error 11:1001:2:1352
The error code is consistent with a password issue of some sort. I encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
cioè io sono tre 4 giorni che non riesco a giocare a guil wars 2 o cambiato la password piu di 5 volte e mi continua a dare un errore errore 11:1001:2:1352 non so piu che fare aiutatemi
The error code is consistent with a password issue of some sort. I encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
I have this same issue and have submitted a ticket. All they seem to be doing and trying to get me to reset my password. Done it 3 times now! I write it down and have it 100%. It is not the problem.
Have these issues been resolved, or do you still need help? If you still require help, may I ask that you post details of your situation in this thread: https://forum-en.gw2archive.eu/forum/support/account/Required-Password-Change-Issues-merged/first#post1619748. We’re trying to nail down issues, and player reports are very helpful in that effort.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
No, sadly it is not resolved. I will post there.
We have a few issues with password resets, and you’ll see in this thread. We are going to address those as quickly as we can. In the meantime, you may wish to contact Support by filing a ticket through the “Ask a Question” tab on that linked page because they will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet