Wrongfully Terminated Account!!

Wrongfully Terminated Account!!

in Account & Technical Support

Posted by: Kieser Soze.8561

Kieser Soze.8561

I would like to know how someone can report or even contest a account termination.

I was playing a few moments ago, all of a sudden my screen goes black, I tried to log out. Seemed to be frozen, then I ended the application.

When I restarted I got a “kitten” message saying that my account as well as my wifes account (which she was playing with me) Grouped which had the same black screen happen to her. the message read that Your Guild wars 2 account has been terminated due to botting, extended unattended play, blah blah blah…..

so, now using my sons account I am posting here since I can not open a support ticket on my primary account nor my wife’s account.

We have not, did not and never used anything other than us playing as the game is intended to be played.

What the Hell!

Wrongfully Terminated Account!!

in Account & Technical Support

Posted by: Kieser Soze.8561

Kieser Soze.8561

121107-000540 – Submitted Ticket

Wrongfully Terminated Account!!

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Kieser Soze,

If you have already submited a ticket all you have to do is wait a bit.

Please refer to this thread for further discussion on the topic
https://forum-en.gw2archive.eu/forum/support/account/Blocked-suspended-terminated-Players-comments/page/11

Thanks for your understanding