Wrongly accused and permanent ban for RMT

Wrongly accused and permanent ban for RMT

in Account & Technical Support

Posted by: Creatos Zel Ael.1936

Creatos Zel Ael.1936

Hi, my friend’s account just got permanently banned today for suspected gold buying/selling in exchange for real money.

I am here to say that that was entirely not the case. He found an item in which sold for quite an amount of gold but he didn’t have have enough gold to list it on the trading post. So i gave him the gold…and we agreed that we would split it.

We are close friends and we play together all the time….so i feel bad that my friend cant play now….we bought the game together with two of our other friends in hopes that we could play together and enjoy the game together….now that he can’t play…we also feel like not playing anymore….

You guys have a great game…..we paid good money for it and we would really like to play it together again….hope u guys could fix his problem as soon as possible so we could continue on enjoying the great game that u guys created….^_^

This is my friends character name and reference number
Naminana
Tiana Snuffles
Reference number: 121224-002370

Sincerely,
Creatos Zel Ael

Wrongly accused and permanent ban for RMT

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Posted by: Maximiller.5083

Maximiller.5083

Apparently I was playing with Creatos and Jesyxz when he got banned out of nowhere.
Also, I’ve been reading around the forums and this seems to be quite the common case.

We bought and play the game together, so now until jesxyz gets unbanned, I don’t think the rest of us would be playing.. and that is just a good waste of holiday time for us Q__Q

We don’t really get a lot of time to enjoy games with each other like this anymore, with university and work and what not.

Hope this gets resolved asap. Would be extremely awesome if someone could solve this over christmas

Wrongly accused and permanent ban for RMT

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Posted by: jsyc.8532

jsyc.8532

Same thing happened to my friend just hours earlier.

Cire.8340
reference number: 121224-002477

Kinda speechless tbh, because he doesn’t own a lot of gold, and his only transactions would be via the gem store. Any help would be greatly appreciated.

2-3 days ago Cirer lent 100g to guildmate Sylvanwood.2746 which was immediately returned. I believe Anet can check records on Sylvanwood as well.

Thanks in advance, Anet.

Bettysueyo R4x Warrior
Seven Ate [Nine]

(edited by jsyc.8532)

Wrongly accused and permanent ban for RMT

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Posted by: Maximiller.5083

Maximiller.5083

Aww.. sorry to hear that man. I hope your problem gets solved asap as well.

Aww.. sorry to hear that man. I hope your problem gets solved asap as well.Was just about to start our pvp rounds before this happened…

(edited by Maximiller.5083)

Wrongly accused and permanent ban for RMT

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Posted by: Tenzen.7368

Tenzen.7368

Same issue, i have several friends that i play with and yes we know each other very well and just now my friend with

account name Dan.5801

lends gold to our poorer members of course gets paid back by installments that other members can afford he of all the people in our guild has invested the most time in your game and he’s usually one of the most cautious players when dealing with stuff like this please resolve this issue, and please check your records because he only does lend out gold in our small guild and he farms all that legit by himself. All of us in our guild are friends irl and we’d hate to see someone, especially one who works as hard as he does get treated like this. Regards

Wrongly accused and permanent ban for RMT

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Apparently I’ve been told by Gaile Grey that trading gold doesn’t get you banned. So what makes it RMT if there is only a trade in gold? How is real money being detected in this trade? I don’t get it. Cause if it was the case, how are these people appealing and successfully getting unbanned?

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

Wrongly accused and permanent ban for RMT

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Posted by: Maximiller.5083

Maximiller.5083

Fixed. Solved.
Jesxyz is now able to log in

Thanks to the mods and everyone responsible for the unbanning.
Cheers

Wrongly accused and permanent ban for RMT

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Posted by: Creatos Zel Ael.1936

Creatos Zel Ael.1936

Arena NET THANK YOU. Problem Solved. Thank you so much for the super fast response.