having issues downloding setup it dissapears

having issues downloding setup it dissapears

in Account & Technical Support

Posted by: devil.4897

devil.4897

Q:

it dissapears when it hit 10k (kb) can i get help plz?

(edited by devil.4897)

having issues downloding setup it dissapears

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

What disappears? Could you post a screenshot of what you see?

having issues downloding setup it dissapears

in Account & Technical Support

Posted by: ulsaard.1396

ulsaard.1396

same problem. the download client itself disappears after downloading 10522kb and another one comes up and it disappears almost immediately

having issues downloding setup it dissapears

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Right, so what disappears, the client box or the download bar?

having issues downloding setup it dissapears

in Account & Technical Support

Posted by: ulsaard.1396

ulsaard.1396

the client box itself

having issues downloding setup it dissapears

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

(posting this in both places until someone else can help better than I) So the box is open, finishes downloading, the box itself disappears, then reappears, then disappears again and that’s it, right?

It’s a little tough to figure out what’s going on exactly. 1. You may want to try running a repair of the client (create a new shortcut of the guild wars 2 exe file and append " -repair" without the quotes to the shortcut path, then use that shortcut to start the game once). 2. You could uninstall and reinstall the latest drivers for your video card, make sure direct x is completely up to date, and ensure you have run and completely installed all of the windows updates (even the seemingly insignificant ones). 3. Make sure you don’t have an antivirus or firewall blocking the program from running. 4. Run msconfig and temporarily disable all startup programs, restart the computer, the try loading gw2 again… If it works, run msconfig again, enable 1 program, restart, try gw2 again. If it stops working again, that’s the program causing an issue. 5. Deleting the local.dat file under /my documents/guild wars 2, then reload the client.

These are a few options you can try until someone else chimes in with better help. These are some of the easier fixes that I know of for random “game not working issues.”

I hope something helps, if not, I hope someone with better knowledge comes on. Also, if nothing helps, post your system specs for other peeps to see. If something does, post what fix worked for you. Good luck friend.

having issues downloding setup it dissapears

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

First off, lets get the system specifications.

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]