account hacked

account hacked

in Account & Technical Support

Posted by: zxosz.4097

zxosz.4097

so i have submitted a ticket changed my password to both my email and game. most of my chars and guilds banks were cleared of anything of value. what i would like is a acknowledgement from anet that they have recevied the ticket even a automated response would ease my worry.

account hacked

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

You should get an automatic acknowledgement of your email within the first 24 hours. If you haven’t gotten it, check your spam and junk folders per this thread here .

account hacked

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

On a side note, your account may be eligible for a roll-back, but the stuff or money in any guild bank is not going to be returned…. They don’t roll those back…ever.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

account hacked

in Account & Technical Support

Posted by: zxosz.4097

zxosz.4097

nothing so far but thankyou for commenting manage to track the ip to a university in Georgia