credit card approval failed

credit card approval failed

in Account & Technical Support

Posted by: Beastmasks.5914

Beastmasks.5914

ticket number# 130403-001929

please help

credit card approval failed

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

Hi beastmasks,
When did you register this ticket??
Is it less then 3 days ago?? It can take up to 72 hours for a ticket to be resolved. Nothing you can do but wait.
Is it logner then 3 days ago?? the post in this thread in the sticky: https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged

Arise, ye farmers of all nations
Arise, opressed of Tyria!

credit card approval failed

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

As the agent explained, your bank or credit card company turned down the purchase. You need to address this with them, and then we may be able to process the purchase.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet