World Transfers Gone Wrong: Pay and Wait?

World Transfers Gone Wrong: Pay and Wait?

in Account & Technical Support

Posted by: Ganit.6243

Ganit.6243

I’m pretty sure I know the answer, I just want to make completely sure of things before I give up.

I bought the game a while ago, never really played it. Well, recently, some friends convinced me to give it a shot. They wanted me to play on Tarnished Coast with them. Not really knowing what I was doing, I clicked the “Transfer” button, accidentally choosing Devona’s Rest.

Now, I know you can purchase Gems and use those to pay for a transfer. Right now, it’s 800 Gems to transfer and that’s only $10.00. I don’t mind paying for it. However, I’ve been told that even if I pay for the gems, I’ll have a one-week cooldown still?

Also, I’ve already talked to Support. They denied my first ticket (which I’ll admit was kind of jumbled), but I’ve submitted a second, more clearly worded ticked in hope.

World Transfers Gone Wrong: Pay and Wait?

in Account & Technical Support

Posted by: CptTrips.6512

CptTrips.6512

you schouldn“t submit a second one but update the first one. more tickets at the same topic will just confuse and slow down the process

World Transfers Gone Wrong: Pay and Wait?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

The one week cooldown is because of WvW. Originally there was no cooldown and people would server hop within the match cycle and deliberately cause trouble by griefing the opposing teams of their true home server. This was a reoccurring problem. By having a week long cooldown between server transfers they stopped this. So, you may thank griefers and trolls for this feature.

You realize that you can still guest to your friend’s server and play with them? You just can’t do WvW during this time.

You also can transfer for free at the end of the cooldown period if you are willing to delete all your characters. The transfer fee is only charged if you have characters on your account; in other words, if your account has no characters or you delete all existing characters first, you will be prompted to select a new home world after creating a new character, free of charge. http://wiki.guildwars2.com/wiki/Server

Just be sure to remove all valuable items from your character before deletion and put them in the bank. Soul bound items will not be usable by another character.

(edited by Astral Projections.7320)

World Transfers Gone Wrong: Pay and Wait?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Also, be aware that it is 1800 gems to transfer to Tarnished Coast, or any other Very High population server. Medium population servers are free until October 17, and High population servers are 800 gems until October 17. After that time, all servers, regardless of population, will be1800 gems to transfer.

World Transfers Gone Wrong: Pay and Wait?

in Account & Technical Support

Posted by: mogamer.6928

mogamer.6928

I had another question on a related topic in another post, though in reading this post I Just want to clarify the following comment.

“The transfer fee is only charged if you have characters on your account; "

Does this mean that the 1800 Gem Cost is for the transfer of “All” characters on your account or only one?

Thanks in advance.

World Transfers Gone Wrong: Pay and Wait?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The cost for transferring is an account cost. You transfer your account, with or without characters, and everything in your account. If your account happens to have no characters, there is no cost. With characters (one or many), the cost is as noted above.

(edited by Inculpatus cedo.9234)

World Transfers Gone Wrong: Pay and Wait?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

As prrviously mentioned, if you are willing, you can delete your characters and transfer for free, as long as the world has space. The 7-day cool-down period does apply, but that’s a way to save on the world transfer fee.

General info here: http://wiki.guildwars2.com/wiki/World But note the short-term “free transfer offer” is not displayed on these pages.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)