game crashes after 'play' hit

game crashes after 'play' hit

in Account & Technical Support

Posted by: CadenJO.4295

CadenJO.4295

I get this as an error report. I’ve tried the other suggestions in this forum such as deleting GW2 folder in App support

Process: cider 742
Path: /Applications/Guild Wars 2.app/contents/MacOS/cider
Identifier: com.transgaming.guildwars2
Version: 1.0.009112 (1.0.009112)
Code Type: X86 (Native)
Parent Process: launchd 133

Date/Time: 2013-08-12 15:13:24.352 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 111159 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 24655 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F6ED135A-477F-4C98-A334-BC883FD58D52

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0×0000000075e59400
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0xffff0837 memcpy + 151
1 …pple.ATIRadeonX3000GLDriver 0×75206513 gldCopyTexSubImage + 33971
2 …pple.ATIRadeonX3000GLDriver 0×751ed2c8 gldUpdateDispatch + 81144
3 …pple.ATIRadeonX3000GLDriver 0×751bddc2 gldCreateProgram + 802
4 …pple.ATIRadeonX3000GLDriver 0×751be741 gldCreateProgram + 3233
5 …pple.ATIRadeonX3000GLDriver 0×751d9a16 gldUpdateDispatch + 1094
6 GLEngine 0×750ef7c3 gleDoSelectiveDispatchCore + 267
7 GLEngine 0×7500c96a gleGetState + 12359
8 GLEngine 0×750100cc glGetFloatv
Exec + 67
9 libGL.dylib 0×9ab6b502 glGetFloatv + 38
10 libmacdrv.dylib 0×7381f40b MACDRV_GL_ClearSurfaceToBlack + 27
11 libmacdrv.dylib 0×7383af53 -[VideoController(PrivateModeSwitch) clearBuffer:] + 51
12 libmacdrv.dylib 0×7383541e -[ModeSwitcherSL(Private) switchToWindowed:] + 206
13 libmacdrv.dylib 0×73835647 -[ModeSwitcherSL setFullScreenMode:switchToFullScreen:] + 343
14 libmacdrv.dylib 0×73838c60 -[VideoController setFullScreen:] + 80
15 libmacdrv.dylib 0×73836791 -[RestoreVideoMode(Private) save] + 81
16 libmacdrv.dylib 0×73836734 -[RestoreVideoMode(Private) initWithController:callback:] + 148
17 libmacdrv.dylib 0×73836636 +[RestoreVideoMode create:] + 70
18 libmacdrv.dylib 0×73834799 -[MessageBoxProxy(Private) runDialogOnMainThread:] + 201
19 com.apple.Foundation 0×99c17671 NSThreadPerformPerform + 506
20 com.apple.CoreFoundation 0×9143342b _
CFRunLoopDoSources0 + 1563
21 com.apple.CoreFoundation 0×91430eef CFRunLoopRun + 1071
22 com.apple.CoreFoundation 0×914303c4 CFRunLoopRunSpecific + 452
23 com.apple.CoreFoundation 0×914301f1 CFRunLoopRunInMode + 97
24 com.apple.HIToolbox 0×995d2e04 RunCurrentEventLoopInMode + 392
25 com.apple.HIToolbox 0×995d2af5 ReceiveNextEventCommon + 158
26 com.apple.HIToolbox 0×995d2a3e BlockUntilNextEventMatchingListInMode + 81
27 com.apple.AppKit 0×99ea5595 _DPSNextEvent + 847
28 com.apple.AppKit 0×99ea4dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
29 libmacdrv.dylib 0×7383a185 -[VideoController(EventLoop) runEventLoop] + 373
30 com.apple.Foundation 0×99c17671 _
NSThreadPerformPerform + 506
31 com.apple.CoreFoundation 0×9143342b CFRunLoopDoSources0 + 1563
32 com.apple.CoreFoundation 0×91430eef _
CFRunLoopRun + 1071
33 com.apple.CoreFoundation 0×914303c4 CFRunLoopRunSpecific + 452
34 com.apple.CoreFoundation 0×914301f1 CFRunLoopRunInMode + 97
35 com.apple.HIToolbox 0×995d2e04 RunCurrentEventLoopInMode + 392
36 com.apple.HIToolbox 0×995d2af5 ReceiveNextEventCommon + 158
37 com.apple.HIToolbox 0×995d2a3e BlockUntilNextEventMatchingListInMode + 81
38 com.apple.AppKit 0×99ea5595 DPSNextEvent + 847
39 com.apple.AppKit 0×99ea4dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
40 com.apple.AppKit 0×99e671f3 -[NSApplication run] + 821
41 com.apple.AppKit 0×99e5f289 NSApplicationMain + 574
42 libmacdrv.dylib 0×738321eb macdrv
main + 171
43 cider 0×8000689e main + 3006
44 cider 0×80002035 start + 53

game crashes after 'play' hit

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

There are several issues of note from the data posted.

1. You are using Mac OS 10.6, which is an unsupported OS. But some say it runs okay.

2. Are you using different drivers than the Mac stock?

Have you tried repairing or reinstalling? Seems you might have a bad install.

It could possibly be a memory type error.

please post back with some data:

-what Mac system plus complete specs
-are you using drivers for your graphics card that you downloaded from the website?
-what were you doing when this error occurred?

game crashes after 'play' hit

in Account & Technical Support

Posted by: CadenJO.4295

CadenJO.4295

Hi,

Thanks for your reply. I updated to Mountain Lion OS and that seems to have done the trick.

game crashes after 'play' hit

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Well, there we go! Glad to hear