account has been hacked

account has been hacked

in Account & Technical Support

Posted by: infernal.7059

infernal.7059

My acc was hacked, previously I’ve got mails like:

A log-in attempt from the following location is currently awaiting your authorization.

Address: 175.173.110.77
City: Shenyang
Region: 19
Country: CN

A log-in attempt from the following location is currently awaiting your authorization.

Address: 59.156.42.201
City: Tokyo
Region: 40
Country: JP

wasn’t me of course.
now email and game password changed, but gold were stolen.
pls explain.

account has been hacked

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Any issue regarding account security has to be submitted to our customer support.

This thread explain how to submit a request for account issue.

Thank you.