c0000005 crash how do i fix this?

c0000005 crash how do i fix this?

in Account & Technical Support

Posted by: Glen.7210

Glen.7210

—> Crash <—
Exception: c0000005
Memory at address 02f604e0 could not be read
App: Gw2.exe
Pid: 3680
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 20116
Module: nvd3dum.dll
When: 2013-05-18T02:13:54Z 2013-05-18T03:13:54+01:00
Uptime: 0 days 0:07:57
Flags: 0

c0000005 crash how do i fix this?

in Account & Technical Support

Posted by: Nitro.4732

Nitro.4732

Hi glen,

the crash seems to be happening with Module: nvd3dum.dll which is related to nvidia graphics drivers.

Can you check that your graphics drivers are upto date and running on the latest version.

CoolerMaster Masterbox 5 | H110i | AMD Ryzen R7 1800x 4.0GHz | 32GB DDR4
512GB Samsung 950pro | 2TB SATA-3 | AMD Radeon RX 580 8GB

c0000005 crash how do i fix this?

in Account & Technical Support

Posted by: Glen.7210

Glen.7210

Hi Nitro

My drivers are all up to date and I’m still encountering the same issue.

c0000005 crash how do i fix this?

in Account & Technical Support

Posted by: Nitro.4732

Nitro.4732

—> Crash <—
Exception: c0000005
Memory at address 02f604e0 could not be read
Flags: 0

Then in that case the next thing I would check is your RAM, its possible that the module is being corrupted in memory and causing this error to show.

A basic test would be to remove all of the memory from the PC and test the game with each memory module in the PC one at a time.

If this is not possible for you (i.e. computer has a warranty) then you can download software such as MemTest86+ or use the built in memtest function on newer windows operating systems to check for any faulty memory modules.

CoolerMaster Masterbox 5 | H110i | AMD Ryzen R7 1800x 4.0GHz | 32GB DDR4
512GB Samsung 950pro | 2TB SATA-3 | AMD Radeon RX 580 8GB

c0000005 crash how do i fix this?

in Account & Technical Support

Posted by: Glen.7210

Glen.7210

Okay so i did the memtest86+ and received no errors.