blocked for no reason

blocked for no reason

in Account & Technical Support

Posted by: KORRUPT KITTEN.4280

KORRUPT KITTEN.4280

my account was blocked for no reason, I was playing the game and it quit right when I was just doing a quest, and someone sent me a message in the chatbox saying that im racist, and hoping that i enjoy my block, i never even use the chat box unless i thank someone for reviving me. my characters name is Smoky The Great, is it racist or something?

GROUND SUPERIORITY!!!

blocked for no reason

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

Contact support through submitting a ticket: https://en.support.guildwars2.com/app/ask/

blocked for no reason

in Account & Technical Support

Posted by: KORRUPT KITTEN.4280

KORRUPT KITTEN.4280

i did that, no one responds. please somebody respond!!!! excessive boredom is signs of being really bored!!!

GROUND SUPERIORITY!!!

blocked for no reason

in Account & Technical Support

Posted by: IzHaN.4823

IzHaN.4823

Korrupt Kitten, listen to me, and calm down, ok buddy? I been recently unbanned from the game due to an human mistake. I am Spanish so i can’t tell at all if your name sounds racist or not. In all case, all you can do its to send the ticket to the support, and just wait.

Just send one buddy, and don’t spam them with several tickets, it just will slow it down. And now just take it easy, be patient. In my case i been banned for 3 days, but well i am back because i am innocent. I know the fustration, but that’s all you can do at the moment.

Greetings,
Krogan Vaeringjar
Founder of the Baruch Bay Guild Vaeringjar

blocked for no reason

in Account & Technical Support

Posted by: KORRUPT KITTEN.4280

KORRUPT KITTEN.4280

they wont respond, I give up, I wasted 60 dollars on a game, I want a refund

GROUND SUPERIORITY!!!

blocked for no reason

in Account & Technical Support

Posted by: KORRUPT KITTEN.4280

KORRUPT KITTEN.4280

may I speak with Gaile Gray?

GROUND SUPERIORITY!!!

blocked for no reason

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

You said, in open chat, a horribly offensive and racist comment. You might recall, the comment about hating a certain race?

Your suspension was not an error. You were not suspended because someone reported you, but because you said what you said. Your suspension was entirely appropriate. No you may not speak with me, because there is nothing for us to speak about.

Serve your time out, and never, ever, ever spew racist talk in the game.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet