account hack

account hack

in Account & Technical Support

Posted by: headnoise.7291

headnoise.7291

After taking a look at your Guild Wars 2 account, I found that you previously received an account restoration when your account was compromised in the past. Due to the security liability related to compromised accounts, and because of their possible negative impact on the game economy, we cannot offer you another restoration.
This is the 2nd time this has happen and jus like the first time i still get no help what so ever.

(edited by headnoise.7291)

account hack

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

This is the 2nd time this has happen and jus like the first time i still get no help what so ever.

It seems like you have some serious security issues if you have had your account compromised, your account restored, and then had your account compromised again. This is especially true if this is the second time this process has occurred as you stated. So I would place your computer and Internet security as a top priority if I were you.

Aside from that, what else are you looking for by posting this here?

The Burninator

(edited by JustTrogdor.7892)

account hack

in Account & Technical Support

Posted by: headnoise.7291

headnoise.7291

all my stuff back

account hack

in Account & Technical Support

Posted by: headnoise.7291

headnoise.7291

the first time it happen was in 2013 and they did nothing

account hack

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Then, I suggest you peruse these articles and follow their suggestions to the letter:

https://help.guildwars2.com/forums/22305053-Account-Security

Good luck.

account hack

in Account & Technical Support

Posted by: kaat.8237

kaat.8237

Looks like the first time they gave you an account restoration, according to your original post. Wouldn’t say that they “did nothing.”

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