game patch and playing - repeat disconnects

game patch and playing - repeat disconnects

in Account & Technical Support

Posted by: Mortos.1256

Mortos.1256

I’ve had a long and drawn out process in getting the game patched today since being out of the country for a little over a month.

prior to me leaving the states I never had any connection issues, on an extremely fast broadband connection.

I had to repeatedly stop and restart the patcher in order to get the files up to date, once I had finished with that over 50% of my login attempts from the character select screen fail, and when I do get in game – I am only able to play for at most up to 5mins before it disconnects me.

I am a network tech, so I figured I’d test and run other content at the same time, while trying to play gw2. all my other services run fine, and none of them are failing or showing any signs that it is my internet connection that is actually disconnecting me from the game. My continuous pings to various websites show no sign of slow down While the game patcher would freeze, other downloads would keep going. Videos and web pages load just fine. Restarting my computer proved to offer no improvement.

I followed some forum instructions from other posts, turned off my firewall and SpyBot – ran the game as admin — yet still the same problem. I am continually disconnected after logging in or attempting to log in.

currently playing from Chicago, IL on 10mb broadband and running gw2 on Windows 8.
wondering how many others are having the same issues, and if it might be a windows 8 related problem (microsoft did just release a major update to the OS)

i’ve yet to dig further then the first few pages in the tech support forum, but it appears others are having the patching issue and I imagine if they actually got the game patched, they will have issues playing as well.

game patch and playing - repeat disconnects

in Account & Technical Support

Posted by: Mortos.1256

Mortos.1256

error code is 7:11:3:189:101

game patch and playing - repeat disconnects

in Account & Technical Support

Posted by: Luke PTB.3976

Luke PTB.3976

7:11:3:189:101

Today i visited my partners family there internet provider is BT my provider is VirginMedia i have never had this error code before not to this extend at least.

i do not know if service provider has anything to do with this issue but this is my experience with the error code, i just hope that i do not get this error code when i return home if so GW2 is off my playlist.
searching this error code i have seen multiple threads that have no conclusion from over 2 months ago.

game patch and playing - repeat disconnects

in Account & Technical Support

Posted by: My Sweet Lily.1952

My Sweet Lily.1952

I keep getting the 7:11:3:… code too.
I went to the mist on my character and tried to do tournament but I “lost connection”.
Then I tried to log in and it said no connection. After a while it worked and I tried to go to that char, but it said “no connection” in the loading screen. I tried 3 times and it didn’t work.
Then I decided to try on an other character, and I got in. Then I tried to waypoint to Rata Sum on that character, but again in the loading screen, “no connection”. Now I can’t log in to that char either…
EDIT: it seems that now it’s 5:11:3:…
EDIT2: Ok I just got back in and no problems waypointing.

Nymeriali #Druid
[TLA] Desolation (EU)

(edited by My Sweet Lily.1952)