issues with login & account

issues with login & account

in Account & Technical Support

Posted by: schlix.5910

schlix.5910

ok, for some time i’ve had some issues with my account that i’ve decided to post about because i ‘suspect’ they may be related, and for other reasons as noted below. here they are:

1. some time after i started playing the game, i changed my password (b/c of the ‘bogus’ prompt at the login screen that appeared a few months ago). i can’t remember if it was thru the forums, the game login window or somewhere else when i did this, just stating this for info. but ever since, it retains my OLD password in the ‘p/w field’ on the login screen. even if i save my new password, it always reverts to the old one, so i always have to re-type it manually

2. i can actually log into the game with my OLD password! i should not be able to do this IMHO, but it’s still possible.

3. this is the most problematic for me. I am NOT accruing skill points on any of my characters even after 80. And I have levelled many times w/ multiple characters so i know it isnt working. it sux b/c i can’t buy any items that require skill pts to buy, and i’ve already lost probably a few hundred skill pts b/c of this glitch. unfortunately i just recently found this out, or i wouldve checked on it sooner…hoping the lost skill pts can be restored but i figure it’s a long-shot.

any help is appreciated, or even if someone can simply point me in the right direction for a fix b/c i’ve looked around and havent found anything…thanks!

issues with login & account

in Account & Technical Support

Posted by: schlix.5910

schlix.5910

never mind #3. i got skill pts mixed up w/ trait pts when i was discussing this issue with someone. so i’m ok on this issue..lol

issues with login & account

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

1# could try clearing the fields and then restarting the patcher.

2# that’s disturbing if true.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

issues with login & account

in Account & Technical Support

Posted by: Cappy.2786

Cappy.2786

I can’t login at all after changing.With new or old password.

issues with login & account

in Account & Technical Support

Posted by: Wolfrick.3190

Wolfrick.3190

I keep getting unauthorized individual accessed my account after I try to log in. I believe this is because I am on my laptop at another location. But you would think something so simple would be resolved a bit quicker—like call me—ask me what my favorite color is or something lol.