client crashes when loading launcher

client crashes when loading launcher

in Account & Technical Support

Posted by: SaboD.7290

SaboD.7290

When first opening the client launcher, I began to download an update, about 3/4 of the way through the download, the client crashed. Now every time I try to pen GW2 the client crashes instantly, before the launcher even opens; no trying to download the remaining patch no nothing. As soon as I click on the short cut, it crashes. Doesn’t matter if I run as admin or not. Nothing works, something went wrong with the launcher update.

Any help appreciated.

client crashes when loading launcher

in Account & Technical Support

Posted by: Kirke Rafael.6321

Kirke Rafael.6321

+1
Launcher gets me black window instead of fullscreen game.
-nopatchui gets me white fullscreen instead of game.

(edited by Kirke Rafael.6321)

client crashes when loading launcher

in Account & Technical Support

Posted by: SaboD.7290

SaboD.7290

I found a fix for my problem. I had to remove the GW2 permissions from my firewall, and delete the security file, than recreate the file and reactivate the permissions. I’m not sure what changed, but my security software did not like it.