Guild Wars 2

dungeons..fractals…wvw zergs….dragons….graphic intense or heavy population?
either cause
i get the sound from windows 7 that say something was turned off…then my gw2 steel series mouse goes dark(it has lights when its on)….naturally i loos all control… no camara movement..no ability to use skills(if a clicker).. no ability but to run in a straight line if you live long enough,,while waiting for your mouse to relight and to gain control again..
yesterday i was fighting tequatl in sparkfly … i lost mouse 3 times.. died twice cause of it…
..i was in fractals with mossman boss.. lost mouse again and died…..

earlier yesterday i was in kessesx hills doing the destroyer fissure event ..lost mouse control and died,, while waiting for mouse to restore,,, filled out a bug report with a screenshot that showed where i asked in map chat if anyone else had this problem of disabling mouse..and a few people said yes they did…….i am not alone in this

i have several games.. and have no loss of mouse…spiderman…transformers fall of cybertron…mass effect 3..dishonored….

i’ve checked all my usb ports…i’ve tested my hub….my bios is updated… win7x64 also updated…gw2 steel series mouse drivers updated…steel series engine(firmware) updated…..i posted this issue 16 days ago..people looked at it no one responded…

i expected to at least get a response from somebody….if not from anet in 16 days…
this is almost a game breaking issue for me..if every time an event goes on i will die from mouse being reinstalled while playing

• Use a different mouse to see if it works better
• Use different USB port, I’ve had machine with bad ports that intermittently lose connection.

“i’ve checked all my usb ports…i’ve tested my hub….my bios is updated… win7x64 also updated…gw2 steel series mouse drivers updated…steel series engine(firmware) "

and currently using logitech m705…as test…i doubt if its my moude if its only affected in gw2..and not the other games in my computer

so far this hour no issues,,except now i get bad aiming(targeting past mobs or shooting in wrong direction)…and these stupid micro freezes where ijust for a momment the game freezes..everything stops,,then goes fast again….its not slow motion..its stop motion lol,,,running both mice at same time,,,, a thought did ocure to me… how many people getting those freezes in the other thread are people with dual mice or people with laptop that has mouse and touch pad?

unplugging wireless mouse,,already disabled laptops touchpad,,,lets see if that helps

yep that was it..during one of the patches,,,the game i guess cant have multiple mice..after removing wireless mouse(which has been there since beta)…the gw2 mouse now does not turn off or reinstall while playing..i dont know if laptops with touch pads are affected the same way(my touchpad has been disabled(unplugged on inside) for about a year now)… but it seems like if have multiple mice.. gw2 will conflict them.. after removing the second mouse… i fought jormag, tequatle, and shatterer with no problems….

so what happened in the last few patches to cause this error?

i liked having the second mouse for when i use large screen for tv or movies…now to be tied to the laptop during an anime cause suddenly the game i like has a fit if i have two mice installed…sadness

disabled touchpad (removed wire braid from connectors inside laptop),,unistalled secondary mouse… only have gw2 steel series mouse installed…no issues with gw2 uninstalling mouse while playing in the last 10 hrs…..no annoying sound bug (you know the one (oooOOOooooOOOOooo),,,

i hate to think the only way to fix a game issue that never happened till after january 3rd patch(to remove wintersday(and whatever else was in that))..was to remove all the stuff that has been there since beta and void a warranty (if i still had one)…
please fix it the right way,,,i miss my other mouse

would be much easier to read your text if you didn’t use “,,,,,,” & “……”.

Anyways, you found the culprit of having multiple mouse installed. Seems like the OS is having conflicts with your mouses. Try updating your logitech setpoint software.

sorry about the extra periods. as far as i know the setpoint was on auto update same with the unifying software that now comes with logitech wirelesss mice and keyboards
and os conflicts?..nah been that way since beta.ran dual mice for about 3 years now and didnt have a problem till january patch. and the issue only happens in guild wars 2 and not in the original guild wars?

a side bonus
i dont have that sound bug anymore.