big problem

big problem

in Account & Technical Support

Posted by: cockyto.9758

cockyto.9758

Q:

hello to anet admins i hope they read this .. sorry for my english not verry good
my problem is that before week or 8 , 9 days i tell to one “friend” (online) that im gonna take a little break from the game , so he asked me for my acc because he want to try the game so i give it to him he ask me also to unlink my phone number so he can go login with no problems so i did that too , but today ive decide to log in and i saw that ….my bank ingame(materials runes ) was almost empty and few of my characters was deleeted my friends list in the game also deleeted . So i want to ask if some administrator can restore my account to date 6 or 7 june ?
P.S I changed my password and link back my phone number

big problem

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

A:

You can submit a support ticket by following the support link at the top of the page. With that said, account sharing is against the rules and as you willingly gave this person access to your account you are probably out of luck.

The Burninator

big problem

in Account & Technical Support

Posted by: cockyto.9758

cockyto.9758

yes i think i learn that on hard way .. i feel sorry bout that was so stupid from my side i was thinking this a*shole for a nice guy okay sorry again for bothering you

big problem

in Account & Technical Support

Posted by: Charrbeque.8729

Charrbeque.8729

You can contact customer support, but they most likely won’t restore your account. It’s specifically stated in the rules that you’re not suppose to share your account. And this is exactly why you shouldn’t.

There’s something charming about rangers.

big problem

in Account & Technical Support

Posted by: cockyto.9758

cockyto.9758

okay thks anyway