Guild Wars 2

so i bought guild wars 2 yester day(not a hard copy) i put my cod and start to install. once it reaches 100% it stop and an error code pops up. this is what it presents me with. please help ive stressed every resorse i have and i just want to play!

—> Crash <—
Exception: c0000005
Memory at address 7c011276 could not be written
App: Gw2.exe
Pid: 3532
Cmdline: -allowInstall
BaseAddr: 00400000
ProgramId: 101
Build: 14816
Module: MSIMG32.dll
When: 2012-10-15T19:57:43Z 2012-10-15T14:57:43-05:00
Uptime: 0 days 0:00:00
Flags: 0

—> System <—
Name: HECTOR-PC
IpAddr: 192.168.1.71 5.247.137.191
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 5624MB/ 8104MB 69%
Paged: 12584MB/16207MB 77%
Virtual: 3172MB/ 4095MB 77%
Load: 30%
CommitTotal: 3622MB
CommitLimit: 16207MB
CommitPeak: 3628MB
SystemCache: 1743MB
HandleCount: 26000
ProcessCount: 73
ThreadCount: 1183

—> Process Memory <—
Private: 790MB
WorkingSet: 29MB
PeakWorkingSet: 34MB
PageFaults: 11813

—> Game Context <—
MapId: 0
Flags: 0×241
ElapsedTime: 00:00:00

—> World State <—
<WorldState/>

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×7b0 <—

a crash in Module: MSIMG32.dll should never happen.
Check and update windows completely via windows update, check the disk for errors, check for updated sata drivers.
Finally, IntelBurn Test to check for faulty memory or cpu/cache.

This might not help with the installation but I was geting the Exception: c0000005 crash after clicking the play button.

The game has always worked for me until last night.

View PostRetardo_The_Great, on 25 August 2012 – 04:17 PM, said:
after disabling mumble overlays and closing mumble i was able to get into game,hope this helps some people. im still using mumble activated after going in game but the only thing i changed frrom earlier was the overlay so i think its that for me

This post was on gw2guru forums.

I don’t use mumble. I turned off the overlays in MSI afterburner and my game launched! So I think any overlays with fraps or other programs is causing the problem.

Also if you want to use overlays for FPS/Temps or whatever I was able to turn them back on in MSI Afterburner after being in game. I just can’t launch the game with overlay turned on.

I hope this helps.