key bought from kinguin, now I'm suspended?
in Account & Technical Support
Posted by: nickawesome.2907
in Account & Technical Support
Posted by: nickawesome.2907
HoT key bought from kinguin, it got blocked, so bought a key from guildwars2.com, my account is now suspended, “suspended for an account issue”
Have I been suspended for buying a key from a reseller? (I live in Australia so the currency conversion means the base version of the expansion is $72.64 AUD and it was cheaper to grab elsewhere)
https://forum-en.gw2archive.eu/forum/support/support/Lemme-get-this-straight/first
You bought from fraudulent reseller. Use only approved sellers.
in Account & Technical Support
Posted by: nickawesome.2907
https://forum-en.gw2archive.eu/forum/support/support/Lemme-get-this-straight/first
You bought from fraudulent reseller. Use only approved sellers.
which I then did, after finding out that was an issue, but I am now suspended.
even in the initial support ticket I was told that if i purchased a copy from here or a specified retailer there wouldnt be any issues but the suspension is just sitting there not letting me in.
(edited by nickawesome.2907)
You have to go through support and submit a ticket to get it resolved.
in Account & Technical Support
Posted by: Llethander.3972
Submit a support ticket, go through the steps and your account suspension is almost guaranteed to be removed. I only say “almost guaranteed” because I can’t confirm that it will be since I don’t work for Anet.
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