game crash

game crash

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Posted by: Zurchin.8479

Zurchin.8479

Was in wvw and had the client crash on me earlier, and it happened again just recently in sm while we were fighting but the thing is this time someone on teamspeak said they crashed at the exact same time I did and we were in the same place in the lords room and were both running NVidia cards, so what the hells going on with that then. I thougt it was just random crap from the client but if its NVidia specific then why in all the gods hasn’t this been sorted out?.

Zee Bear Claw [GLAD]
Aurora Glade

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Posted by: Zackie.8923

Zackie.8923

i have been crashing too, apparently mine is due to the windows update. i did a system restore in safe mode and reinstalled my old graphics driver and it became okay again.

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Posted by: Zurchin.8479

Zurchin.8479

just crashed again

Zee Bear Claw [GLAD]
Aurora Glade

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Posted by: Beldin.5498

Beldin.5498

NVidia was already famous for their crappy drivers when i played Diablo 2
and nothing has changed over all those years.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

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Posted by: Zurchin.8479

Zurchin.8479

getting that flickering black screen thing then another outright client crash, this flickering black screen thing has just started recently

Zee Bear Claw [GLAD]
Aurora Glade

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Posted by: Zurchin.8479

Zurchin.8479

crashed again….

Zee Bear Claw [GLAD]
Aurora Glade

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Posted by: takitoyotomi.9817

takitoyotomi.9817

I’ve been having the same issue. Random crashes and there seems to be no pattern to them. Was having a lot of bsod first but reinstalled client and it seemed to run ok. Then set graphics to “best performance” and subsample to “native” as other people said that helped. Now it either freezes or just forces the system to restart. Happens every time I play GW2 and only GW2. The computer runs perfectly with everything else. fyi – running a Nvidia GTX 750 TI card. Tried uninstalling current driver and using older drivers but problem still persists.

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Posted by: Zurchin.8479

Zurchin.8479

yeah im running a gtx 760

Zee Bear Claw [GLAD]
Aurora Glade

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Posted by: Jon Olson

Jon Olson

Programmer

Next

If any of you are receiving our usual crash dialog, it’d be helpful to post the crash text (preferably as an attachment). You can find the crash text after clicking on “show details”.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

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Posted by: takitoyotomi.9817

takitoyotomi.9817

I’m not getting the crash dialog or the crash text. Most times, the computer just blacks out and restarts. Sometimes I’ve had a bsod but funny, not always getting a crash dump either and those that I got have had different errors. I work with computers and I have been trying to pinpoint the cause of the errors and everything points to the game update. I have tested all of my hardware, ran other graphic intensive games and no other software causes this kind of issue/error or the computer to restart. I have never had any problems running GW2 until this last update. Looking at other threads running on Reddit, I’m wondering if this is affecting a lot of Nvidia graphic cards? maybe only certain models?

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Posted by: takitoyotomi.9817

takitoyotomi.9817

Just saw Nvidia released an updated driver today so took a chance and installed that. Ran GW2 and it crashed again…just a black screen & restart about 5 minutes into the game, still running low graphic settings. This time, I think it generated a crash report so I’m attaching it…hoping it helps. Thanks.

Attachments:

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Posted by: Zurchin.8479

Zurchin.8479

i get the flickering black screen usually after alt tabbing out and back in or similar, it bogs the machine down so much you cant do any thing, cant ctrl alt del either for task manager cause when it brings it up its either black or just not there, have to reboot. Theres no crash so no report just flicker flicker flicker black black…. it just now happened again.

Zee Bear Claw [GLAD]
Aurora Glade

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Posted by: takitoyotomi.9817

takitoyotomi.9817

I’ve been running it awhile with no crashes..crossing my fingers… The only thing is, this is what I did: Used DDU Graphic Driver Uninstaller (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to completely remove all graphic drivers. Reinstalled the original drivers from the install CD (v. 347.25, dated 1/2015). Tested it but it still crashed so I installed EVGA Precision X and underclocked my card about a 100MHz. Running graphics options at “best performance”. Been able to do a world boss, farm a bit and I stopped at 45 minutes. Normally it crashes between 5-15 minutes. Not the greatest but it seems to work…for now. I will try tweaking later to see how high I can go w/o crashing. I sent in a support ticket w/a crash report so maybe they can tell me more.

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Posted by: Chris Cleary

Previous

Chris Cleary

Game Security Lead

Next

Just saw Nvidia released an updated driver today so took a chance and installed that. Ran GW2 and it crashed again…just a black screen & restart about 5 minutes into the game, still running low graphic settings. This time, I think it generated a crash report so I’m attaching it…hoping it helps. Thanks.

Your system looks to be under heavy load (using over 8.5GB of physical ram and for some reason 23GB of Virtual/Paged memory). My suggestion would be to try to cut down on the number of processes you are running. I would also consider disabling virtual memory to test if you are still crashing (or crashing more often).

c0000005 errors generally occur when the process is unable to read or write to memory.

Professor of Bearbow Math @ Tyria State // @Shazbawt // “The Crippler”

(edited by Chris Cleary.8017)

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Posted by: Chris Cleary

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Chris Cleary

Game Security Lead

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i get the flickering black screen usually after alt tabbing out and back in or similar, it bogs the machine down so much you cant do any thing, cant ctrl alt del either for task manager cause when it brings it up its either black or just not there, have to reboot. Theres no crash so no report just flicker flicker flicker black black…. it just now happened again.

That sounds like you are running in FullScreen in a resolution that is different than your desktop resolution. Have you tried running the game in windowed full screen mode to see if that helps?

Professor of Bearbow Math @ Tyria State // @Shazbawt // “The Crippler”

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Posted by: Chris Cleary

Previous

Chris Cleary

Game Security Lead

I’ve been running it awhile with no crashes..crossing my fingers… The only thing is, this is what I did: Used DDU Graphic Driver Uninstaller (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to completely remove all graphic drivers. Reinstalled the original drivers from the install CD (v. 347.25, dated 1/2015). Tested it but it still crashed so I installed EVGA Precision X and underclocked my card about a 100MHz. Running graphics options at “best performance”. Been able to do a world boss, farm a bit and I stopped at 45 minutes. Normally it crashes between 5-15 minutes. Not the greatest but it seems to work…for now. I will try tweaking later to see how high I can go w/o crashing. I sent in a support ticket w/a crash report so maybe they can tell me more.

This sounds like it’s possibly related to voltage levels falling below what your card is trying to pull, thus causing your drivers to card to reset and drivers to crash. As with many black screens and crashes of this nature where the game stops responding and going to black (especially with Windows 10), your Nvidia Drivers are crashing and failing to recover.

Professor of Bearbow Math @ Tyria State // @Shazbawt // “The Crippler”

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Posted by: Zurchin.8479

Zurchin.8479

i get the flickering black screen usually after alt tabbing out and back in or similar, it bogs the machine down so much you cant do any thing, cant ctrl alt del either for task manager cause when it brings it up its either black or just not there, have to reboot. Theres no crash so no report just flicker flicker flicker black black…. it just now happened again.

That sounds like you are running in FullScreen in a resolution that is different than your desktop resolution. Have you tried running the game in windowed full screen mode to see if that helps?

Yeah running in fullscreen but all my resolutions match i will try afew things and see what happens including windowed fullscreen.

Zee Bear Claw [GLAD]
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Posted by: RoyHarmon.5398

RoyHarmon.5398

i get the flickering black screen usually after alt tabbing out and back in or similar, it bogs the machine down so much you cant do any thing, cant ctrl alt del either for task manager cause when it brings it up its either black or just not there, have to reboot. Theres no crash so no report just flicker flicker flicker black black…. it just now happened again.

That sounds like you are running in FullScreen in a resolution that is different than your desktop resolution. Have you tried running the game in windowed full screen mode to see if that helps?

Yeah running in fullscreen but all my resolutions match i will try afew things and see what happens including windowed fullscreen.

Mine crashes only when I start the game in fullscreen. If I wait until the character selection screen loads, I can Alt+Enter at any point after that with no problems at all. Even logging onto a character and returning to the character selection screen works fine, as long as the game doesn’t launch that way. Ever since the patch that added new graphics options (coincidentally, the same day AMD released new graphics drivers), I’ve had to launch it “-windowed” or risk intermittent black screens and system crashes (in that order).

More info in this thread: https://forum-en.gw2archive.eu/forum/support/support/System-crash-when-launching-in-fullscreen/5395553

“It is the stupidest children who are the most childish
and the stupidest grown-ups who are the most grown-up.”
- C. S. Lewis

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Posted by: Zurchin.8479

Zurchin.8479

so youre having trouble with your amd cards just as we are having trouble with NVidia cards so that’s not the common problem then, however we are having the same problems and they have both started happening recently which can only conclude that it was something done to the client, I suspect. As that link mentions about new graphics options, that sounds like to much of a coincidence to me.

Zee Bear Claw [GLAD]
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Posted by: takitoyotomi.9817

takitoyotomi.9817

I’ve been running it awhile with no crashes..crossing my fingers… The only thing is, this is what I did: Used DDU Graphic Driver Uninstaller (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to completely remove all graphic drivers. Reinstalled the original drivers from the install CD (v. 347.25, dated 1/2015). Tested it but it still crashed so I installed EVGA Precision X and underclocked my card about a 100MHz. Running graphics options at “best performance”. Been able to do a world boss, farm a bit and I stopped at 45 minutes. Normally it crashes between 5-15 minutes. Not the greatest but it seems to work…for now. I will try tweaking later to see how high I can go w/o crashing. I sent in a support ticket w/a crash report so maybe they can tell me more.

This sounds like it’s possibly related to voltage levels falling below what your card is trying to pull, thus causing your drivers to card to reset and drivers to crash. As with many black screens and crashes of this nature where the game stops responding and going to black (especially with Windows 10), your Nvidia Drivers are crashing and failing to recover.

Thanks for your suggestions. I don’t think it’s voltage. This card is only a few months old and it’s a GTX 750 TI that uses 60 watts and it replaced a GTX 460 v2 that uses 160 watts. Never had any problems running the game on that older card. and I’m running Windows 7, 64 bit. Pretty sure it’s graphics related… I crashed again but I was on for quite awhile before it happened. I have a support ticket and am working with them. Being hopeful that there is a solution.

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Posted by: Jourgound Meister.8561

Jourgound Meister.8561

Same issue here. The anet report log seems to show a different reason for crashing everytime. Though the most common issue would be “could not read memory <address>” or something similar. I ran the memory diagnostic and found no issues so.. I proceeded to throw everything at the wall. I removed all my OC’s, reintalled windows, tried using different ram, yelling at my PC, cursing ANet and even punching my PC. Nothing worked. I think Anet broke something, they are just blaming Win 10 for it. I’m running a 970 card here but GW 2 doesn’t even use DX12 so that can’t even be the issue.

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Posted by: Ujio.2045

Ujio.2045

I am getting infinite loading screens, this happened 9 days ago on sunday when people seemed to be crashing also, but this issue went away for me the following day. I can’t post the crash text because the game never leaves the loading screen, I tried every possible fix I could find on google.

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Posted by: KinkyPotato.4219

KinkyPotato.4219

I am getting infinite loading screens, this happened 9 days ago on sunday when people seemed to be crashing also, but this issue went away for me the following day. I can’t post the crash text because the game never leaves the loading screen, I tried every possible fix I could find on google.

Yup, I’m also in the same boat as you. Had the infinite loading screen happen to me 9 days ago and it’s flaring up again….

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Posted by: Jourgound Meister.8561

Jourgound Meister.8561

I figured I try it again. This is the crash report pasted below. As you can see I’m getting that C0000005 error but I’m only using about half my available memory. Again.. my ram isn’t damaged.. I put new ram in.. I put old ram in, I put my current ram back in. Anyone have any ideas

  • Crash <—*
    Exception: c0000005
    Memory at address 2afb3000 could not be written
    App: Gw2.exe
    Pid: 7116
    Cmdline:
    BaseAddr: 00DB0000
    ProgramId: 101
    Build: 52476
    When: 2015-09-01T23:30:18Z 2015-09-01T16:30:18-07:00
    Uptime: 0 days 0:02:21
    Flags: 0
  • System <—*
    Name: DESKTOP-LGUF0SL
    IpAddr: 192.168.1.11
    Processors: 4 [GenuineIntel:6:10:9]
    OSVersion: Windows 6.2 (64 bit)
  • System Memory <—*
    Physical: 4645MB/ 8136MB 57%
    Paged: 6047MB/10056MB 60%
    Virtual: 1982MB/ 4095MB 48%
    Load: 42%
    CommitTotal: 4009MB
    CommitLimit: 10056MB
    CommitPeak: 4009MB
    SystemCache: 1615MB
    HandleCount: 36789
    ProcessCount: 71
    ThreadCount: 1508
  • Process Memory <—*
    Private: 1827MB
    WorkingSet: 1779MB
    PeakWorkingSet: 1869MB
    PageFaults: 1624170

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

  • Thread 0×574 <—*
  • Trace <—*
    Pc:012a500a Fr:04b5f93c Rt:0123d5cd Arg:00000008 845b6b10 00b01680 00000000
    Pc:0123d5cd Fr:04b5fa0c Rt:0122ab82 Arg:845b6b10 00b01680 00000000 00000000
    Pc:0122ab82 Fr:04b5fa48 Rt:01176950 Arg:00010000 07596a88 07596a88 04b5fa7c
    Pc:01176950 Fr:04b5fa5c Rt:01177413 Arg:07596a88 00010000 00100014 00000000
    Pc:01177413 Fr:04b5fa7c Rt:0125e160 Arg:00040000 00100014 00000000 845b6b10
    Pc:0125e160 Fr:04b5fa98 Rt:01277efe Arg:00040000 00100014 00000000 4cb8ee50
    Pc:01277efe Fr:04b5fabc Rt:012779c5 Arg:075a6ab0 0000e508 00100014 0125e140
    Pc:012779c5 Fr:04b5fb30 Rt:01277e2e Arg:0000e508 075a6ab0 0000e514 0469f974
    Pc:01277e2e Fr:04b5fb68 Rt:77b7a064 Arg:00000000 2be33238 00000000 00000000
    Pc:77b7a064 Fr:04b5fbb0 Rt:77b7a02f Arg:ffffffff 77b9d7b7 00000000 00000000
    Pc:77b7a02f Fr:04b5fbc0 Rt:00000000 Arg:01287720 00000000 00000000 00000000
  • Thread registers <—*
    eax=07597274 ebx=00000000 ecx=00000008 edx=00000008 esi=0759726c edi=2afb3000
    eip=012a500a esp=04b5f924 ebp=04b5f93c
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010213

eax-32 07597254 00000000 00000000 00000000 00000000
eax-16 07597264 00000000 00000000 00000000 00000000
eax 0 07597274 00000000 00000000 00000000 00000000
eax
16 07597284 00000000 00000000 00000000 00000000
eax+32 07597294 00000000 00000000 00000000 00000000
eax+48 075972A4 00000000 00000000 00000000 00000000
esi-32 0759724C 00000000 00000000 00000000 00000000
esi-16 0759725C 00000000 00000000 00000000 00000000
esi 0 0759726C 00000000 00000000 00000000 00000000
esi
16 0759727C 00000000 00000000 00000000 00000000
esi+32 0759728C 00000000 00000000 00000000 00000000
esi+48 0759729C 00000000 00000000 00000000 00000000
edi-32 2AFB2FE0 00000000 00000000 00000000 00000000
edi-16 2AFB2FF0 00000000 00000000 00000000 00000000

  • Code <—*
    012A4FEA 8b7c240c 8bc18bd1 03c63bfe 76083bf8 .|$…….;.v.;.
    012A4FFA 0f826803 00000fba 25088818 02017307 ..h…..%…..s.
    012A500A f3a4e917 03000081 f9800000 000f82ce …………….
    012A501A 0100008b c733c6a9 0f000000 750e0fba …..3……u…
    012A502A 25503b01 02010f82 da040000 0fba2508 P;………...
    012A503A 88180200 0f83a701 0000f7c7 03000000 …………….
  • Stack <—*
    04B5F924 6c60ea50 00000000 012bfe0d 2afb3000 P.`l……..0.*
    04B5F934 0759726c 00000008 04b5fa0c 0123d5cd lrY………..#.
    04B5F944 00000008 845b6b10 00b01680 00000000 …..k[………
    04B5F954 00000004 00000004 00000000 000000a0 …………….
    04B5F964 0000fffe 0000ffff 00000004 00000004 …………….
    04B5F974 58434433 58455441 00000000 00000400 3DCXATEX……..
    04B5F984 00000400 6c60ea40 04b5f998 00000004 ….@.`l……..
    04B5F994 00000002 00000000 00000001 00af0000 …………….
    04B5F9A4 00000000 00080fa0 00000000 00000000 …………….
    04B5F9B4 6c60ea50 00000000 00000000 2af32060 P.`l……..` .*
    04B5F9C4 00000000 00000008 00000000 00000000 …………….
    04B5F9D4 00000000 000407e4 0000f81c 0759726c …………lrY.
    04B5F9E4 00b01680 01191d99 6442f070 00b01680 ……..p.Bd….
    04B5F9F4 07596a88 012bfe0d 04b5fa44 5815bb83 .jY…
    .D……X
    04B5FA04 04b5fa48 5815bb8b 04b5fa48 0122ab82 H……XH…..".
    04B5FA14 845b6b10 00b01680 00000000 00000000 .k[………….
    04B5FA24 00000000 00000000 00000000 00000000 …………….
    04B5FA34 00000000 845b6b10 00b01680 00000000 …..k[………
    04B5FA44 845b6b10 04b5fa5c 01176950 00010000 .k[.\…Pi……
    04B5FA54 07596a88 07596a88 04b5fa7c 01177413 .jY..jY.|….t..
    04B5FA64 07596a88 00010000 00100014 00000000 .jY………….
    04B5FA74 00000000 00000001 04b5fa98 0125e160 …………`.%.
    04B5FA84 00040000 00100014 00000000 845b6b10 ………….k[.
    04B5FA94 0754c6f0 04b5fabc 01277efe 00040000 ..T……~‘…..
    04B5FAA4 00100014 00000000 4cb8ee50 04b5fb1c ……..P..L….
    04B5FAB4 044705f0 075a6aa8 04b5fb30 012779c5 ..G..jZ.0….y’.
    04B5FAC4 075a6ab0 0000e508 00100014 0125e140 .jZ……….%. 04B5FAD4 4cb8ee50 00040000 00000001 04b5fb1c P..L............ 04B5FAE4 01287720 0469f974 00000000 77b56ce5 w(.t.i......l.w 04B5FAF4 77c274a8 01287720 02173068 04b5fb50 .t.w w(.h0..P... 04B5FB04 77c274a8 04b5fb10 77b78ee0 04b5fb48 .t.w.......wH... 04B5FB14 01287677 02173068 00000000 0125e140 wv(.h0.......%.
    04B5FB24 00000000 00000001 00000001 04b5fb68 …………h…
    04B5FB34 01277e2e 0000e508 075a6ab0 0000e514 .~’……jZ…..
    04B5FB44 0469f974 01286c78 01287720 01287720 t.i.xl(. w(. w(.
    04B5FB54 01287743 760c3744 00000000 760c3720 Cw(.D7.v…. 7.v
    04B5FB64 b7e28c9a 04b5fbb0 77b7a064 00000000 ……..d..w….
    04B5FB74 2be33238 00000000 00000000 00000000 82.…………
    04B5FB84 c0000005 75258cd0 00000000 04b5f334 ……%u….4…
    04B5FB94 2be33238 04b5fb74 04b5f334 04b5fbb8 82.
    t…4…….
    04B5FBA4 77b90d40 5897d518 00000000 04b5fbc0 @..w…X……..
    04B5FBB4 77b7a02f ffffffff 77b9d7b7 00000000 /..w…….w….
    04B5FBC4 00000000 01287720 00000000 00000000 …. w(………
    04B5FBD4 00000000 00000000 00000000 00000000 …………….
    04B5FBE4 00000000 00000000 00000000 00000000 …………….
    04B5FBF4 00000000 00000000 00000000 00000000 …………….
    04B5FC04 00000000 00000000 00000000 00000000 …………….
    04B5FC14 00000000 00000000 00000000 00000000 …………….
    04B5FC24 00000000 00000000 00000000 00000000 …………….
    04B5FC34 00000000 00000000 00000000 00000000 …………….
    04B5FC44 00000000 00000000 00000000 00000000 …………….
    04B5FC54 00000000 00000000 00000000 00000000 …………….
    04B5FC64 00000000 00000000 00000000 00000000 …………….
    04B5FC74 00000000 00000000 00000000 00000000 …………….
    04B5FC84 00000000 00000000 00000000 00000000 …………….
    04B5FC94 00000000 00000000 00000000 00000000 …………….
    04B5FCA4 00000000 00000000 00000000 00000000 …………….
    04B5FCB4 00000000 00000000 00000000 00000000 …………….
    04B5FCC4 00000000 00000000 00000000 00000000 …………….
    04B5FCD4 00000000 00000000 00000000 00000000 …………….
    04B5FCE4 00000000 00000000 00000000 00000000 …………….
    04B5FCF4 00000000 00000000 00000000 00000000 …………….
    04B5FD04 00000000 00000000 00000000 00000000 …………….
    04B5FD14 00000000 00000000 00000000 00000000 …………….
  • Error Logs <—*
    Texture missing mip chain: 0×0f8c78
    Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
    Texture missing mip chain: 0×00f980
    Texture missing mip chain: 0×00f982
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0’ texture failed
    Texture missing mip chain: 0×0bd638
    Texture missing mip chain: 0×0b7430
    Texture missing mip chain: 0×0f8de6
    Texture decode failed.
    Loading ‘0’ texture failed
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×13c2
    Version = 10.18.0013.5582
    Description = NVIDIA GeForce GTX 970
    Compat = 0×00100000
    VidMem = 4095 MB

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Posted by: Jourgound Meister.8561

Jourgound Meister.8561

And because I’m a sucker for pain.. I tried again.. this time I didn’t even make it past the first load screen.

  • Crash <—*
    Exception: c0000005
    Memory at address 25ac6000 could not be written
    App: Gw2.exe
    Pid: 7872
    Cmdline:
    BaseAddr: 00DB0000
    ProgramId: 101
    Build: 52476
    When: 2015-09-01T23:42:19Z 2015-09-01T16:42:19-07:00
    Uptime: 0 days 0:00:29
    Flags: 0
  • System <—*
    Name: DESKTOP-LGUF0SL
    IpAddr: 192.168.1.11
    Processors: 4 [GenuineIntel:6:10:9]
    OSVersion: Windows 6.2 (64 bit)
  • System Memory <—*
    Physical: 4881MB/ 8136MB 59%
    Paged: 6336MB/10056MB 63%
    Virtual: 2185MB/ 4095MB 53%
    Load: 40%
    CommitTotal: 3719MB
    CommitLimit: 10056MB
    CommitPeak: 4188MB
    SystemCache: 1702MB
    HandleCount: 39281
    ProcessCount: 72
    ThreadCount: 1375
  • Process Memory <—*
    Private: 1617MB
    WorkingSet: 1432MB
    PeakWorkingSet: 1432MB
    PageFaults: 1066634

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

  • Thread 0×534 <—*
  • Trace <—*
    Pc:012a500a Fr:04e6fcf4 Rt:0123d5cd Arg:00000008 61bc8264 02ad3e00 00000000
    Pc:0123d5cd Fr:04e6fdc4 Rt:0122ab82 Arg:61bc8264 02ad3e00 00000000 00000000
    Pc:0122ab82 Fr:04e6fe00 Rt:01176950 Arg:00010000 07966e48 07966e48 04e6fe34
    Pc:01176950 Fr:04e6fe14 Rt:01177413 Arg:07966e48 00010000 00100014 00000000
    Pc:01177413 Fr:04e6fe34 Rt:0125e160 Arg:00040000 00100014 00000000 61bc8264
    Pc:0125e160 Fr:04e6fe50 Rt:01277efe Arg:00040000 00100014 00000000 7a33c620
    Pc:01277efe Fr:04e6fe74 Rt:012779c5 Arg:07976e70 0000d324 00100014 0125e140
    Pc:012779c5 Fr:04e6fee8 Rt:01277e2e Arg:0000d324 07976e70 0000d330 04a7a264
    Pc:01277e2e Fr:04e6ff20 Rt:77b7a064 Arg:00000000 9d62a3a8 00000000 00000000
    Pc:77b7a064 Fr:04e6ff68 Rt:77b7a02f Arg:ffffffff 77b9d7d5 00000000 00000000
    Pc:77b7a02f Fr:04e6ff78 Rt:00000000 Arg:01287720 00000000 00000000 00000000
  • Thread registers <—*
    eax=07967634 ebx=00000000 ecx=00000008 edx=00000008 esi=0796762c edi=25ac6000
    eip=012a500a esp=04e6fcdc ebp=04e6fcf4
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010217

eax-32 07967614 00000000 00000000 00000000 00000000
eax-16 07967624 00000000 00000000 00000000 00000000
eax 0 07967634 00000000 00000000 00000000 00000000
eax
16 07967644 00000000 00000000 00000000 00000000
eax+32 07967654 00000000 00000000 00000000 00000000
eax+48 07967664 00000000 00000000 00000000 00000000
esi-32 0796760C 00000000 00000000 00000000 00000000
esi-16 0796761C 00000000 00000000 00000000 00000000
esi 0 0796762C 00000000 00000000 00000000 00000000
esi
16 0796763C 00000000 00000000 00000000 00000000
esi+32 0796764C 00000000 00000000 00000000 00000000
esi+48 0796765C 00000000 00000000 00000000 00000000
edi-32 25AC5FE0 00000000 00000000 00000000 00000000
edi-16 25AC5FF0 00000000 00000000 00000000 00000000

  • Code <—*
    012A4FEA 8b7c240c 8bc18bd1 03c63bfe 76083bf8 .|$…….;.v.;.
    012A4FFA 0f826803 00000fba 25088818 02017307 ..h…..%…..s.
    012A500A f3a4e917 03000081 f9800000 000f82ce …………….
    012A501A 0100008b c733c6a9 0f000000 750e0fba …..3……u…
    012A502A 25503b01 02010f82 da040000 0fba2508 P;………...
    012A503A 88180200 0f83a701 0000f7c7 03000000 …………….
  • Stack <—*
    04E6FCDC 7c254d50 00000000 012bfe0d 25ac6000 PM%|……..`.%
    04E6FCEC 0796762c 00000008 04e6fdc4 0123d5cd ,v…………#.
    04E6FCFC 00000008 61bc8264 02ad3e00 00000000 ….d..a.>……
    04E6FD0C 00000004 00000004 00000000 000000a0 …………….
    04E6FD1C 0000fffe 0000ffff 00000004 00000004 …………….
    04E6FD2C 58434433 58455441 00000000 00000400 3DCXATEX……..
    04E6FD3C 00000400 7c254d40 04e6fd50 00000004 ….@M%|P…….
    04E6FD4C 00000002 00000000 00000001 02ac0000 …………….
    04E6FD5C 00000000 00080fa0 00000000 00000000 …………….
    04E6FD6C 7c254d50 00000000 00000000 25a45060 PM%|……..`P.%
    04E6FD7C 00000000 00000008 00000000 00000000 …………….
    04E6FD8C 00000000 000407e4 0000f81c 0796762c …………,v..
    04E6FD9C 02ad3e00 00000000 00000000 02ad3e00 .>………..>..
    04E6FDAC 07966e48 012bfe0d 04e6fdfc 6f52e476 Hn….
    …..v.Ro
    04E6FDBC 04e6fe00 6f52e40e 04e6fe00 0122ab82 ……Ro……".
    04E6FDCC 61bc8264 02ad3e00 00000000 00000000 d..a.>……….
    04E6FDDC 00000000 00000000 00000000 00000000 …………….
    04E6FDEC 00000000 61bc8264 02ad3e00 00000000 ….d..a.>……
    04E6FDFC 61bc8264 04e6fe14 01176950 00010000 d..a….Pi……
    04E6FE0C 07966e48 07966e48 04e6fe34 01177413 Hn..Hn..4….t..
    04E6FE1C 07966e48 00010000 00100014 00000000 Hn…………..
    04E6FE2C 00000000 00000001 04e6fe50 0125e160 ……..P…`.%.
    04E6FE3C 00040000 00100014 00000000 61bc8264 …………d..a
    04E6FE4C 0791cab0 04e6fe74 01277efe 00040000 ….t….~‘…..
    04E6FE5C 00100014 00000000 7a33c620 04e6fed4 …….. .3z….
    04E6FE6C 0477e4a0 07976e68 04e6fee8 012779c5 ..w.hn…….y’.
    04E6FE7C 07976e70 0000d324 00100014 0125e140 pn..$……..%. 04E6FE8C 7a33c620 00040000 00000001 04e6fed4 .3z............ 04E6FE9C 01287720 04a7a264 00000000 77b56ce5 w(.d........l.w 04E6FEAC 77c274a8 01287720 02173068 04e6ff08 .t.w w(.h0...... 04E6FEBC 77c274a8 04e6fec8 77b78ee0 04e6ff00 .t.w.......w.... 04E6FECC 01287677 02173068 00000000 0125e140 wv(.h0.......%.
    04E6FEDC 00000000 00000001 00000001 04e6ff20 ………… …
    04E6FEEC 01277e2e 0000d324 07976e70 0000d330 .~’.$…pn..0…
    04E6FEFC 04a7a264 01286c78 01287720 01287720 d…xl(. w(. w(.
    04E6FF0C 01287743 760c3744 00000000 760c3720 Cw(.D7.v…. 7.v
    04E6FF1C 3fa7a181 04e6ff68 77b7a064 00000000 …?h…d..w….
    04E6FF2C 9d62a3a8 00000000 00000000 00000000 ..b………….
    04E6FF3C c0000005 75258cd0 00000000 04e6f6ec ……%u……..
    04E6FF4C 9d62a3a8 04e6ff2c 04e6f6ec 04e6ff70 ..b.,…….p…
    04E6FF5C 77b90d40 ee454050 00000000 04e6ff78 ..wPE.....×...
    04E6FF6C 77b7a02f ffffffff 77b9d7d5 00000000 /..w…….w….
    04E6FF7C 00000000 01287720 00000000 00000000 …. w(………
    04E6FF8C 00000000 00000000 00000000 00000000 …………….
    04E6FF9C 00000000 00000000 00000000 00000000 …………….
    04E6FFAC 00000000 00000000 00000000 00000000 …………….
    04E6FFBC 00000000 00000000 00000000 00000000 …………….
    04E6FFCC 00000000 00000000 00000000 00000000 …………….
    04E6FFDC 00000000 00000000 00000000 00000000 …………….
    04E6FFEC 00000000 00000000 00000000 00000000 …………….
  • Error Logs <—*
    Texture missing mip chain: 0×0f8c78
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0’ texture failed
    Texture missing mip chain: 0×00f980
    Texture missing mip chain: 0×00f982
    Model ‘0×079941’: Permutation ‘default’ not found, auto selecting permutation
    Model ‘0×0e617c’: Permutation ‘sword’ not found, auto selecting permutation
    Texture decode failed.
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×13c2
    Version = 10.18.0013.5582
    Description = NVIDIA GeForce GTX 970
    Compat = 0×00100000
    VidMem = 4095 MB

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Posted by: Jourgound Meister.8561

Jourgound Meister.8561

I don’t want to sing VICTORY yet.. but I’ve made it past 15 minutes without crashing yet.. Seems.. that Chris Cleary may be right and disabling Virtual Memory works.. but WHY?! Well, I’ll check back in in a bit and update on this status.

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Posted by: ZaphodJoe.5079

ZaphodJoe.5079

I did the view crash info and attached it. I did notice this one line.

Module: PrecisionXServerHooks.dll

So I closed EVGA PrecisionX 16 and now it started without a crash. My issue may be unrelated, I had a 2 games, GW2 and Rift that would crash on start during the character select screen or while loading the character. Once I got in the game it was fine after that and did not crash. I’ll have to play around some more but last night I had to start GW2 several times before I could get in.

-Zaphodjoe

Attachments:

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Posted by: ZaphodJoe.5079

ZaphodJoe.5079

I uninstalled Precision X and installed the latest Nvidia drivers with clean install and it seems to be fixed. I guess for me it was that one program.

-Zaphodjoe

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Posted by: takitoyotomi.9817

takitoyotomi.9817

I’ve been trying all kinds of things but still no real success…it eventually blacks out and not always restarts. I’ve tried turning off virtual memory, even installed monitoring software to check it was a voltage problem but voltage stays constant. I know I don’t have a problem with Precision X as I didn’t install it until way after the crashes started.

I appreciate all of the suggestions, from both ArenaNet and the other players…thanks! I tried re-testing all of my hardware but no problems detected. Will keep on trying.

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Posted by: Jourgound Meister.8561

Jourgound Meister.8561

So.. just and update.. disabling virtual memory extended the time I can play before I crash. Same error… every other game works fine.. anet is there a solution to this???

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Posted by: takitoyotomi.9817

takitoyotomi.9817

OK, this is weird. New update today and problems are gone…well, so far no crash. Crossing my fingers and hoping it stays that way.

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Posted by: psyt.9415

psyt.9415

Mine crashes on startup and shutdown of the game with the blue screen error “video memory management error” I am on a Lenovo Y410p with the 755m in it on windows 10.

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Posted by: takitoyotomi.9817

takitoyotomi.9817

OK, bad news. The game updated today when I started it up and sure enough, froze and crashed 5 minutes into the game, had to manually restart computer. Had absolutely no problems yesterday, no crashing at all. Tried something I read on another forum..cranked up the gpu fan speed to 100% as sometimes the vram heats up on this card. It seemed to work but later on it blacked out and crashed again. So, back to square one…don’t know what’s causing it but it seems to change every time there’s an update.

(edited by takitoyotomi.9817)

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Posted by: Zurchin.8479

Zurchin.8479

yup today it seems to have gotten worse, multiple freezes, crashes to desktop and a flicker black screen.

Zee Bear Claw [GLAD]
Aurora Glade

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Posted by: TaintedSilver.8463

TaintedSilver.8463

Devs, could you take a look at this problem? Today i had a few MB of patch, and since that i had 2 BSOD with Code 124 and a crash. Yesterday it worked fine :S

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Posted by: takitoyotomi.9817

takitoyotomi.9817

Just an update…still crashing. Thought we had a breakthrough when Support suggested configuring the router so specific ports were available and open. The first time I did that I connected directly to the modem and it was fine….no crashes. I’m plugged directly into a wireless router so I configured the router to open those ports. It worked at first but after 45 minutes the game froze. Today I tried again and there was another update loaded and I got a bsod within a few minutes. I’m still working with Support and hoping there’s a solution.

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Posted by: Beldin.5498

Beldin.5498

Devs, could you take a look at this problem? Today i had a few MB of patch, and since that i had 2 BSOD with Code 124 and a crash. Yesterday it worked fine :S

BSODs are caused either by defect/overclocked hardware or driver problems.

http://www.tomshardware.co.uk/answers/id-2632598/bsod-bccode-124.html

BSOD BCCode: 124 usualy a hardware issue can happen for overheating, driver conflict/issues corrupted file etc increase/decreasr voltage often resolves but not always.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

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Posted by: lacto.5284

lacto.5284

Error after log and clic play….

Win 10 64.

FX 6300 4.2GHz. AMD Radeon HD 7770.

  • Crash <—*
    Assertion: MathInRangeFirstLast(pos.x, -SIZE_LIMIT, SIZE_LIMIT)
    File: ..\..\..\Engine\Frame\FrApi.cpp(2063)
    App: Gw2Stage.exe
    Pid: 4968
    Cmdline:
    BaseAddr: 00FD0000
    ProgramId: 105
    Build: 52772
    When: 2015-09-08T19:52:03Z 2015-09-08T16:52:03-03:00
    Uptime: 0 days 0:00:26
    Flags: 0
  • System <—*
    Name: **********
    IpAddr: 192.168.2.100
    Processors: 6 [AuthenticAMD:15:2:0]
    OSVersion: Windows 6.2 (64 bit)
  • System Memory <—*
    Physical: 5928MB/ 8190MB 72%
    Paged: 6978MB/ 9662MB 72%
    Virtual: 3495MB/ 4095MB 85%
    Load: 27%
    CommitTotal: 2683MB
    CommitLimit: 9662MB
    CommitPeak: 3039MB
    SystemCache: 6031MB
    HandleCount: 30561
    ProcessCount: 66
    ThreadCount: 1171
  • Process Memory <—*
    Private: 288MB
    WorkingSet: 281MB
    PeakWorkingSet: 282MB
    PageFaults: 1445812
  • Game Context <—*
    MapId: 0
    Flags: 0×241
    ElapsedTime: 00:00:19
  • World State <—*
    <WorldState />

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0xd88 <—*
  • Trace <—*
    Pc:01d4db8b Fr:05bdf590 Rt:01d4f137 Arg:05bdf5dc 00000018 00000000 00000036
    Pc:01d4f137 Fr:05bdf5e8 Rt:01d4d394 Arg:00000000 00000000 00000001 171bb590
    Pc:01d4d394 Fr:05bdf604 Rt:0164dab9 Arg:05bdf63c 00000000 05bdf730 05bdf6b4
    Pc:0164dab9 Fr:05bdf674 Rt:0164c303 Arg:05bdf730 165ceb04 05bdf6b4 165ceb44
    Pc:0164c303 Fr:05bdf690 Rt:0164c80b Arg:00000000 165ceb04 05bdf6cc 01d5db70
    Pc:0164c80b Fr:05bdf6a0 Rt:01d5db70 Arg:00000000 00000037 165ceb04 00000005
    Pc:01d5db70 Fr:05bdf6cc Rt:01d5dae7 Arg:165ceb04 00000037 05bdf730 00000000
    Pc:01d5dae7 Fr:05bdf6ec Rt:01d5fe2a Arg:00000037 05bdf730 00000000 00000005
    Pc:01d5fe2a Fr:05bdf7a8 Rt:01d60299 Arg:00000000 042b65f0 00000019 00000019
    Pc:01d60299 Fr:05bdf7d0 Rt:01d4e251 Arg:3cf0a3d7 3cf0a3d7 3ccccccd 29b344bf
    Pc:01d4e251 Fr:05bdf7e8 Rt:015ee966 Arg:3cf0a3d7 3cf0a3d7 3ccccccd 05bdf87c
    Pc:015ee966 Fr:05bdf820 Rt:015fa36f Arg:3cf0a3d7 0147feb5 042b70b0 042b7418
    Pc:015fa36f Fr:05bdf8c8 Rt:0147dfce Arg:042b70b0 00000002 00000002 00000010
    Pc:0147dfce Fr:05bdf944 Rt:0147f1b2 Arg:d1080745 01d0ea6f 29b34ad3 00000001
    Pc:0147f1b2 Fr:05bdf984 Rt:0147d7ff Arg:042aff10 0430cb88 012f3f03 0143501e
    Pc:0147d7ff Fr:05bdf9a4 Rt:01434f70 Arg:042aff10 29b34a8b 0143501e 0430cb88
    Pc:01434f70 Fr:05bdf9dc Rt:0143509a Arg:0143501e 05bdf9fc 73fe3744 0430cb88
    Pc:0143509a Fr:05bdf9e8 Rt:73fe3744 Arg:0430cb88 73fe3720 5f8afd1e 05bdfa44
    Pc:73fe3744 Fr:05bdf9fc Rt:76efa064 Arg:0430cb88 5d785c61 00000000 00000000
    Pc:76efa064 Fr:05bdfa44 Rt:76efa02f Arg:ffffffff 76f1d7e2 00000000 00000000
    Pc:76efa02f Fr:05bdfa54 Rt:00000000 Arg:0143501e 0430cb88 00000000 00000000
  • Thread registers <—*
    eax=05bdf158 ebx=00000036 ecx=00000000 edx=00000000 esi=73fe9ec0 edi=00000000
    eip=01d4db8b esp=05bdf57c ebp=05bdf590
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 05BDF138 00000000 00000000 00000000 05bdf1b0
eax-16 05BDF148 74f43e54 05bdf1b0 74f43e28 05bdf158
eax 0 05BDF158 80000003 00000000 00000000 74f43e28
eax
16 05BDF168 00000002 00000002 16fe9050 00000000
eax+32 05BDF178 00000000 00000000 00000000 00000000
eax+48 05BDF188 00000000 05bdf45f 00000000 05bdf45e
esi-32 73FE9EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 73FE9EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 73FE9EC0 031c25ff cccc7405 cccccccc cccccccc
esi
16 73FE9ED0 8b55ff8b 00a151ec 33740800 fc4589c5
esi+32 73FE9EE0 08358b56 85740808 cc850ff6 33000148
esi+48 73FE9EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

  • Code <—*
    01D4DB6B ef01720d f30f1005 382fef01 0f2fc173 ..r…..8/…/.s
    01D4DB7B 1c680f08 0000ba28 962602b9 2c9c2602 .h…..(.&..,.&.
    01D4DB8B e870d55a fff30f10 05382fef 01f30f10 .p.Z…..8/…..
    01D4DB9B 4f040f2f 0d502fef 0172050f 2fc1731c O../.P/..r../.s.
    01D4DBAB 68100800 00ba2896 2602b964 9c2602e8 h…..(.&..d.&..
    01D4DBBB 41d55aff f30f1005 382fef01 8b75080f A.Z…..8/…u..
  • Stack <—*
    05BDF57C 01d4db90 0000080f 05bdf5a8 05bdf63c …………<…
    05BDF58C 00000018 05bdf5e8 01d4f137 05bdf5dc ……..7…….
    05BDF59C 00000018 00000000 00000036 00000000 ……..6…….
    05BDF5AC 0000004b 05bdf61c 05bdf61c 00000001 K……………
    05BDF5BC 0000002f 00000056 428c0000 41a00000 /…V……B…A
    05BDF5CC 4a6ccdad 4a0aab6f 4ac5559c 4ab88940 ..lJo..J.U.J@..J
    05BDF5DC 428c0000 41a00000 00000036 05bdf604 …B…A6…….
    05BDF5EC 01d4d394 00000000 00000000 00000001 …………….
    05BDF5FC 171bb590 00000036 05bdf674 0164dab9 ….6…t…..d.
    05BDF60C 05bdf63c 00000000 05bdf730 05bdf6b4 <…….0…….
    05BDF61C 05bdf6b4 44800000 05bdf748 05bdf644 …….DH…D…
    05BDF62C 01650527 00000000 05bdf6b4 01651070 ‘.e………p.e.
    05BDF63C 4a1ddea3 4a666761 4ac55628 4ab88968 …JagfJ(V.Jh..J
    05BDF64C 00000000 05bdf748 165a1e34 05bdf6b4 ….H…4.Z…..
    05BDF65C 00000003 00000034 165a1dd4 00000008 ….4…..Z…..
    05BDF66C 80000000 00000000 05bdf690 0164c303 …………..d.
    05BDF67C 05bdf730 165ceb04 05bdf6b4 165ceb44 0…..\…..D.\.
    05BDF68C 05bdf6b4 05bdf6a0 0164c80b 00000000 ……….d…..
    05BDF69C 165ceb04 05bdf6cc 01d5db70 00000000 ..\…..p…….
    05BDF6AC 00000037 165ceb04 00000005 00000037 7…..\…..7…
    05BDF6BC 165ceb08 00000008 80000000 00000000 ..\………….
    05BDF6CC 05bdf6ec 01d5dae7 165ceb04 00000037 ……….\.7…
    05BDF6DC 05bdf730 00000000 00000005 165ce9ec 0………….\.
    05BDF6EC 05bdf7a8 01d5fe2a 00000037 05bdf730 ….*…7…0…
    05BDF6FC 00000000 00000005 165ce9ec 165ce9ec ……….\…\.
    05BDF70C 05bdf744 01d5dc55 0000004b 05bdf788 D…U…K…….
    05BDF71C 05bdf788 05bdf7d8 05bdf788 0000004b …………K…
    05BDF72C 0000004b 44800000 44400000 00000000 K……D..D.... 05BDF73C 00000000 44800000 44400000 00000000 .......D..D….
    05BDF74C 00000000 44800000 44400000 44800000 …….D..D...D 05BDF75C 44400000 165a1e34 00000000 00000000 ..D4.Z………
    05BDF76C 44800000 44400000 00000000 00000000 …D..D........ 05BDF77C 44800000 44400000 44400000 00000001 ...D..D..D.... 05BDF78C 44800000 00000000 00000001 00000000 ...D............ 05BDF79C 00000000 44800000 44400000 05bdf7d0 .......D..D….
    05BDF7AC 01d60299 00000000 042b65f0 00000019 ………e+…..
    05BDF7BC 00000019 00000000 00000000 44800000 ……………D
    05BDF7CC 44400000 05bdf7e8 01d4e251 3cf0a3d7 ..@D….Q……<
    05BDF7DC 3cf0a3d7 3ccccccd 29b344bf 05bdf820 …<…<.D.) …
    05BDF7EC 015ee966 3cf0a3d7 3cf0a3d7 3ccccccd f.^….<…<…<
    05BDF7FC 05bdf87c 0c027738 042b70e8 3ccccccd |…8w…p+….<
    05BDF80C 3cf0a3d7 3cf0a3d7 3cf0a3d7 3ccccccd …<…<…<…<
    05BDF81C 3ccccccd 05bdf8c8 015fa36f 3cf0a3d7 …<….o._….<
    05BDF82C 0147feb5 042b70b0 042b7418 00000001 ..G..p+..t+…..
    05BDF83C 00000002 00000002 00000010 05bdf860 …………`…
    05BDF84C 05bdf868 042b7418 00000002 05bdf930 h….t+…..0…
    05BDF85C 0000000c 00000000 0c027748 00000000 ……..Hw……
    05BDF86C 042b70e8 00000001 042b7344 042b70b0 .p+…..Ds+..p+.
    05BDF87C 0c027744 042b70e1 05bdf8a4 012f1927 Dw…p+…..’./.
    05BDF88C 042b7358 01480223 042b70b0 00000000 Xs+.#.H..p+…..
    05BDF89C 00000000 05bdf8c8 05bdf8e0 0147e66f …………o.G.
    05BDF8AC 042b70b0 033afafc 00000001 042b7330 .p+…:…..0s+.
    05BDF8BC 00000000 05bdf8c0 29b34b9f 05bdf944 ………K.)D…
    05BDF8CC 0147dfce 042b70b0 00000002 00000002 ..G..p+………
    05BDF8DC 00000010 05bdf930 042b7418 0430cb88 ….0….t+…0.
    05BDF8EC 00000001 033afafc b232f080 000000b4 ……:…2…..
    05BDF8FC 00000000 76f08f2c 74f413c8 00000000 ….,..v…t….
    05BDF90C 00000001 033afafc 76ed769c 0000000a ……:..v.v….
    05BDF91C 5d785f05 05bdf938 74f430a7 0430cb88 ._x]8….0.t..0.
    05BDF92C 00000001 d1080745 01d0ea6f 033afafc ….E…o…..:.
    05BDF93C 00000019 29b34a13 05bdf984 0147f1b2 …..J.)……G.
    05BDF94C d1080745 01d0ea6f 29b34ad3 00000001 E…o….J.)….
    05BDF95C 033afafc 0430cb88 7ffe0008 80000003 ..:…0………
    05BDF96C 05bdf954 05bdeb8c 05bdf9cc 014355b0 T…………UC.
  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×683d
    Version = 8.17.0010.1404
    Description = AMD Radeon HD 7700 Series
    Compat = 0×00000000
    VidMem = 4095 MB

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Posted by: lacto.5284

lacto.5284

Solution to my problem.

use -perf -windowed after \Gw2FeaturePublicTestTiny.exe" in shortcut to rum a windows mode

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Posted by: takitoyotomi.9817

takitoyotomi.9817

After going back and forth with support many times, this is what I have to do to play:
1) placed rules to open ports on router, check to make sure that all of the rules to open the ports on the router that GW2 needs are correctly directed to my computer as the router does reassign IPs
2) delete the local.dat file
3) run Precision X to increase fan speed to 100%
4) start game in windowed mode.
Not sure why this works and it doesn’t work 100% of the time but it seems to work the best out of all of the solutions that we tried. I really don’t understand why I have to do this now while a month or so ago, I could just start the game and play with no special conditions.

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Posted by: ElectricalSheep.7463

ElectricalSheep.7463

ive been crashing nonstop since the mordrem invasion update, seemingly random crashes with the arenanet “report your bug” which i have been sending, now i cant even get into the game, i can stay on character select all i want but as soon as i try to load a character it just crashes every single time

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Posted by: Ludicolo.3490

Ludicolo.3490

I used to play this game all the time with no problems. I just recently returned and now my game seems to crash only when im in safe areas like lions arch and the charr city. this is the error code i get when it crashes. any help is appreciated. also i just did a clean install of the game and that didnt work.

—> Error Logs <—
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982
Texture missing mip chain: 0×08be82
Model ‘0×08be8c’: Permutation ‘default’ not found, auto selecting permutation

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Posted by: Ludicolo.3490

Ludicolo.3490

I have no idea why it would do this. Any help is really appreciated. Here is my full error message.

—> Crash <—
OOM: Heap, bytes=1048624,
App: Gw2.exe
Pid: 16252
Cmdline:
BaseAddr: 003D0000
ProgramId: 101
Build: 52947
When: 2015-09-13T19:42:58Z 2015-09-13T12:42:58-07:00
Uptime: 0 days 0:02:59
Flags: 0

—> System <—
Name: LUDICOLO-PC
IpAddr: 192.168.1.111
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (32 bit)

—> System Memory <—
Physical: 851MB/ 3567MB 23%
Paged: 3540MB/ 7132MB 49%
Virtual: 69MB/ 2047MB 3%
Load: 76%
CommitTotal: 3592MB
CommitLimit: 7132MB
CommitPeak: 5797MB
SystemCache: 1121MB
HandleCount: 36789
ProcessCount: 61
ThreadCount: 923

—> Process Memory <—
Private: 1711MB
WorkingSet: 1617MB
PeakWorkingSet: 1617MB
PageFaults: 2104663

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×4c8c <—

—> Trace <—
Pc:00784ab1 Fr:0453f7ec Rt:0084bc33 Arg:0000001a 0453f834 00000001 00000030
Pc:0084bc33 Fr:0453f80c Rt:0084b9a1 Arg:01ff1de8 00100030 0000007b 00000008
Pc:0084b9a1 Fr:0453f83c Rt:0079710d Arg:00000001 0000007b 00000008 00000000
Pc:0079710d Fr:0453f868 Rt:00796e15 Arg:00010000 05cc6338 05cc6338 0453f89c
Pc:00796e15 Fr:0453f87c Rt:00797893 Arg:05cc6338 00010000 000dbb14 00000001
Pc:00797893 Fr:0453f89c Rt:0087e2b0 Arg:00000000 000dbb14 00000001 3756a738
Pc:0087e2b0 Fr:0453f8b8 Rt:00897e6e Arg:00000000 000dbb14 00000001 4c1672b0
Pc:00897e6e Fr:0453f8dc Rt:00897935 Arg:05cd6360 0000fff4 000dbb14 0087e290
Pc:00897935 Fr:0453f950 Rt:00897d9e Arg:0000fff4 05cd6360 00010000 03b58b54
Pc:00897d9e Fr:0453f980 Rt:77523ab3 Arg:00000000 6278ef13 00000000 00000000
Pc:77523ab3 Fr:0453f9c0 Rt:77523a86 Arg:008a76e0 00000000 00000000 00000000
Pc:77523a86 Fr:0453f9d8 Rt:00000000 Arg:008a76e0 00000000 00000000 00000000

—> Thread registers <—
eax=0453f36c ebx=0453f7a8 ecx=01252428 edx=0453f7a8 esi=7602f26a edi=00000000
eip=00784ab1 esp=0453f790 ebp=0453f7ec
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

eax-32 0453F34C 00000010 000e37d9 0453f4d0 00001061
eax-16 0453F35C 00000000 0453f3bc 7554812f 0453f36c
eax 0 0453F36C 80000003 00000000 00000000 7554812f
eax
16 0453F37C 00000000 007fff80 0006bb8e 007e88b4
eax+32 0453F38C 00821918 0009f8c7 007ef3d8 007e20dc
eax+48 0453F39C 00000000 007fff80 007fff80 00000000
ebx-32 0453F788 dccf64bd 0453f7ec 00784ab6 00000000
ebx-16 0453F798 00000000 00000000 00000001 01ff1de8
ebx 0 0453F7A8 70616548 7962202c 3d736574 38343031
ebx
16 0453F7B8 00343236 00000000 00000001 01ff1de8
ebx+32 0453F7C8 0453f834 00000008 0453f834 0453f80c
ebx+48 0453F7D8 0084bc11 01ff1de8 00000000 0453f808
ecx-32 01252408 30253a64 253a6432 0d643230 6c69460a
ecx-16 01252418 25203a65 75252873 250a0d29 000a0d73
ecx 0 01252428 2e5c2e2e 2e2e5c2e 726f435c 6c505c65
ecx
16 01252438 6f667461 575c6d72 6f646e69 455c7377
ecx+32 01252448 455c6578 726f7272 6578455c 6f727245
ecx+48 01252458 70632e72 00000070 65637845 6f697470
edx-32 0453F788 dccf64bd 0453f7ec 00784ab6 00000000
edx-16 0453F798 00000000 00000000 00000001 01ff1de8
edx 0 0453F7A8 70616548 7962202c 3d736574 38343031
edx
16 0453F7B8 00343236 00000000 00000001 01ff1de8
edx+32 0453F7C8 0453f834 00000008 0453f834 0453f80c
edx+48 0453F7D8 0084bc11 01ff1de8 00000000 0453f808
esi-32 7602F248 90909090 9825ff90 9075ff1d 90909090
esi-16 7602F258 909005eb ff909090 ff1c0c25 90909075
esi 0 7602F268 ff8b9090 5dec8b55 909005eb ff909090
esi
16 7602F278 ff1db025 90909075 186a9090 02f32068
esi+32 7602F288 da7ae876 4d830000 35ffffe4 760b6010
esi+48 7602F298 13a015ff f63375ff 33fc7589 7d8947ff

—> Code <—
00784A91 a8132501 8d45bc6a 4050e880 85ffff83 ..%..E.j@P……
00784AA1 c4108d55 bcb90500 00006a00 6a006a00 …U……j.j.j.
00784AB1 e88a8400 008b4dfc 5f33cd5e e8e5e713 ……M._3.^….
00784AC1 008be55d c3cccccc cccccccc ccccccc7 …]…………
00784AD1 0550ae78 01010000 00c3cccc cccccce9 .P.×............
00784AE1 4b420000 cccccccc cccccccc cccccc55 KB………….U

—> Stack <—
0453F790 00784ab6 00000000 00000000 00000000 .Jx………….
0453F7A0 00000001 01ff1de8 70616548 7962202c ……..Heap, by
0453F7B0 3d736574 38343031 00343236 00000000 tes=1048624…..
0453F7C0 00000001 01ff1de8 0453f834 00000008 ……..4.S…..
0453F7D0 0453f834 0453f80c 0084bc11 01ff1de8 4.S…S………
0453F7E0 00000000 0453f808 dccf64dd 0453f80c ……S..d….S.
0453F7F0 0084bc33 0000001a 0453f834 00000001 3…….4.S…..
0453F800 00000030 00000008 0000000c 0453f83c 0………..<.S.
0453F810 0084b9a1 01ff1de8 00100030 0000007b ……..0…{…
0453F820 00000008 00000000 00000000 3756a738 …………8.V7
0453F830 371d1530 00000004 00000004 0453f868 0..7……..h.S.
0453F840 0079710d 00000001 0000007b 00000008 .qy…..{…….
0453F850 00000000 00000000 3756a738 01ff1dc0 ……..8.V7….
0453F860 00000000 3756a738 0453f87c 00796e15 ….8.V7|.S..ny.
0453F870 00010000 05cc6338 05cc6338 0453f89c ….8c..8c….S.
0453F880 00797893 05cc6338 00010000 000dbb14 .xy.8c……….
0453F890 00000001 00000001 00000000 0453f8b8 …………..S.
0453F8A0 0087e2b0 00000000 000dbb14 00000001 …………….
0453F8B0 3756a738 05c7bfa0 0453f8dc 00897e6e 8.V7……S.n~..
0453F8C0 00000000 000dbb14 00000001 4c1672b0 ………….r.L
0453F8D0 0453f93c 0324bea0 05cd6358 0453f950 <.S…$.Xc..P.S.
0453F8E0 00897935 05cd6360 0000fff4 000dbb14 5y..`c……….
0453F8F0 0087e290 4c1672b0 00000000 00000000 …..r.L……..
0453F900 0453f93c 00000000 03b58b54 00000000 <.S…..T…….
0453F910 00000000 3d90deaa 00000000 0453f8dc …….=……S.
0453F920 017be098 0453f930 0453f970 77519c4f ..{.0.S.p.S.O.Qw
0453F930 0453f968 008a7637 017be0a8 00000000 h.S.7v….{…..
0453F940 0087e290 00000000 00000000 00000001 …………….
0453F950 0453f980 00897d9e 0000fff4 05cd6360 ..S..}……`c..
0453F960 00010000 03b58b54 008a6c48 00000000 ….T…Hl……
0453F970 00000000 008a7703 7603ee6c 00000000 …..w..l..v….
0453F980 0453f9c0 77523ab3 00000000 6278ef13 ..S..:Rw……xb
0453F990 00000000 00000000 00000000 00000000 …………….
0453F9A0 00000000 00000000 0453f98c 00000000 ……….S…..
0453F9B0 ffffffff 774de15d 117a05cb 00000000 ….].Mw..z…..
0453F9C0 0453f9d8 77523a86 008a76e0 00000000 ..S..:Rw.v……
0453F9D0 00000000 00000000 00000000 00000000 …………….
0453F9E0 008a76e0 00000000 00000000 00000000 .v…………..
0453F9F0 00000000 00000000 00000000 00000000 …………….
0453FA00 00000000 00000000 00000000 00000000 …………….
0453FA10 00000000 00000000 00000000 00000000 …………….
0453FA20 00000000 00000000 00000000 00000000 …………….
0453FA30 00000000 00000000 00000000 00000000 …………….
0453FA40 00000000 00000000 00000000 00000000 …………….
0453FA50 00000000 00000000 00000000 00000000 …………….
0453FA60 00000000 00000000 00000000 00000000 …………….
0453FA70 00000000 00000000 00000000 00000000 …………….
0453FA80 00000000 00000000 00000000 00000000 …………….
0453FA90 00000000 00000000 00000000 00000000 …………….
0453FAA0 00000000 00000000 00000000 00000000 …………….
0453FAB0 00000000 00000000 00000000 00000000 …………….
0453FAC0 00000000 00000000 00000000 00000000 …………….
0453FAD0 00000000 00000000 00000000 00000000 …………….
0453FAE0 00000000 00000000 00000000 00000000 …………….
0453FAF0 00000000 00000000 00000000 00000000 …………….
0453FB00 00000000 00000000 00000000 00000000 …………….
0453FB10 00000000 00000000 00000000 00000000 …………….
0453FB20 00000000 00000000 00000000 00000000 …………….
0453FB30 00000000 00000000 00000000 00000000 …………….
0453FB40 00000000 00000000 00000000 00000000 …………….
0453FB50 00000000 00000000 00000000 00000000 …………….
0453FB60 00000000 00000000 00000000 00000000 …………….
0453FB70 00000000 00000000 00000000 00000000 …………….
0453FB80 00000000 00000000 00000000 00000000 …………….

—> Error Logs <—
Texture missing mip chain: 0×0f8c78
Texture missing mip chain: 0×063d44
Map load hang on STATE_MODELS_STREAM detected: MapId: 50, Position: (-13944.799805, 14871.299805, -1182.392212), Completion: 0.000000
Texture missing mip chain: 0×0b7430
Model ‘0×005704’: Permutation ‘default’ not found, auto selecting permutation

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1244
Version = 8.17.0012.6671
Description = NVIDIA GeForce GTX 550 Ti
Compat = 0×00100800
VidMem = 1024 MB

game crash

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You run out of memory; this happens often with a 32-bit OS.

game crash

in Account & Technical Support

Posted by: Beldin.5498

Beldin.5498

Yeah .. only real fix is to upgrade to 64-bit windows. At least with windows versions
from Microsoft you can use the same key for 32- and 64-bit, so you only need to
download a 64-bit ISO with your win version from MS.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

game crash

in Account & Technical Support

Posted by: Ludicolo.3490

Ludicolo.3490

Awesome! thanks for the help guys ill try this when i get home tonight.

game crash

in Account & Technical Support

Posted by: Zurchin.8479

Zurchin.8479

still getting random desktop crashes, but heres another issue that adds to the frustration, random disconnects, frustration especially when you don’t enjoy sitting in a queue for another half hour or so to get back into wvw like I am right now.

Zee Bear Claw [GLAD]
Aurora Glade

game crash

in Account & Technical Support

Posted by: Zurchin.8479

Zurchin.8479

is there any feedback on the crash reports people have been sending in, is it shedding any light on the issues?.

Zee Bear Claw [GLAD]
Aurora Glade