Guild Wars 2

i just recently bought guild wars 2 again cause it said my account was closed in order to fulfil a refund, but after i purchased it and activated it to myaccount it still says the same thing, any thoughts?

If you applied your new Serial Key to your old account, you will need to contact the CS Team to have them remove the Serial Key so you can apply the Key to a new account. Once an account is terminated, it can’t be re-opened.

You can contact the CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Good luck.

how long does this take its been like 24 hours and i still cant play the game :C

Zyzz.5028:

how long does this take its been like 24 hours and i still cant play the game :C

it can take up to 72 hours for a response, sometimes longer depending on the workload of the support team.

nottsgman.8206:

Zyzz.5028:

how long does this take its been like 24 hours and i still cant play the game :C

it can take up to 72 hours for a response, sometimes longer depending on the workload of the support team.

wow thats actually disappointing, bought the ultimate package hoping to play it and i leave tomorrow night :/ was hoping to at least got to play it for a little bit before i had to leave for a month, wish i could unactivate the code and just make a new account and play it now

You could always create a Play4Free account, and apply the Serial Key to it, once the CS Team removes it from your old account.

Good luck.

Inculpatus cedo.9234:

You could always create a Play4Free account, and apply the Serial Key to it, once the CS Team removes it from your old account.

Good luck.

i already bought the game and activated it on this account

Yes, and you will have to create a new account, if this account is your old terminated-because-of-refund account.

Thus, you can get a head-start on creating said new account by creating a P4F account, and then applying the Serial Key that the CS Team removes from the refunded account.