Guild Wars 2

Hi, I haven’t been playing Gw2 for a couple of months and now as i try to log in again it says “connection error(s) detected. retrying…”
I tried almost everything I found about it on the internet but nothing seems to be working…that red terrible line is still there! Been trying for 2 weeks and i’m getting tired, so I hope you can help me here
I tried to disable EVERYTHING (anti virus, firewalls ecc), I did other tests also (/portclient 80 and -log)…how can i check TCP ports 80, 443, 6112 and port 6600 ???
please help me !!!!!!

It’s the same for me. It seems to be happening a lot to those who have been gone for a while, and I’m hoping it’s fixed before the 28th so I can switch to the world that I want to be on, instead of being stuck on the world I’m currently in. I also have no idea how to check those ports, and I would love someone from Anet to possibly give some direction on this. Being that I could open GW2 just fine in late December, and I haven’t changed a thing about AVG or my firewall, something else had to’ve been changed. Can the launcher just not load more than one patch for those who’ve been gone for a while? That hardly seems fair.
I tried disabling everything, and still, nothing. It will flash “0kb/s downloading” and then back to connection error.
I’ve looked around the internet for directions on how to check those ports, and none of them really explain where I go to do it. Would love it if someone helped those of us with this issue.

This has been happening on and off for me for the past 2 months, it is getting rather annoying, love the game but when a game starts becoming to aggrivating, i tend to walk away and delete cause not worth the annoyance

I spent more than 80 Euros I’d like to play the game I paid for …I tried everything I could, now it’s time for ArenaNet to give us some explanations !

Run Game Advisor and see if the connection test passes. Attach your logs here
(See Part 1.2 here)

I am running into same issue. I can login in just fine but when I exit game and try to re-login i get this error. It seems to eventually go away because I leave it up and running.

This way too frequently to be a internet issue, plus all my other internet apps work at same time.

Arena please consolidate these reports and at least give some step to diagnose the issue.

Attached those logs. I would also love it if someone would give an explanation as to HOW to do some of these things, as I am not a network technician nor did I study IT. Google searches turn up results on this stuff that either ask me to download crap or they don’t really give actual directions. I would think if my patching was fine in December that it would be fine now. But apparently that’s changed?
I’m a little ticked.
For example, where do you go to do this whole “TCP ports 80, 443, 6112 and port 6600” business, what do you do to change the ISP DNS, what do I go to to open router ports, and what in the world is a router SPI feature?
I’m sorry if this may make me look stupid of any kind, but I’m pretty sure a lot of us aren’t educated in networking and IT, so it would be great if anyone, particularly Anet support, could tell us these things, maybe give guides since it is in fact their product that has all these issues.
Being that this issue has been going on, I take it, more than two months, Anet could have said something definite by now instead of leading us all on “lets see if you know what to do or not” adventures, but I guess I’m wrong? Not even free games have this many issues just with the launcher; you’d think paying customers would get more answers with something like this. But as far as I’ve seen, there’s not even a “we’re working on it”. If this issue were only in existence for a few days, I’d understand and wouldn’t be so irked. But two months? Two months? So if this goes on, am I going to have to pay more money to switch worlds because I couldn’t log on to switch back to the world where all my friends are, because of an error that’s no fault of my own? The time which I’ve observed here tells me that might just happen. That hardly seems fair, does it?

At least make directions available if you’re going to make us learn basics of networking, Anet. This is ridiculous.

EDIT: Actually, I’ll share the logs with support staff. I’m not 100% comfortable with my specs all out in the open like that.

I never use to have problem but this last week I am getting D/Ced and right now I can log in but none of my buttons will work as if the data isn’t getting through. My net seems ok as far as streaming video and regular usage.

ok the error I am getting says “Code =7:11:3:189:101” when I D/C. It could be my ISP, but right now I am not sure as streaming and downloading seems to work ok.

I made a new ticket and attached my logs there…hope they’ll solve this issue ._.
It’s crazy to get a problem like this after the first period

THANKS TO NCSOFT SUPPORT STAFF I solved the problem, I had a software (an uploading accelerator) that blocked the login patcher of GW2 I’m not writing here the name of the program, just ask via PM if u want to know it !!!

I did all those logs and i searched them myself, I found speedbit accelorator popping up alot, the logs kept saying packet loss but it only happened on gw2, so I uninstalled speedbit and now games working, go figure