crashing in WvW

crashing in WvW

in Account & Technical Support

Posted by: Soulistice.4830

Soulistice.4830

what does this mean, and how can I fix this? Please Help!

—> Crash <—
OOM: Heap, bytes=5098844,
App: Gw2.exe
Pid: 9656
Cmdline:
BaseAddr: 00020000
ProgramId: 101
Build: 52947
When: 2015-09-12T02:19:16Z 2015-09-11T21:19:16-05:00
Uptime: 1 days 2:05:41
Flags: 0

—> System <—
Name: DIVA
IpAddr: 10.0.0.248
Processors: 4 [GenuineIntel:6:12:3]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 2855MB/ 8130MB 35%
Paged: 1624MB/ 9410MB 17%
Virtual: 163MB/ 4095MB 3%
Load: 64%
CommitTotal: 7786MB
CommitLimit: 9410MB
CommitPeak: 8123MB
SystemCache: 3290MB
HandleCount: 38686
ProcessCount: 86
ThreadCount: 1416

—> Process Memory <—
Private: 3533MB
WorkingSet: 2304MB
PeakWorkingSet: 2750MB
PageFaults: 52446521

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×237c <—

—> Trace <—
Pc:003d4ab1 Fr:0575f6b8 Rt:00c1fe4f Arg:6c978dd4 72b88fe0 00000000 004dcd5c
Pc:00c1fe4f Fr:0575f8dc Rt:00c209f7 Arg:00000000 03e34e20 00000032 00000008
Pc:00c209f7 Fr:0575f914 Rt:00c18649 Arg:00000000 00000032 00000b24 00410110
Pc:00c18649 Fr:0575f964 Rt:006c4c15 Arg:3d4ccccd 3d720198 0575f9f4 2a6833a8
Pc:006c4c15 Fr:0575f998 Rt:006c736f Arg:3d720198 0055b1c5 03e39990 03e39cf8
Pc:006c736f Fr:0575fa40 Rt:0055933e Arg:03e39990 00000002 00000002 00000010
Pc:0055933e Fr:0575fabc Rt:0055a512 Arg:6c973f94 01d0ed01 af9d8fb4 00000001
Pc:0055a512 Fr:0575fafc Rt:00558b6f Arg:03e2d790 03e8d4c8 003d5c83 0051573c
Pc:00558b6f Fr:0575fb1c Rt:00515690 Arg:03e2d790 af9d8e1c 0051573c 03e8d4c8
Pc:00515690 Fr:0575fb54 Rt:005157b8 Arg:0051573c 0575fb74 77023744 03e8d4c8
Pc:005157b8 Fr:0575fb60 Rt:77023744 Arg:03e8d4c8 77023720 e422d4e4 0575fbbc
Pc:77023744 Fr:0575fb74 Rt:77e3a064 Arg:03e8d4c8 e5e71d82 00000000 00000000
Pc:77e3a064 Fr:0575fbbc Rt:77e3a02f Arg:ffffffff 77e5d7ca 00000000 00000000
Pc:77e3a02f Fr:0575fbcc Rt:00000000 Arg:0051573c 03e8d4c8 00000000 00000000

—> Thread registers <—
eax=0575f230 ebx=0575f674 ecx=00000000 edx=0575f674 esi=77029ec0 edi=00000000
eip=003d4ab1 esp=0575f65c ebp=0575f6b8
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 0575F210 013aadd0 2f24d9f0 00000000 0bba77c5
eax-16 0575F220 0bba77c5 0575f288 771d3e28 0575f230
eax 0 0575F230 80000003 00000000 00000000 771d3e28
eax
16 0575F240 00000000 5cb6867d 23251330 23251378
eax+32 0575F250 771d30a7 0000001a 0bba77c5 0bba77ae
eax+48 0575F260 0575f2b4 0000000b 83cff040 0000000c
ebx-32 0575F654 af9d8310 0575f6b8 003d4ab6 00000000
ebx-16 0575F664 00000000 00000000 72b88fe0 0575f6d0
ebx 0 0575F674 70616548 7962202c 3d736574 38393035
ebx
16 0575F684 00343438 00000008 00000000 00000000
ebx+32 0575F694 0575f6a0 77e1dab8 53f37e65 0575f8dc
ebx+48 0575F6A4 00000000 26f36870 0575f8dc 00c1fe42
edx-32 0575F654 af9d8310 0575f6b8 003d4ab6 00000000
edx-16 0575F664 00000000 00000000 72b88fe0 0575f6d0
edx 0 0575F674 70616548 7962202c 3d736574 38393035
edx
16 0575F684 00343438 00000008 00000000 00000000
edx+32 0575F694 0575f6a0 77e1dab8 53f37e65 0575f8dc
edx+48 0575F6A4 00000000 26f36870 0575f8dc 00c1fe42
esi-32 77029EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 77029EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 77029EC0 031c25ff cccc7709 cccccccc cccccccc
esi
16 77029ED0 8b55ff8b 00a151ec 33770c00 fc4589c5
esi+32 77029EE0 08358b56 85770c08 cc850ff6 33000148
esi+48 77029EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

—> Code <—
003D4A91 a813ea00 8d45bc6a 4050e880 85ffff83 …..E.j@P……
003D4AA1 c4108d55 bcb90500 00006a00 6a006a00 …U……j.j.j.
003D4AB1 e88a8400 008b4dfc 5f33cd5e e8e5e713 ……M._3.^….
003D4AC1 008be55d c3cccccc cccccccc ccccccc7 …]…………
003D4AD1 0550ae3d 01010000 00c3cccc cccccce9 .P.=…………
003D4AE1 4b420000 cccccccc cccccccc cccccc55 KB………….U

—> Stack <—
0575F65C 003d4ab6 00000000 00000000 00000000 .J=………….
0575F66C 72b88fe0 0575f6d0 70616548 7962202c …r..u.Heap, by
0575F67C 3d736574 38393035 00343438 00000008 tes=5098844…..
0575F68C 00000000 00000000 0575f6a0 77e1dab8 ……….u….w
0575F69C 53f37e65 0575f8dc 00000000 26f36870 e~.S..u…..ph.&
0575F6AC 0575f8dc 00c1fe42 af9d83f0 0575f8dc ..u.B………u.
0575F6BC 00c1fe4f 6c978dd4 72b88fe0 00000000 O……l…r….
0575F6CC 004dcd5c 01005a5d c3640000 41c7c2dd \.M.]Z….d….A
0575F6DC 00000000 440b655b c39c2fa9 437feb6e ….[e.D./..n..C
0575F6EC 00000000 0575f7d0 01000000 bf07eb61 ……u…..a…
0575F6FC bedf71f1 440b13b7 c364d99d 41c7c2dd .q…..D..d….A
0575F70C 00000000 440b655b c39c2fa9 437feb6e ….[e.D./..n..C
0575F71C 00000000 06e66f68 06e66f84 06e66f6a ….ho…o..jo..
0575F72C af9d8278 0575f7a0 00d4e35c 0575f7ac x…..u.\…..u.
0575F73C 00d4e35c 0575f750 0575f770 00b7c017 \…P.u.p.u…..
0575F74C 00d4e366 00000020 01f10000 00000018 f… ………..
0575F75C 00000000 00000000 cbef5fd0 01b30000 ……………
0575F76C 01b307d0 cbef5fec 00000020 00000000 …..
.. …….
0575F77C 1c347730 00000000 01b30000 00000000 0w4………….
0575F78C 01b301c8 00000000 00000020 cbef6098 …….. ….`..
0575F79C 000007f8 01b30b08 cbef5fd0 01b30000 ……………
0575F7AC 604ebf40 0575f7ec 77e1dba8 00000018 .N`..u....w.... 0575F7BC 00000000 00000008 00000000 00000001 ................ 0575F7CC 01f10000 00000020 00000000 00000002 .... ........... 0575F7DC 00000000 00000004 00000000 cbf00cf8 ................ 0575F7EC 0575f7fc 77e1dab8 00000000 00000000 ..u....w........ 0575F7FC 0575f868 003d8d01 01f10000 00000000 h.u...=......... 0575F80C 00000018 00000000 00000008 003d4a8b .............J=. 0575F81C 00000000 003d4ac2 dd56e280 0575f864 .....J=...V.d.u. 0575F82C 77e1dba8 00000060 00000000 00000050 ...w`.......P... 0575F83C 006e1a9b 03e34e20 012b2a50 00000032 ..n. N..P*+.2... 0575F84C 00000000 00000002 00000000 0000000d ................ 0575F85C 00000000 1c079440 af9d8d20 0575f87c ....… …|.u.
0575F86C 00c7e7ff 5bc0f130 5bc0f140 01030558 ….0....[X... 0575F87C 2bea42a8 0575f89c 00c2800a 0cf2b534 .B.+..u.....4... 0575F88C 00001909 01030558 01652ad4 0575f8b8 ....X....*e...u. 0575F89C 00b59199 0cf2b534 00001909 4076b3c5 ....4.........v
0575F8AC 01030558 00000000 7d43615f 0575f8cc X…….
aC}..u.
0575F8BC 00b59959 03e34e20 00000032 00000008 Y… N..2…….
0575F8CC 0575f8e0 003d2f5f 0575f8d8 af9d8d94 ..u._/=…u…..
0575F8DC 0575f914 00c209f7 00000000 03e34e20 ..u……… N..
0575F8EC 00000032 00000008 01652910 01d0ed01 2……..)e…..
0575F8FC 6c978dd4 00000000 00000000 00002710 …l………’..
0575F90C 00000000 26f36870 0575f964 00c18649 ….ph.&d.u.I…
0575F91C 00000000 00000032 00000b24 00410110 ….2…$…..A.
0575F92C 0c043310 00000028 2d79c460 0575f96c .3..(…`.y-l.u.
0575F93C 0040ea01 2d79c460 00000028 00f53a08 ...`.y-(....:.. 0575F94C 00000032 003e292a 00000010 00404d4f 2...*)&gt;.....OM.
0575F95C 03e34e20 00000008 0575f998 006c4c15 N……..u..Ll.
0575F96C 3d4ccccd 3d720198 0575f9f4 2a6833a8 ..L=..r=..u..3h*
0575F97C 03e399c8 3d4ccccd 3d720198 3d720198 ……L=..r=..r=
0575F98C 3d720198 3d4ccccd 3d4ccccd 0575fa40 ..r=..L=..L=.u. 0575F99C 006c736f 3d720198 0055b1c5 03e39990 osl...r=..U..... 0575F9AC 03e39cf8 00000001 00000002 00000002 ................ 0575F9BC 00000010 0575f9d8 0575f9e0 03e39cf8 ......u...u..... 0575F9CC 00000002 0575faa8 0000000c 00000000 ......u......... 0575F9DC 2a6833b8 00000000 03e399c8 00000001 .3h*............ 0575F9EC 03e39c24 03e39990 2a6833b4 03e399c1 $........3h*.... 0575F9FC 0575fa1c 00530a57 03e39c38 0055b533 ..u.W.S.8...3.U. 0575FA0C 03e39990 00000000 00000000 0575fa40 .............u.
0575FA1C 0575fa58 005599df 03e39990 0b3069ef X.u…U……i0.
0575FA2C 00000001 03e39c10 00000000 0575fa38 …………8.u.
0575FA3C af9d8f08 0575fabc 0055933e 03e39990 ……u.>.U…..
0575FA4C 00000002 00000002 00000010 0575faa8 …………..u.

—> Error Logs <—
re missing mip chain: 0×00f982
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Content is referencing a propID that doesn’t exist propId=‘1502432776989711984’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714174’
Content is referencing a propID that doesn’t exist propId=‘1502432776989711985’
Content is referencing a propID that doesn’t exist propId=‘1502432776989712267’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714361’
Content is referencing a propID that doesn’t exist propId=‘1466063118967905889’
Content is referencing a propID that doesn’t exist propId=‘1482128475914575363’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714169’
Content is referencing a propID that doesn’t exist propId=‘1482128527454182912’
Content is referencing a propID that doesn’t exist propId=‘1502432776989711984’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714174’
Content is referencing a propID that doesn’t exist propId=‘1502432776989711985’
Content is referencing a propID that doesn’t exist propId=‘1502432776989712267’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714361’
Content is referencing a propID that doesn’t exist propId=‘1466063118967905889’
Content is referencing a propID that doesn’t exist propId=‘1482128475914575363’
Content is referencing a propID that doesn’t exist propId=‘1512065984907714169’
Content is referencing a propID that doesn’t exist propId=‘1482128527454182912’
Model ‘0×0e8624’: Permutation ‘sword’ not found, auto selecting permutation
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×13c2
Version = 10.18.0013.5582
Description = NVIDIA GeForce GTX 970
Compat = 0×00100000
VidMem = 4095 MB

crashing in WvW

in Account & Technical Support

Posted by: BlackRose.1247

BlackRose.1247

Been having the exact same issue here. After building my new pc this friday and downloading gw2, i constantly get this error in wvw, no matter the map. I notice you do have pretty similar specs as i do, same graphics card etc. could it be a driver issue? Have you also tried -repair function and it didnt work?

Kodash RANGER, War, Thief, Mesmer, Guard
proud member of NV

crashing in WvW

in Account & Technical Support

Posted by: BlackRose.1247

BlackRose.1247

Okay, just had the error in PvP as well, and just to make sure it rly is the same issue, gonna post the error log:

  • Crash <—*
    OOM: Heap, bytes=3787220,
    App: Gw2.exe
    Pid: 5664
    Cmdline: -allowInstall
    BaseAddr: 009E0000
    ProgramId: 101
    Build: 52947
    When: 2015-09-13T12:38:25Z 2015-09-13T14:38:25+02:00
    Uptime: 0 days 1:29:47
    Flags: 0
  • System <—*
    Name: ADIPOSITAS
    Processors: 4 [GenuineIntel:6:14:3]
    OSVersion: Windows 6.2 (32 bit)
  • System Memory <—*
    Physical: 200MB/ 2149MB 9%
    Paged: 743MB/ 4999MB 14%
    Virtual: 148MB/ 2047MB 7%
    Load: 90%
    CommitTotal: 4256MB
    CommitLimit: 4999MB
    CommitPeak: 4289MB
    SystemCache: 206MB
    HandleCount: 36563
    ProcessCount: 72
    ThreadCount: 1154
  • Process Memory <—*
    Private: 1716MB
    WorkingSet: 1327MB
    PeakWorkingSet: 1566MB
    PageFaults: 194229844

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.3.9600.17787 (64/32-bit compatible)]

  • SerialLoader0 Thread 0×1c74 <—*
  • Trace <—*
    Pc:00d94ab1 Fr:04e3fc00 Rt:00eaa747 Arg:06403c20 5fa54030 03ac4600 03ac4600
    Pc:00eaa747 Fr:04e3fc18 Rt:00ea7394 Arg:6d502a00 00000002 0039c9c0 5fa54030
    Pc:00ea7394 Fr:04e3fc38 Rt:01642efc Arg:6d502a00 00000002 0039c9c0 00000002
    Pc:01642efc Fr:04e3fc54 Rt:01643016 Arg:6d502a00 00000002 0039c9c0 00000002
    Pc:01643016 Fr:04e3fc7c Rt:0163f550 Arg:01642ec0 00000001 000f9f9d 06403c20
    Pc:0163f550 Fr:04e3fcb0 Rt:0164310f Arg:06403c20 04e3fce8 0163f2d1 000f9f9d
    Pc:0164310f Fr:04e3fcbc Rt:0163f2d1 Arg:000f9f9d 6a14c200 04e3fce4 4ceb8e30
    Pc:0163f2d1 Fr:04e3fce8 Rt:00eaa65b Arg:6a14c200 0376d5b4 4ceb8e30 00033104
    Pc:00eaa65b Fr:04e3fd14 Rt:00eaa59b Arg:6a14c200 4ceb8e30 00000008 03ac4604
    Pc:00eaa59b Fr:04e3fd3c Rt:00e8ef6c Arg:000f9f9d 00000000 6a14c260 00033104
    Pc:00e8ef6c Fr:04e3fd70 Rt:00ecada1 Arg:03a31980 03a2faa8 03a2faa8 03a31984
    Pc:00ecada1 Fr:04e3fd8c Rt:00d95c83 Arg:00ed573c 03a2faa8 00000000 04e3fdd8
    Pc:00d95c83 Fr:04e3fda0 Rt:00ed5690 Arg:03a31980 ce762279 00ed573c 03a2faa8
    Pc:00ed5690 Fr:04e3fdd8 Rt:00ed57b8 Arg:00ed573c 04e3fdf8 74f94198 03a2faa8
    Pc:00ed57b8 Fr:04e3fde4 Rt:74f94198 Arg:03a2faa8 74f94170 11697a4e 04e3fe40
    Pc:74f94198 Fr:04e3fdf8 Rt:772432d1 Arg:03a2faa8 35347014 00000000 00000000
    Pc:772432d1 Fr:04e3fe40 Rt:7724329f Arg:ffffffff 7726f05b 00000000 00000000
    Pc:7724329f Fr:04e3fe50 Rt:00000000 Arg:00ed573c 03a2faa8 00000000 00000000
  • Thread registers <—*
    eax=04e3f778 ebx=04e3fbbc ecx=00000000 edx=04e3fbbc esi=74f99fb0 edi=00000000
    eip=00d94ab1 esp=04e3fba4 ebp=04e3fc00
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

eax-32 04E3F758 00000000 00000000 00000000 00000000
eax-16 04E3F768 00000000 04e3f7d0 74cb1cda 04e3f778
eax 0 04E3F778 80000003 00000000 00000000 74cb1cda
eax
16 04E3F788 00000000 00000000 00000000 00000000
eax+32 04E3F798 00000000 00000000 00000000 00000000
eax+48 04E3F7A8 00000000 00000000 00000000 00000000
ebx-32 04E3FB9C ce762401 04e3fc00 00d94ab6 00000000
ebx-16 04E3FBAC 00000000 00000000 03ac4600 06403c20
ebx 0 04E3FBBC 70616548 7962202c 3d736574 37383733
ebx
16 04E3FBCC 00303232 039db2f8 00000010 06403c20
ebx+32 04E3FBDC 04e3fc30 0163e940 04e3fbfc 00000003
ebx+48 04E3FBEC 5fa54078 0163e9ee 06403c78 00000000
edx-32 04E3FB9C ce762401 04e3fc00 00d94ab6 00000000
edx-16 04E3FBAC 00000000 00000000 03ac4600 06403c20
edx 0 04E3FBBC 70616548 7962202c 3d736574 37383733
edx
16 04E3FBCC 00303232 039db2f8 00000010 06403c20
edx+32 04E3FBDC 04e3fc30 0163e940 04e3fbfc 00000003
edx+48 04E3FBEC 5fa54078 0163e9ee 06403c78 00000000
esi-32 74F99F90 90909090 90909090 90909090 90909090
esi-16 74F99FA0 29e425ff 90907507 90909090 90909090
esi 0 74F99FB0 2ed025ff 90907507 90909090 90909090
esi
16 74F99FC0 200425ff 90907507 90909090 90909090
esi+32 74F99FD0 8b55ff8b 25ff5dec 75072d14 90909090
esi+48 74F99FE0 90909090 90909090 90909090 90909090

  • Code <—*
    00D94A91 a8138601 8d45bc6a 4050e880 85ffff83 …..E.j@P……
    00D94AA1 c4108d55 bcb90500 00006a00 6a006a00 …U……j.j.j.
    00D94AB1 e88a8400 008b4dfc 5f33cd5e e8e5e713 ……M._3.^….
    00D94AC1 008be55d c3cccccc cccccccc ccccccc7 …]…………
    00D94AD1 0550aed9 01010000 00c3cccc cccccce9 .P…………..
    00D94AE1 4b420000 cccccccc cccccccc cccccc55 KB………….U
  • Stack <—*
    04E3FBA4 00d94ab6 00000000 00000000 00000000 .J…………..
    04E3FBB4 03ac4600 06403c20 70616548 7962202c .F.. <.Heap, by 04E3FBC4 3d736574 37383733 00303232 039db2f8 tes=3787220..... 04E3FBD4 00000010 06403c20 04e3fc30 0163e940 .... <.0….c. 04E3FBE4 04e3fbfc 00000003 5fa54078 0163e9ee ........x...c.
    04E3FBF4 06403c78 00000000 ce7623a1 04e3fc18 x<......#v..... 04E3FC04 00eaa747 06403c20 5fa54030 03ac4600 G... <.0@.
    .F..
    04E3FC14 03ac4600 04e3fc38 00ea7394 6d502a00 .F..8….s…Pm
    04E3FC24 00000002 0039c9c0 5fa54030 06403c20 ……9.0@._ <. 04E3FC34 5fa54030 04e3fc54 01642efc 6d502a00 0._T…..d..
    Pm
    04E3FC44 00000002 0039c9c0 00000002 0039c9c0 ……9…….9.
    04E3FC54 04e3fc7c 01643016 6d502a00 00000002 |….0d..Pm….
    04E3FC64 0039c9c0 00000002 06403c20 06403ca0 ..9….. <..<.
    04E3FC74 00000002 6d502a00 04e3fcb0 0163f550 …..
    Pm….P.c.
    04E3FC84 01642ec0 00000001 000f9f9d 06403c20 ..d……… <. 04E3FC94 00033104 00033104 04e3fcbc 0cae1030 .1...1......0... 04E3FCA4 00000001 6d363e00 0019eab0 04e3fcbc .....>6m........ 04E3FCB4 0164310f 06403c20 04e3fce8 0163f2d1 .1d. <…….c.
    04E3FCC4 000f9f9d 6a14c200 04e3fce4 4ceb8e30 …….j….0..L
    04E3FCD4 00033104 00000008 03ac4600 0376d590 .1…….F….v.
    04E3FCE4 00026867 04e3fd14 00eaa65b 6a14c200 gh……[……j
    04E3FCF4 0376d5b4 4ceb8e30 00033104 00000008 ..v.0..L.1……
    04E3FD04 03ac4600 0376d590 00000000 000f9f9d .F….v………
    04E3FD14 04e3fd3c 00eaa59b 6a14c200 4ceb8e30 <……….j0..L
    04E3FD24 00000008 03ac4604 5810acf0 5810acfc …..F…..X…X
    04E3FD34 03ac4604 00000000 04e3fd70 00e8ef6c .F……p…l…
    04E3FD44 000f9f9d 00000000 6a14c260 00033104 ……..`..j.1..
    04E3FD54 00000008 5810ad2c 01de30d8 01de3118 ….,..X.0…1..
    04E3FD64 5810acfc 04e3fd8c 00ef0a57 04e3fd8c …X….W…….
    04E3FD74 00ecada1 03a31980 03a2faa8 03a2faa8 …………….
    04E3FD84 03a31984 00000002 04e3fda0 00d95c83 ………….\..
    04E3FD94 00ed573c 03a2faa8 00000000 04e3fdd8 <W…………..
    04E3FDA4 00ed5690 03a31980 ce762279 00ed573c .V……y"v.<W..
    04E3FDB4 03a2faa8 03a2faa8 03a2faa8 04e3fdac …………….
    04E3FDC4 00eda783 04e3fe30 00ed59d0 cb5011c1 ….0….Y….P.
    04E3FDD4 00000000 04e3fde4 00ed57b8 00ed573c ………W..<W..
    04E3FDE4 04e3fdf8 74f94198 03a2faa8 74f94170 …..A.t….pA.t
    04E3FDF4 11697a4e 04e3fe40 772432d1 03a2faa8 Nzi.@….2$w….
    04E3FE04 35347014 00000000 00000000 03a2faa8 .p45…………
    04E3FE14 00000000 00000000 00000000 00000000 …………….
    04E3FE24 35347014 04e3fe04 00000000 04e3fe48 .p45……..H…
    04E3FE34 77263090 46fae184 00000000 04e3fe50 .0&w…F….P…
    04E3FE44 7724329f ffffffff 7726f05b 00000000 .2$w….[.&w….
    04E3FE54 00000000 00ed573c 03a2faa8 00000000 ….<W……….
    04E3FE64 00000000 00000000 00000000 00000000 …………….
    04E3FE74 00000000 00000000 00000000 00000000 …………….
    04E3FE84 00000000 00000000 00000000 00000000 …………….
    04E3FE94 00000000 00000000 00000000 00000000 …………….
    04E3FEA4 00000000 00000000 00000000 00000000 …………….
    04E3FEB4 00000000 00000000 00000000 00000000 …………….
    04E3FEC4 00000000 00000000 00000000 00000000 …………….
    04E3FED4 00000000 00000000 00000000 00000000 …………….
    04E3FEE4 00000000 00000000 00000000 00000000 …………….
    04E3FEF4 00000000 00000000 00000000 00000000 …………….
    04E3FF04 00000000 00000000 00000000 00000000 …………….
    04E3FF14 00000000 00000000 00000000 00000000 …………….
    04E3FF24 00000000 00000000 00000000 00000000 …………….
    04E3FF34 00000000 00000000 00000000 00000000 …………….
    04E3FF44 00000000 00000000 00000000 00000000 …………….
    04E3FF54 00000000 00000000 00000000 00000000 …………….
    04E3FF64 00000000 00000000 00000000 00000000 …………….
    04E3FF74 00000000 00000000 00000000 00000000 …………….
    04E3FF84 00000000 00000000 00000000 00000000 …………….
    04E3FF94 00000000 00000000 00000000 00000000 …………….
  • Error Logs <—*
    exture missing mip chain: 0×026602
    Texture missing mip chain: 0×026604
    Texture missing mip chain: 0×026603
    Texture missing mip chain: 0×026607
    Texture missing mip chain: 0×026608
    Texture missing mip chain: 0×026601
    Texture missing mip chain: 0×026600
    Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
    Content is referencing a propID that doesn’t exist propId=‘1543321529488645762’
    Content is referencing a propID that doesn’t exist propId=‘1543321885970931329’
    Content is referencing a propID that doesn’t exist propId=‘1543321963280342662’
    Content is referencing a propID that doesn’t exist propId=‘1543321963280342662’
    Texture missing mip chain: 0×0f7d63
    Texture missing mip chain: 0×0f7d64
    Content is referencing a propID that doesn’t exist propId=‘1543321885970931329’
    Content is referencing a propID that doesn’t exist propId=‘1543321529488645762’
    Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
    Texture missing mip chain: 0×00ecaf
    Texture missing mip chain: 0×0f7d63
    Texture missing mip chain: 0×0f7d64
    Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
    Download failed for 0×0000dae9:0×00000000→0×0000dae9 with error 7:0:0:0 (error:product:module:line) [retry count: 0; consecutive: 0]
    Download failed for 0×0000daed:0×00000000→0×0000daed with error 7:0:0:0 (error:product:module:line) [retry count: 0; consecutive: 1]
    Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
    Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
    Map load hang on STATE_MODELS_STREAM detected: MapId: 795, Position: (8167.515137, 5916.566895, -1241.098267), Completion: 0.000000
    Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
    Texture missing mip chain: 0×00ecaf
    Content is referencing a propID that doesn’t exist propId=‘1543321529488645762’
    Content is referencing a propID that doesn’t exist propId=‘1543321885970931329’
    Content is referencing a propID that doesn’t exist propId=‘1543321963280342662’
    Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×13c2
    Version = 10.18.0013.5582
    Description = NVIDIA GeForce GTX 970
    Compat = 0×00100000
    VidMem = 4095 MB
Kodash RANGER, War, Thief, Mesmer, Guard
proud member of NV

crashing in WvW

in Account & Technical Support

Posted by: Soulistice.4830

Soulistice.4830

I made sure my drivers were updated, so it isn’t that. I don’t know what to think. Maybe something related to windows 10?

crashing in WvW

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

The game crashes due to an out of memory error.
@BlackRose : Change your OS to 64bit and build more ram in your pc. You barely reach the minimum requirements. Meanwhile you should reduce the graphics and don´t run other programmes while you play.
@Soulistice : Deactivate High-Res Character Textures and set Character Model Limit to Lowest. Restarting the client occasionally should also help to prevent those crashes.

Brandar – Kodash [DE]
[SPQR]

crashing in WvW

in Account & Technical Support

Posted by: Soulistice.4830

Soulistice.4830

OOM: Heap, bytes=1521892,
App: Gw2.exe
Pid: 5328
Cmdline:
BaseAddr: 00CB0000
ProgramId: 101
Build: 52947
When: 2015-09-14T03:08:39Z 2015-09-13T22:08:39-05:00
Uptime: 0 days 3:54:36
Flags: 0

  • System <—*
    Name: DIVA
    IpAddr: 10.0.0.248
    Processors: 4 [GenuineIntel:6:12:3]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 3302MB/ 8130MB 40%
    Paged: 2119MB/ 9410MB 22%
    Virtual: 231MB/ 4095MB 5%
    Load: 59%
    CommitTotal: 7291MB
    CommitLimit: 9410MB
    CommitPeak: 7534MB
    SystemCache: 3500MB
    HandleCount: 36265
    ProcessCount: 85
    ThreadCount: 1238
  • Process Memory <—*
    Private: 3315MB
    WorkingSet: 2196MB
    PeakWorkingSet: 2723MB
    PageFaults: 52634706

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.10240.16384 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0×758 <—*
  • Trace <—*
    Pc:01064ab1 Fr:0619fa30 Rt:018afe4f Arg:a7874094 494e82d0 00000000 001738e4
    Pc:018afe4f Fr:0619fc54 Rt:018b09f7 Arg:00000000 05b27e90 00000047 00000008
    Pc:018b09f7 Fr:0619fc8c Rt:018a8649 Arg:00000000 00000047 00000ae8 010a0110
    Pc:018a8649 Fr:0619fcdc Rt:01354c15 Arg:3d916873 3d969bc2 0619fd6c 29ab6ee8
    Pc:01354c15 Fr:0619fd10 Rt:0135736f Arg:3d969bc2 011eb1c5 05b28c50 05b28fb8
    Pc:0135736f Fr:0619fdb8 Rt:011e933e Arg:05b28c50 00000002 00000002 00000010
    Pc:011e933e Fr:0619fe34 Rt:011ea512 Arg:a786a44e 01d0ee9a 6e23ce7b 00000001
    Pc:011ea512 Fr:0619fe74 Rt:011e8b6f Arg:05b7f580 05b7f668 01065c83 011a573c
    Pc:011e8b6f Fr:0619fe94 Rt:011a5690 Arg:05b7f580 6e23cec3 011a573c 05b7f668
    Pc:011a5690 Fr:0619fecc Rt:011a57b8 Arg:011a573c 0619feec 75863744 05b7f668
    Pc:011a57b8 Fr:0619fed8 Rt:75863744 Arg:05b7f668 75863720 94358c55 0619ff34
    Pc:75863744 Fr:0619feec Rt:7796a064 Arg:05b7f668 75d71a70 00000000 00000000
    Pc:7796a064 Fr:0619ff34 Rt:7796a02f Arg:ffffffff 7798d7c5 00000000 00000000
    Pc:7796a02f Fr:0619ff44 Rt:00000000 Arg:011a573c 05b7f668 00000000 00000000
  • Thread registers <—*
    eax=0619f5a8 ebx=0619f9ec ecx=00000000 edx=0619f9ec esi=75869ec0 edi=00000000
    eip=01064ab1 esp=0619f9d4 ebp=0619fa30
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 0619F588 42b0289b 00000000 7edb7bf0 00000000
eax-16 0619F598 00000000 0619f600 75bf3e28 0619f5a8
eax 0 0619F5A8 80000003 00000000 00000000 75bf3e28
eax
16 0619F5B8 00000000 00000061 000a0008 2c80b7a0
eax+32 0619F5C8 c2100000 40dec340 bef31820 0619f70c
eax+48 0619F5D8 00e4337c 0000002e 0619f9a0 0619fa20
ebx-32 0619F9CC 6e23c9df 0619fa30 01064ab6 00000000
ebx-16 0619F9DC 00000000 00000000 494e82d0 0619fa48
ebx 0 0619F9EC 70616548 7962202c 3d736574 31323531
ebx
16 0619F9FC 00323938 00000008 00000000 00000000
ebx+32 0619FA0C 5e86121d 00000000 82c29890 0619fc54
ebx+48 0619FA1C 00000000 30167b80 0619fc54 018afe42
edx-32 0619F9CC 6e23c9df 0619fa30 01064ab6 00000000
edx-16 0619F9DC 00000000 00000000 494e82d0 0619fa48
edx 0 0619F9EC 70616548 7962202c 3d736574 31323531
edx
16 0619F9FC 00323938 00000008 00000000 00000000
edx+32 0619FA0C 5e86121d 00000000 82c29890 0619fc54
edx+48 0619FA1C 00000000 30167b80 0619fc54 018afe42
esi-32 75869EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 75869EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 75869EC0 031c25ff cccc758d cccccccc cccccccc
esi
16 75869ED0 8b55ff8b 00a151ec 33759000 fc4589c5
esi+32 75869EE0 08358b56 85759008 cc850ff6 33000148
esi+48 75869EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

  • Code <—*
    01064A91 a813b301 8d45bc6a 4050e880 85ffff83 …..E.j@P……
    01064AA1 c4108d55 bcb90500 00006a00 6a006a00 …U……j.j.j.
    01064AB1 e88a8400 008b4dfc 5f33cd5e e8e5e713 ……M._3.^….
    01064AC1 008be55d c3cccccc cccccccc ccccccc7 …]…………
    01064AD1 0550ae06 02010000 00c3cccc cccccce9 .P…………..
    01064AE1 4b420000 cccccccc cccccccc cccccc55 KB………….U
  • Stack <—*
    0619F9D4 01064ab6 00000000 00000000 00000000 .J…………..
    0619F9E4 494e82d0 0619fa48 70616548 7962202c ..NIH…Heap, by
    0619F9F4 3d736574 31323531 00323938 00000008 tes=1521892…..
    0619FA04 00000000 00000000 5e86121d 00000000 ………..^….
    0619FA14 82c29890 0619fc54 00000000 30167b80 ….T……..{.0
    0619FA24 0619fc54 018afe42 6e23ca3f 0619fc54 T…B…?.#nT…
    0619FA34 018afe4f a7874094 494e82d0 00000000 O….....NI.... 0619FA44 001738e4 01005226 001d0000 00000001 .8..&R.......... 0619FA54 1b60a10c 7794dff1 1b60b798 00000000 ..`....w..`..... 0619FA64 00000078 00000080 003b0000 00000078 x.........;.x... 0619FA74 7794dba8 00000090 00000008 00000000 ...w............ 0619FA84 001d07e8 1b60a10c 00000080 00000000 ......`......... 0619FA94 05e77bd0 00000002 001d0000 0000000c .{.............. 0619FAA4 001d01f8 00000001 00000020 1b60a110 ........ .....`. 0619FAB4 000003fe 001d45f0 1b60a0f0 001d0000 .....E....`..... 0619FAC4 0619fae4 0619fb04 7794dba8 00000078 ...........wx... 0619FAD4 00000008 00000000 7794da90 00000078 ...........wx... 0619FAE4 0619fb50 00000080 00000000 00000002 P............... 0619FAF4 00000000 00000010 00000008 1b60b798 ..............`. 0619FB04 0619fb10 7794dab8 00000000 1b60b7f0 .......w......`. 0619FB14 19c17804 0619fb38 5e8611b1 5e88b240 .x..8......^..^
    0619FB24 77969f69 75d71e30 00000020 00000002 i..w0..u …….
    0619FB34 5ea215a0 7795129c 01068d01 0619fb74 …^…w….t…
    0619FB44 061a0000 00000000 00000000 00000011 …………….
    0619FB54 00000011 003b0000 0619fb28 00000000 ……;.(…….
    0619FB64 0619fe64 77980d40 046ef934 1524fcc8 d…..w4.n...$. 0619FB74 1524fcc8 77969e41 5ea215a0 00000022 ..$.A..w...^"... 0619FB84 00000002 00000000 00000000 5ea21598 ...............^ 0619FB94 00000011 0619fbec 5e862cf6 5ea21598 .........,.^...^ 0619FBA4 0619fbec 1524fcc8 1524fcc8 1524fce8 ......$...$...$. 0619FBB4 0619fbec 5e856800 5e88c5bc 1524fc90 .....h.^...^..$. 0619FBC4 1524fcc8 5e856811 00000058 0619fbd0 ..$..h.^X....... 0619FBD4 0619fbd0 00000001 77964f40 1524fc90 ........O.w..$.
    0619FBE4 0d5e5761 5e8613cc 0619fc1c 5e861655 aW^….^….U..^
    0619FBF4 00000000 49519430 0000000a 5e8616ca ….0.QI…….^
    0619FC04 1785333c 00000000 00000000 00000000 <3…………..
    0619FC14 00000058 0d5e50b1 0619fc44 01068d45 X….P^.D…E…
    0619FC24 003b0000 00000000 1524fc90 018b209a ..;…….$.. ..
    0619FC34 81a37ec0 a7874094 81a37ec0 81a37edc .~…...~...~.. 0619FC44 0619fc58 01062f5f 0619fc50 6e23cc5b X..._/..P...[.#n 0619FC54 0619fc8c 018b09f7 00000000 05b27e90 .............~.. 0619FC64 00000047 00000008 022e2910 01d0ee9a G........)...... 0619FC74 a7874094 81a26630 00000000 00002710 ...0f…….’..
    0619FC84 00000000 30167b80 0619fcdc 018a8649 …..{.0….I…
    0619FC94 00000000 00000047 00000ae8 010a0110 ….G………..
    0619FCA4 05bb7dc0 00000028 192c9910 0619fce4 .}..(…..,…..
    0619FCB4 0109ea01 192c9910 00000028 01be3a08 ……,.(….:..
    0619FCC4 00000047 0107292a 00000010 01094d4f G…*)……OM..
    0619FCD4 05b27e90 00000008 0619fd10 01354c15 .~………..L5.
    0619FCE4 3d916873 3d969bc2 0619fd6c 29ab6ee8 sh.=…=l….n.)
    0619FCF4 05b28c88 3d916873 3d969bc2 3d969bc2 ….sh.=…=…=
    0619FD04 3d969bc2 3d916873 3d916873 0619fdb8 …=sh.=sh.=….
    0619FD14 0135736f 3d969bc2 011eb1c5 05b28c50 os5….=….P…
    0619FD24 05b28fb8 00000001 00000002 00000002 …………….
    0619FD34 00000010 0619fd50 0619fd58 05b28fb8 ….P…X…….
    0619FD44 00000002 0619fe20 0000000c 00000000 …. ………..
    0619FD54 29ab6ef8 00000000 05b28c88 00000001 .n.)…………
    0619FD64 05b28ee4 05b28c50 29ab6ef4 05b28c81 ….P….n.)….
    0619FD74 0619fd94 011c0a57 05b28ef8 011eb533 ….W…….3…
    0619FD84 05b28c50 00000000 00000000 0619fdb8 P……………
    0619FD94 0619fdd0 011e99df 05b28c50 018d8343 ……..P…C…
    0619FDA4 00000001 05b28ed0 00000000 0619fdb0 …………….
    0619FDB4 6e23cdb7 0619fe34 011e933e 05b28c50 ..#n4…>…P…
    0619FDC4 00000002 00000002 00000010 0619fe20 ………… …
  • Error Logs <—*
    projectile effect for skill ‘Aw3PF.xcnwE’
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×0e8624’: Permutation ‘sword’ not found, auto selecting permutation
    Texture missing mip chain: 0×011f2e
    Texture missing mip chain: 0×011f30
    Model ‘0×0e8624’: Permutation ‘sword’ not found, auto selecting permutation
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0’ texture failed
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Texture missing mip chain: 0×011f2e
    Texture missing mip chain: 0×011f30
    Model ‘0×0e8624’: Permutation ‘sword’ not found, auto selecting permutation
    Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0’ texture failed
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0’ texture failed
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0’ texture failed
    Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×011f2e
    Texture missing mip chain: 0×011f30
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0’ texture failed
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×13c2
    Version = 10.18.0013.5582
    Description = NVIDIA GeForce GTX 970
    Compat = 0×00100800
    VidMem = 4095 MB

crashing in WvW

in Account & Technical Support

Posted by: Butadol.5318

Butadol.5318

The game crashes due to an out of memory error.
@BlackRose : Change your OS to 64bit and build more ram in your pc. You barely reach the minimum requirements. Meanwhile you should reduce the graphics and don´t run other programmes while you play.
@Soulistice : Deactivate High-Res Character Textures and set Character Model Limit to Lowest. Restarting the client occasionally should also help to prevent those crashes.

Why should we have to do this?

These settings are available to us. You saying that the game itself has flaws.

Anet has continued to ignore my service tickets concerning this issue, not even a response admitting the problem.

Problem #1 – game is coded 32bit – therefore cannot use all available ram.

Problem#2 – game has multiple memory leaks, hence the restarting aiding in the solution.

This happens to me every day at world bosses – Teq, Karka, MAW etc….

PC Specs-

i7-4790K watercooled with a H-105
32 Gig ram
1500W PSU
2x r9 390 in crossfire
Game running on a 250 gig SSD.

This system is more than powerful to run the game in max settings – I crash in no other games running at max settings – even Witcher 3 and BF4.

Anet needs to address this as 32bit is antiquated at this point.

crashing in WvW

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

The game crashes due to an out of memory error.
@BlackRose : Change your OS to 64bit and build more ram in your pc. You barely reach the minimum requirements. Meanwhile you should reduce the graphics and don´t run other programmes while you play.
@Soulistice : Deactivate High-Res Character Textures and set Character Model Limit to Lowest. Restarting the client occasionally should also help to prevent those crashes.

Why should we have to do this?

These settings are available to us. You saying that the game itself has flaws.

Anet has continued to ignore my service tickets concerning this issue, not even a response admitting the problem.

Problem #1 – game is coded 32bit – therefore cannot use all available ram.

Problem#2 – game has multiple memory leaks, hence the restarting aiding in the solution.

This happens to me every day at world bosses – Teq, Karka, MAW etc….

PC Specs-

i7-4790K watercooled with a H-105
32 Gig ram
1500W PSU
2x r9 390 in crossfire
Game running on a 250 gig SSD.

This system is more than powerful to run the game in max settings – I crash in no other games running at max settings – even Witcher 3 and BF4.

Anet needs to address this as 32bit is antiquated at this point.

No, it’s the OS that has flaws. Doesn’t matter that your PC has 32 gigs of ram, your OS can only control 4 gigs, and no, it’s not “4 gigs for this, and 4 gigs for this, etc” 4 gigs is the most your OS can use and handle. Your OS is running out of memory when you play other games.

Doesn’t matter that GW2 is a 32 bit program. When you have a 32 bit OS, you are extremely limited on the amount of ram you can use. Anet can’t go in and have your PC access more ram when your OS is the bottle neck. That is how Windows 32 bit OS works.

That is why Windows actually lets people use the same key for either 32 bit or 64 bit. Because Windows realized the issue.

I’m a Moose, a ginger moose even.