to support for that, even though thus far they have been unable to resolve the issue.

World Transfer stuck?

in Account & Technical Support

Posted by: Contractkiller.3412

Contractkiller.3412

Hopefully, and I really hope it fixes everyones transfer problems but it’s still mind boggling for people like me who get a random error of code for a processes we never activated. Which is scary if u think about it. But I do give support the credit of fairly quick responses even though they weren’t helpful and half of them didn’t read my description and just said wait for the transfer to finish even after I specifically stated I didn’t initiate a transfer.

P.S. sorry for all the pessimistic posts here I just can’t help but be annoyed with the fact I haven’t even played the game and for 2 days straight I’m stuck emailing support and nothing is getting resolved.

World Transfer stuck?

in Account & Technical Support

Posted by: koenvu.7584

koenvu.7584

Woooot! I’m logged in and playing again. I was still on the server I was before I transferred, but I took another try at transferring and it worked this time (only had to wait a few minutes). Time to close my ticket.

World Transfer stuck?

in Account & Technical Support

Posted by: Contractkiller.3412

Contractkiller.3412

Same finally able to play!!!!