grapich card

grapich card

in Account & Technical Support

Posted by: cafk.5312

cafk.5312

Q:

I just change computer because my old one was broken, and now when i’m in the game i can only see the skills in bottom and som of the names on characters and the minimap but i can’t see anything else, and i don’t know why, can anyone help me?
The grapich card is AMD Radoen HD 7520G + 7610M Dual Graphics

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(edited by cafk.5312)

grapich card

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

You can try deleting the local.dat file under my documents/guild wars 2 and see if that helps.

If you could post a screenshot, that would be great. And if the local.dat doesn’t work, post back with that screenshot and the rest of your system specs (especially your CPU and ram, plus os). Maybe others will be able to pop in and help too.

grapich card

in Account & Technical Support

Posted by: cafk.5312

cafk.5312

Kyllaa it didn’t help at all it’s still the same
the CPU is AMD A6-4400M APU with Radeon™ HD Graphics 2.70 GHz
and the RAM is 16 GB
x64 processor
windows 8

grapich card

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

I’m not entirely sure, but are you able to disable one of your vid cards? However, considering this seems like a laptop, I would imagine it is using one or the other, but not both.

You may need to load into the bios to disable one card or force your comp to use the better of the 2. The 7520 seems to be an integrated card, so you may want to force the system to use the 7610M. This setting could be under some video card software that came with the comp (or catalyst), or power saving features, or the bios.

It just seems like your system is unable to keep up with the demands of gw2.

Considering this is a laptop, you will definitely want to verify your system temps while running. I’ll link a nice piece of free software for you, please post a screenshot after running the game for about 10-20 minutes.

http://www.cpuid.com/softwares/hwmonitor.html

Also, quick question, have you ever gotten this game to run well on this system? Or is this the first time trying?

Lastly, verify that all graphics card drivers are up to date.

Let me know how you go with checking the vid card and temps.

(edited by Kyllaa.1385)