close account mail in game

close account mail in game

in Account & Technical Support

Posted by: Lyrics.3896

Lyrics.3896

i received a notification that my account is going to be closed or limited within 72 hours, the mail i received in game doesn’t have the icon of arena net so I considered that was not a real mail, is there any form that can help me to identify if it is really a gm or is just a player with really bad sense of humor

close account mail in game

in Account & Technical Support

Posted by: Figlilly.3907

Figlilly.3907

It is a phishing email. ArenaNet do not send emails warning you, they just close your account (if you are bad).

Report and ignore.

Further information here: https://forum-en.gw2archive.eu/forum/support/support/Common-Phishing-Attempts-E-mails-In-Game-Mails/first#post5229743

close account mail in game

in Account & Technical Support

Posted by: Kraggy.4169

Kraggy.4169

i is there any form that can help me to identify if it is really a gm or is just a player with really bad sense of humor

Read the “this wasn’t sent by Anet” message right at the bottom of the mail dialog!

[edit]

The report it using the ‘!’ button.

(edited by Kraggy.4169)