got copy of HoT from GS the code is 1 short

got copy of HoT from GS the code is 1 short

in Account & Technical Support

Posted by: Ocerkin.8741

Ocerkin.8741

this absolutely infuriates me, i bought a legitimate copy of this game from gamstop and i get a glorified coaster in return!?

ive put in a ticket but this is utter incompetence on the part of arenanet, how do you print copies of a game with invalid serial codes!? i paid good money for this expansion and now i have to sit around waiting for DAYS in hopes of maybe getting what i paid for? im furious about this, its total bull that this is even POSSIBLE to have occured

i want what i paid for kitten and i want it right now

got copy of HoT from GS the code is 1 short

in Account & Technical Support

Posted by: onevstheworld.2419

onevstheworld.2419

Can you not to back to the store to exchange it?

got copy of HoT from GS the code is 1 short

in Account & Technical Support

Posted by: Ocerkin.8741

Ocerkin.8741

gamestop wont take returns on opened pc games with codes

got copy of HoT from GS the code is 1 short

in Account & Technical Support

Posted by: onevstheworld.2419

onevstheworld.2419

But what’s thier policy on defective products? Most countries have laws against that type of thing. It shouldn’t be hard to show an employee there that the is defective. Just use your phone to register your account in front of him/her and they’ll see it’s wrong.

Btw how many characters does your code have? Mine is 25 long, in an unusual grouping 6-5-4-3-7

got copy of HoT from GS the code is 1 short

in Account & Technical Support

Posted by: simplesimon.2084

simplesimon.2084

this absolutely infuriates me, i bought a legitimate copy of this game from gamstop and i get a glorified coaster in return!?

ive put in a ticket but this is utter incompetence on the part of arenanet, how do you print copies of a game with invalid serial codes!? i paid good money for this expansion and now i have to sit around waiting for DAYS in hopes of maybe getting what i paid for? im furious about this, its total bull that this is even POSSIBLE to have occured

i want what i paid for kitten and i want it right now

Did you check that you typed all the letters correctly? Did you check if caps matter? Did try it with or without dashes?

Or did you just try once and jumped to the conclusion out of all the copies sold you got a fake code.

What would be more likely is a employee at the store opened it copied the key and then sealed it back up.

got copy of HoT from GS the code is 1 short

in Account & Technical Support

Posted by: SarahWitter.2317

SarahWitter.2317

this absolutely infuriates me, i bought a legitimate copy of this game from gamstop and i get a glorified coaster in return!?

ive put in a ticket but this is utter incompetence on the part of arenanet, how do you print copies of a game with invalid serial codes!? i paid good money for this expansion and now i have to sit around waiting for DAYS in hopes of maybe getting what i paid for? im furious about this, its total bull that this is even POSSIBLE to have occured

i want what i paid for kitten and i want it right now

May I please get your CS ticket ID from you? If there is an issue with codes that are being given out, it could be larger scale than just yours and I’d like us to look into it.

I can understand your initial frustration and hope that we’ve been able to resolve this and get you into Tyria.

got copy of HoT from GS the code is 1 short

in Account & Technical Support

Posted by: Tamasan.6457

Tamasan.6457

If there’s something that looks like a W in your key, it might be 2 V’s in a row.