black screen character select or game freeze
in Account & Technical Support
Posted by: Tattered.7641
in Account & Technical Support
Posted by: Tattered.7641
So I was playing fine with my newly installed gtx 980ti graphics card and decided I wanted to upgrade my old system to support PCI express 3.
changed mother board and cpu had to do fresh install after hours of talking with Microsoft trying to get them to revalidate windows.
Sometimes I can play for hours without an issue
Sometimes after signing in when I press play I get a black screen and music with cursor on it.
—-when I get the black screen if I alt out of it I can not access anything I can pull up the task manager but can not click on anything I can use file explorer but can not select any thing all I can do is hard restart.
sometimes during game play the computer freezes and I can not do anything no alt tab, no ctrl alt delete, just frozen – once with a nice looping audio stutter sound.
Please let me know what information I need to get on here for someone to help me diagnose what is going on with my computer.
Recently upgraded computer and had to reinstall windows because I changed the motherboard and processor.
all I have installed other than windows is gw2
I have gone to all the websites and downloaded the latest drivers to include asus.
Now using a intel 750 PCIe NVMe for boot
have Z170 chipset – asus z170m plus
core I7 6700 skylake
CORSAIR Vengeance LPX 32GB DDR4 2133 (PC4 17000)
EVGA GTX 980TI
and a 2TB HHD for storage
running windows 10
wonder if I should go back to 7 ult
with the new install I am wondering if maybe I am missing some other programs that may be required to run GW2
You know, it’s not what people what to hear, and I fought against it for years, looking for ANY other solution out of sheer stubbornness. I didn’t see why I should have to nerf my card. But try lowering the clock on your video card…just for GW2 (The following link gives you a tool that quickly lets you do that). It’s is the ONLY thing that fixed the problem for me. I’ve had hours of play with settings maxed and frame limiter unlimited and no crashes. Historically, I typically can’t go for than a few minutes with the frame limiter set on unlimited.
https://forum-en.gw2archive.eu/forum/support/support/Crash-to-blank-screen-with-sound-SOLVED/5755714
in Account & Technical Support
Posted by: abomally.2694
I never buy factory overclocked video cards – now you know why.
I never buy factory overclocked video cards – now you know why.
Nor will I, ever again. I was looking recently when I was considering replacing the 670 and non-overclocked cards are pretty scarce these days. It’s almost like a sales hook they’re using. Was looking at this card as from most of the reviews I’ve read, MSI also tends to have among the best non-liquid cooling design.
in Account & Technical Support
Posted by: abomally.2694
Yeah, see overclocked by definition is running a card past it’s actual design limits. That’s not necessary a bad thing, its just that hardware specifications may change over time. This is common for electronics. That’s why I never buy (factory) or otherwise overclocked cards.
Sure, they may work fine at first; but there is no way we can predict if the hardware is going to fail or not in the future. You did nothing wrong to be sure, but design specifications can change when a piece of hardware exceeds its limits.
I simply won’t do it. If I want to overclock, I can use EVGA Precision, but I don’t have to do that. Just remember that all hardware has specifications that it’s meant to run at. Sometimes those expectations result in undesirable results – even from the manufacturer.
So far, my card (with a 10% overclock) seems to be OK, but that certainly could change in the future (it’s only a GTX460SE).
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