cannot log in
You can try posting over in the Tech Support sub-forum, as that would be the sub-forum that may have answers to help you, rather than Account Issues.
The Stickies there might be helpful, as well.
Good luck.
If you so desire, you can submit a Tech Support ticket. You may find faster results by posting in the appropriate sub-forum, though.
Up to you, of course. /shrug
You posted in the wrong forum for the help you want. This is the Account Issues forum. it’s mostly for people who need help on a ticket already made or advice on how to make a ticket.
The help you need is in the Tech Support forum.