Q:
can't play the game
i can’t play the game , is is me or everyone else can play this wonderful game. Please help me , another minute like this i am going to freak out and go crazy ! So please help me
More information would be helpful. Why can’t you play the game. Can’t log in? Game won’t run on your computer? You don’t understand how to play?
If you are having trouble logging into the game, remember to use the email address associated with your game account, as well as the password to log in.
If your computer is having issues with the game, you might find help over in the Tech Support sub-forum.
If you need help learning the game, this might be helpful: https://www.guildwars2.com/en/manual/
i can play the game previously but the last couple of days i cant , i play on the mac and when i click play , the background screen turns slightly dull and depressed the page is just white is something wrong ?
This would not be an Account Issue. You would have more luck posting in the Mac Support sub-forum. Best of luck to you.
just delete the gw2 data folder and it’ll work again.
Embrace the darkness..
@Branden Phua:
J Night is correct, just delete the “Guild Wars 2” folder from ~/Library/Application Support.
Note: There are at least 2 Library folders. One is on the root of Mac HD, called Library (we are not interested in this one), the other hidden in your account’s folder, under Users/yourusername. It is usually referred to as ~/Library. It is where many of your personal mac account settings are saved, including GW2 client files.
If the Library folder is hidden, open Finder, then from the menu select Go and while holding Option key you should see the Library folder. Click on it, then find “Application Support” and finally Guild Wars 2. Delete the Guild Wars 2 folder from here.