emailing A-Net

emailing A-Net

in Account & Technical Support

Posted by: Uberlicious.3956

Uberlicious.3956

hi back on the 28th of december i sent an email to anet about an action i felt was in poor taste. at the end of it it has the blah blah blah please send an e-mail to forums@arena.net, i was wondering how long i should i be waiting for a reply

emailing A-Net

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

What is the ticket number?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

emailing A-Net

in Account & Technical Support

Posted by: Uberlicious.3956

Uberlicious.3956

never got one, i still have the email that i sent in my “sent folder” however

emailing A-Net

in Account & Technical Support

Posted by: Uberlicious.3956

Uberlicious.3956

this was about a moderators actions taken against me

emailing A-Net

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

First, this isn’t an account issue, but in order to help you I’ll suggest this:

If you don’t have a ticket number, then I am concerned that the team didn’t receive your concern. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Choose whatever option allows you to comment on Forums when submitting the ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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