Guild Wars 2

Hi i need some info on if its worth submitting a ticket and how, i had just installed win8 on my pc and i never put my password on my pc yet which i normally do well my younger brother after an arguement logged into gw2 and deleted everything.
my level 80 char and my storage char as he knows how much i love gw2 i was liviv so neway is theree a way to get my level 80 char back, im not concerned about the other stuff just my thief thanks for ne info

The “evil little brother” event usually doesn’t justify having an account roll back. You are responsible for securing your account and not allowing others in your household access. Generally accounts only get roll backs in the event of being hacked from an outside source. In your “evil little brother” scenario there is no way to determine if you deleted things yourself or if indeed it is one of the many “evil little brothers” that seem to run amuck.

Either way, the best you can do is contact support. Keep in mind they do keep IP logs and will be able to tell where access to your account came from.

The only time they restore accounts is when someone is hacked by someone outside their location. If someone accesses your home computer then no, they don’t restore accounts.

Sorry for your loss.

As others have said, no chance so don’t bother opening a ticket as they there is nothing they can do for you.
As a side note, you could ask your parents to put your brother up for adoption, I certainly would in your position. ;-)

Well thanks for replies guys, i sorta figured they wouldnt rol back, not to worry i got my moneys worth so i think ill try out tera now thank you again for the replies though

Sketch Eight.9508:

Well thanks for replies guys, i sorta figured they wouldnt rol back, not to worry i got my moneys worth so i think ill try out tera now thank you again for the replies though

Good luck with TERA and make sure you don’t allow your brother to access your TERA account. I would suggest you not have your password saved for login in the event he get’s mad at you again.