guild wars 2 launcher keeps crashing

guild wars 2 launcher keeps crashing

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Posted by: neurin.5479

neurin.5479

i was playing the game yesterday and moved my computer to a new room tryed it to day and press the login no prob but press play and crash been looking on the net and cant find a thing that helps

Processor: AMD Ryzen 7 1700
NVIDIA GeForce GTX 1060 6GB
16GB of Ram

guild wars 2 launcher keeps crashing

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Posted by: Jon Olson

Jon Olson

Programmer

Could you post the *—> Crash <— * section of the details?

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

guild wars 2 launcher keeps crashing

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Posted by: CookiieMonkey.5260

CookiieMonkey.5260

im trying to install the game but it keeps crashing i tried everything but nothings works. This is the crash i get:

  • Crash <—*
    Exception: c0000005
    Memory at address ffffffff`ffffffff could not be read
    App: Gw2-64.exe
    Pid: 25376
    Cmdline:
    BaseAddr: 00007FF6E6A10000
    ProgramId: 101
    Build: 81131
    Module: LavasoftTcpService64.dll
    When: 2017-08-19T22:07:08Z 2017-08-20T00:07:08+02:00
    Uptime: 0 days 0:00:24
    Flags: 0

guild wars 2 launcher keeps crashing

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

im trying to install the game but it keeps crashing i tried everything but nothings works. This is the crash i get:
—> Crash <—
Exception: c0000005
Memory at address ffffffff`ffffffff could not be read
App: Gw2-64.exe
Pid: 25376
Cmdline:
BaseAddr: 00007FF6E6A10000
ProgramId: 101
Build: 81131
Module: LavasoftTcpService64.dll
When: 2017-08-19T22:07:08Z 2017-08-20T00:07:08+02:00
Uptime: 0 days 0:00:24
Flags: 0

Your crashes are caused by LavaSoft programs. Remove or disable all LavaSoft programs to alleviate the crash.

Good luck.

guild wars 2 launcher keeps crashing

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Posted by: CookiieMonkey.5260

CookiieMonkey.5260

i have disabeld my firewall and deleted lavasoft on my pc. its still don’t work . its says now that is stopped working ofr give me the crash error.

  • Crash <—*
    Exception: c0000005
    Memory at address ffffffff`ffffffff could not be read
    App: Gw2-64.exe
    Pid: 8740
    Cmdline:
    BaseAddr: 00007FF7305E0000
    ProgramId: 101
    Build: 81150
    Module: LavasoftTcpService64.dll
    When: 2017-08-20T07:03:03Z 2017-08-20T09:03:03+02:00
    Uptime: 0 days 0:00:14
    Flags: 0

(edited by CookiieMonkey.5260)

guild wars 2 launcher keeps crashing

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Posted by: Healix.5819

Healix.5819

Module: LavasoftTcpService64.dll

As long as it says this, you still have Lavasoft hooked into your system.

If you think you’ve removed it, open a command prompt (cmd.exe) as an administrator and enter the following commands, then reboot:

netsh winsock reset
netsh int ip reset

guild wars 2 launcher keeps crashing

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Posted by: CookiieMonkey.5260

CookiieMonkey.5260

You guy’s are heros !! thanks a lot and for the fast respons !!