Guild Wars 2

Hi all,

I have been experiencing disconnects from the loading screen for the past week or so and I wanted to share what has been working for me to get the game to work. First close down any program that would be using Internet resources. Then go to Start>Run…>resmon.exe (perfmon.exe in Vista and below). On the network tab of the resource monitor, take note of the network activity graph (with nothing open, it should be 0). Run Guild Wars 2.

When at the loading screen, note the network graph. If network activity drops to 0 and remains that way for 5-10 seconds, it probably means that the server never received your client’s request and u’ll likely get the infamous 7:11:3:189:101 error around 10 minutes later. To save you time and frustration, immediately close GW2 and restart the client. Rinse and repeat until you see sustained network activity at the loading screen (which means u’ll likely get in). This is only a small workaround to a large problem with either the game client or server, but u’ll at least if this works, u’ll not be spending a lot of time in front of a loading screen.

I believe the reason error 7:11:3:189:101 occurs at the loading screen because the game client now does not send new requests to the server if its request is not responded to (which could be a common occurrence if you play from Asia or Australia). This really seems to be the case if you monitor the resource monitor on outgoing data from your computer.

Please post if this helped you. I would really like to see if others are facing the same problem as me.

Numerous post regarding this issue
Here are some long threads if you want to read
https://forum-en.gw2archive.eu/forum/support/tech/Disconnects-7-11-3-189-101-since-patch/first

https://forum-en.gw2archive.eu/forum/support/tech/error-code-7-11-3-189-101/first

https://forum-en.gw2archive.eu/forum/support/tech/Info-Request-Error-7/first

Just to clarify, this thread was made to exclusively address error code 7:11:3:189:101 on the loading screen only. The listed links above deal with disconnects in general which could occur for any number of reasons.