cant log in, uninstall, reinstall or anything
in Account & Technical Support
Posted by: Aimster.2087
in Account & Technical Support
Posted by: Aimster.2087
I recently had trouble with gw2 (see screenshot1 for what happened), i made a thread about it and it wasnt resolved
so i tried to uninstall gw2 and this happens (see screenshot2)
so i deleted everything and then i put disc 1 into my computer to try and reinstall gw2, this is what comes up on the ‘My Computer’ page, i dont know if it counts for anything but i put it up anyway haha (see screenshot3)
so now i cant resinstall, uninstall or even log in because now its gone back to the original problem when i click the icon on the ‘My Computer’ page
PLEASE SOMEONE HELP ME
in Account & Technical Support
Posted by: Aimster.2087
screenshot2 for the when i try to uninstall the game
screen shot 3 for whates on the ‘My Computer’ page
yes can someone please help same problem i am having. The client will download the patch but still wont go to login screen. When trying to uninstall i get that error report.
in Account & Technical Support
Posted by: GladiatorUA.2351
Same problem after today’s patch. The game doesn’t go to login screen. Tried redownloading GW2.exe(ran gw2setup.exe and copied gw2.exe from temp because it did nothing even after I moved original GW2.exe out of the folder) – same problem.
in Account & Technical Support
Posted by: GladiatorUA.2351
Has someone else encountered this problem?
Last time I had it(months ago) it fixed itself after a patch. I don’t want to wait for a patch.
When having trouble logging in yesterday (I was getting the “login error detected, retrying” message), a guildie advised me to flush my DNS which you can do by opening a command prompt.
It took a little while, but it solved it for me.
(edited by Tanith.5264)
in Account & Technical Support
Posted by: GladiatorUA.2351
No. I get no error. Just the screen before login screen. Downloading 0KB (0KB/sec). Forever.
Replacing the gw2.exe and cleaning temp didn’t help. Gw2setup easily connects to the server and gets new version of the gw2.exe.
Same problem here – been like this since the 6/5/13 patch.
Just hangs at the downloading screen, doesn’t go to the launch screen.
in Account & Technical Support
Posted by: Greyfur.1082
I am also having the same issue, happen on the last patch too.
Edit:
Turning off firewall as explained here didn’t work
neither did a DNS flush.
(edited by Greyfur.1082)
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Posted by: MarceloZero.5816
+1 here. Same issue.
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Posted by: RaevynFyre.5794
I’m having trouble even in re-installing it keeps telling me “Download Failed! Please check your internet connection and try again.” It can’t be my connection or else I wouldn’t be able to post this and this had been going on for about a week now. And I still can’t it to install. See the Screenshot.
in Account & Technical Support
Posted by: Greyfur.1082
Guess I will be missing another daily
Im having the same problem since yesterdays patch also. Crashing when I do get in game and now It just sits at the screen saying loading and does either nothing or forces me to restart my computer. I know its not my computer or isp. This never happened once until last night and I have rarely had disconnects or crashes since the game came out.
in Account & Technical Support
Posted by: Greyfur.1082
I was looking at the Gw2.exe and the compatibility mode was changed; I Changed it back to Windows 7 and now its working.
(edited by Greyfur.1082)
in Account & Technical Support
Posted by: GladiatorUA.2351
Messing with compatibility mode did nothing.
Found something interesting though. I renamed gw2.dat and even though the game doesn’t go to the login(and patching/downloading) screen, it created new gw2.dat and started downloading stuff. So it’s not completely broken. Tried messing with command line arguments like -autologin, -email, -password, -nopatchui. Achieved nothing. -nopatchui crashes the game.
Anet, are you there?
Also, flushing DNS didn’t help, and -diag results showed nothing wrong.
in Account & Technical Support
Posted by: Greyfur.1082
Mine is back to not working again.
in Account & Technical Support
Posted by: GladiatorUA.2351
FIGURED IT OUT!
Turns out, one the games bugged when exiting and hang around in the memory.
Somehow it interfered with GW2’s UI and blocked it from going to login screen or launching…………..
A reboot would’ve fixed it. Stopping the process of the game in question did.
Check your task manager or if you’re not sure, submit it here.
in Account & Technical Support
Posted by: RaevynFyre.5794
Mine is still giving me the same thing as what it says on the screenshot I posted. Nothing I did is working.
in Account & Technical Support
Posted by: Greyfur.1082
GladiatorUA fix did nothing for me.
I have been having a bit of problem with my new video card having conflicts with my integrated card I have disabled the integrated Display adapter thru device manager and I can log in.
Only worked for a bit.
(edited by Greyfur.1082)
in Account & Technical Support
Posted by: Greyfur.1082
I updated to beta drivers and Have been able to log in fine since last night. (although now my HDMI audio is borked)
in Account & Technical Support
Posted by: Timelord.8190
I can’t log in either. I’ll get the error code 42:1000:7006:888.
in Account & Technical Support
Posted by: Aimster.2087
Guys, just checked this forum sorry for the late response!!
mine is fixed, i had to change my video card and now it works!
HOPE YOU ALL GET IT FIXED SOON!!!
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