No dear, they are in the same NA or EU datacenter, but are spread across many physical servers, hence Slipycheese’s notion that it is always down to people’s connection is nonsense.
In fact the tool he suggests confirms it is nonsense, I use it, and sure at times it is a connection/hop at fault, but guess what at times it confirms it is at Anet’s end, especially in things like 3 way blob fights at SM in WvW, the game/ Anet servers simply can’t cope with it properly much of the time.
Pretty much this.
Either the server or the client can’t handle the flood of incoming packets during massive zergs (metas in DS, traitor in AB, WvW, EotM, etc) and connections are dropped due to timeouts. You can sometimes notice a huge delay, then all the packets get processed at once, if you are lucky.
Lots of facebook “experts” around nowadays talking without having any clue about how “ze internetz” works.
It’s absolutely possible. (…and, for the record, I don’t think it is always your connection, I just think that is the most likely cause as, to date, one person has said that pingplotter or equivalent showed that, and the rest … have turned out to be either a transit provider between them and ncsoft, or their ISP.)
Really, though, since this is a “community” support forum, what you are going to get is the same advice each time: eliminate things that are not in the anet ballpark, obtain details showing where the problem is, and then if it is something that anet may be able to do something about, contact support with that information.
So … yeah, it’s definitely possible the lag is on the anet servers. Have you verified that by doing something to check for packet loss between anet and you?
If so, then report it via a support ticket, and do let us know how you get on.
If not, you can also report it via a support ticket — which unlike the post here will get a response from anet — and … let them ask you to do the same thing, I guess?
