Guild Wars 2

http://imgur.com/2XdCJ0Y

I’m not sure but it kind of looks like some of your GuildWars2 files are corrupt try the -repair command in the games shortcut target field.

Hey there, I have exact same error for the past few days. I tried all the possible testing I can provide from my end. I tried 4 different PCs, 3 ISPs ans 2 OS (Win7 64bit and Win 8.1 64bit). Repair will not help, reinstaling PC, updateing OS/drivers won’t help.

Can you check if you have this line at the end of your error log:
" —> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1" <<< So I can be sure I am not the only one with that kind of problem.

I opened support ticket, now I am waitting for further instructions from support team.
As soon as I get any further info regarding resolving this issue I will post back here.

This may seem like a silly thing, but make sure GW2.exe (the actual executable, not the shortcut) isn’t write protected (read-only).

Tried repair and reinstall didn’t work.

EDIT: Demonblader.6502 I looked at it and I got the same error.

Josip.8267:

http://imgur.com/2XdCJ0Y

According to the assertion, your GW2.exe wasn’t patched correctly.
Normally, this would require a re-installation of GW2 to force updating the executable, but you can download the executable separately here:
http://cloudfront.guildwars2.com/client/Gw2.exe

Replace it with the existing one in your GW2 installation folder.

NOTE: If this one fails too, the only solution would be getting GW2 from someone else as the cloud servers were out of sync. I could upload my gw2.exe but I’d risk an infraction doing so because it might give the assumption that I may try to phish other people’s accounts.

Yeah support told me to do so also, and I did but nothing happend. Still getting the same error.

Well let me be more clear. I have the same error as Josip. I can almost say for sure it is NOT client side related. It is something on the server side. I will write the “solutions” I tried without success:

- Repairing game client
-swapping GW2.exe with Gw2Setup.exe and renaming it to Gw2.exe
-deleting all cache files
-reinstalling the game
-stress testing all HW
-reinstalling Windows
-disabling AV/FW
-connecting directly through modem, bypassing router
-connecting through mobile broadband router
-installing the game on my brothers PC
-my friend came over with his laptop. We got the same error trying to login/play with my account credentials. He can login/play fine on his laptop or my/brothers PC with his account. Only my account has the game crash on all PCs.
-Installing a fresh copy of Windows 7 on of the testing machines at work, same thing happens as at home (to further prove it is not ISP, Network or HW related)

I might have forgotten to write something down, but believe I tried everything that I can think off/search the web for. Yesterday I opened a ticket and I am in contact with the Support Team. As soon as I get any useful information/issue resolved I will post back here.

Hang on, that just doesn’t add up to me…

You say your account work fine on other computers, yet at the same time claim the issue is not client side?

Was that a mistype, or is there some roundabout reasoning I’m not seeing there?

No. What I am trying to say is: My account doesn’t work anywhere. Tested is on 4 different computers. While my friend can login/play with HIS account on my computer = Client/game is working on my computer if he can play. It is something wrong with my account, since I get the crash a few seconds after I click on “Play” button on any hardware/OS/ISP configuration. Instead of seeing my characters I get crash report.

I hope this clarify it better.

Ah, I see. Then yes, it is clearly either an error on the recipient’s (ArenaNet’s) end, or a communication error between sender and recipient regarding a piece of account information.

Thing is, both seem unlikely, as neither should generate a client-side crash but rather some form of error code. I’m both stumped and intrigued – do keep us updated on what Support have to say about it.

Well just in case you never hear from me again and I completely loose access to my Account. Here is the latest report from the Support Team:

“GM CeoG (Guild Wars 2 Support)
Sep 04 14:21

Hello Peter,

Having tried several other means of addressing the issue you have been experiencing, we believe that the next step in attempting to resolve the issue is to access your account directly.

Therefore, I would like to request your permission to log in to your account. Please note that in doing this, we will need to change the account password and we temporarily will disable any authentication features that are present on the account. Once we have logged out of the account, we will re-enable e-mail authentication on your account, if you currently have it enabled, and we will reset the password for you once more as well. If you have enabled mobile authentication on your account, you will need to re-enable this feature manually after we have logged off of your account.

Please let us know if we may have your permission to proceed.

Regards,

GM CeoG
Guild Wars 2 Support Team
http://support.guildwars2.com/"

I keep my fingers crossed for the best outcome. Josip.8267, I suggest to open up the ticket with Support Team. I will keep you posted about the progress.

Best of luck to you mate. I hope they can solve this soonish.

Hello,
took me awhile to write back. My issue was resolved by Support Team last Sunday.
I don’t know if they did something to my account, but this command helped me:

“C:\Games\Guild Wars 2\Gw2.exe” -prefreset

I hope this helps someone in the future with similar problems.