Wrong Serial Code

Wrong Serial Code

in Account & Technical Support

Posted by: Echo.7259

Echo.7259

I messed up, put the retail code on the wrong account on launch day, mostly because the website glitched out. Have had a ticket open, it hasn’t been responded too since the incident. I know your busy, I know there are delays, but a week is just too long of a wait, I feel I’ve been patient long enough I can ask for a response now.
(I even support hacked accounts getting priority, but not everyone else has to wait 1-2 weeks type of priority o.o )

I’ve been posting information, providing answers non stop about system spec, issues, etc on forums and in other tickets. I have never once had a resolution. I’ve had tickets open since pre launch.

120831-021206

(edited by Echo.7259)

Wrong Serial Code

in Account & Technical Support

Posted by: Echo.7259

Echo.7259

Few pages back now, going to bump this up now for some notice again before bed. Thanks.

Wrong Serial Code

in Account & Technical Support

Posted by: painkiller.4738

painkiller.4738

Same thing. 120830-007345

Wrong Serial Code

in Account & Technical Support

Posted by: Ensir.1457

Ensir.1457

Same here been wait over 9 days now , unable to play for 5 now Incident: 120825-004170

Wrong Serial Code

in Account & Technical Support

Posted by: Echo.7259

Echo.7259

Another day has passed, at this point between this and my other issues, NONE hace been resolved despite being opened since before launch.
They are not going to be responding. I think I’m going to just push for my money back instead.